Direct Mail
About Direct Mail
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Direct Mail Pricing
Unlimited plan: from $15/month, based on number of subscribers. Pay Per Email plan: from $30, based on the number of email credits required. SMTP plan: $299/year.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Direct Mail
1 - 5 of 152 Reviews
Todd
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Amazing and solved our bulk email issues.
Our team loves how easy this is to manage, set up and keep on top of key clients. Bravo!
CONSWe LOVE IT and have zero changes. Thanks so much.
Reasons for switching to Direct Mail
These technologies kept getting blocked by spam filters. Even our top clients never saw our emails. Now that problem is solved!
Jens
Computer Software, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2021
Great Newsletter Software
Love it! I have used Direct Mail for many years, brought it with me into different companies and into different projects and it always does the job. Despite the pleasantly simple and light user interface, Direct Mail has really advanced and professional features that cover everything I need, from tracking to unsubscribing. Even though I'm not a marketing professional, I was able to run several well received newsletters and very successfull campaigns with it. I don't use Direct Mail very often (just running the odd newsletter or campaign), but I have used it for EVERY mass email I have sent since appx. 2014 and cannot think of any other software that does what I need it to do as well as this.
PROSI really like the ease of use, the WYSIWIG editor and the long list of imported address formats. Direct Mail ist fun to use and easy, while still having all features needed for a professional campaign (it even connects to Google Analytics which will make the marketing guy helping on my next campaign very happy).
CONSIn some areas the content block management feels slightly clunky and needs one or two more clicks than necessary.
Reason for choosing Direct Mail
The four main reasons why I use Direct Mail are: -- Desktop Software -- Graphical User Interface -- Simple subscriber management -- per-mail pricing available (I don't use it regularly, so a subscription wouldn't work for me)
Reasons for switching to Direct Mail
I didn't feel comfortable with the web based user interfaces and -- for me as a graphic designer by trade, not a programmer -- it always was very difficult to create and test good looking emails in the other solutions. Also, most other products don't offer per-mail pricing which is not ideal when you're only running the odd campaign here and there.
Jeni
Higher Education, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2021
Customer Service Just Stopped Communicating with Me 2 1/2 Months Ago!
It worked fine until there was an issue. They made an initial response and never followed up to my subsequent questions or requests. I have been sending them the same request for 2 1/2 months and zero response by email or the online chat.
PROSMy predecessor used it and it was easy to continue to use.
CONSCustomer Service when you have a problem.
Ilan
Medical Devices, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2021
I've never looked back!
Without a doubt the best system I've used and I love that it's simple and smart at the same time. It's easy to use and I never feel overwhelmed. Other systems go too far and make the experience feel like you need to be an expert (even though they say it's "easy"). We currently have the smaller of the packages but look forward to expanding to the next level soon - thanks to Direct Mail.
PROSWhere to begin? • import from Google Sheets (because we use Google forms to add to our database) • personalised emails with reference to specific fields (with a fallback) • the reporting (especially the bounce report) • smart groups • templates
CONSFour features I would love to see developed: 1) The ability to include a table with rows and columns 2) The ability to embed HTML/iframe 3) Some widgets like a countdown timer. 4) I would like to feature all our previous newsletters on our website and short of creating a button to each web version, I would love to see an archive site that we could use.
Reason for choosing Direct Mail
SEE "Why did you make the switch?"
Reasons for switching to Direct Mail
Direct Mail makes developing communications to clients easy and very good looking - not the case with competitors.
Simon
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Direct Mail always hits the spot
One of my oldest clients is a company that offers PR monitoring software and for the last five years we have been sending out email campaigns every week (Tuesdays through Thursdays) and I know that they are getting customers signing up to their services as a result. We update their campaigns on a regular basis and with Direct Mail's excellent interface I can adapt and amend things very quickly. For all our email marketing clients Direct Mail allows me to schedule highly personalised campaigns for weeks ahead – a feature that is especially invaluable when we go away, ensuring that our clients' campaigns never miss a beat even when we're on the beach. Getting notifications on my iPhone, via their Stamps app, means that whenever I am out of the office I am always aware how our campaigns are performing and can provide instant updates if clients need information even when I am away from my Mac. Direct Mail is a real gem; the pricing policy is very fair and you can easilty up and downgrade your plans as needed. Their support is excellent, and I must shout out to [SENSITIVE CONTENT HIDDEN]; even though we're on different continents we're on the same page and I appreciate being able to have direct contact with support and not having to go raise support tickets. I very much look forward to continuing to send out compelling campaigns via Direct Mail in the months and years ahead.
PROSDirect Mail is a powerful and comprehensive, but easy-to-use, email delivery platform that makes every email campaign a joy to design, develop and implement. It's intuitive interface allows you to design a campaign, create a distribution list and then monitor the results in realtime. The templates that are provided by Direct Mail are almost infinitely adaptable, but you can create your own formats or import templates. Either way, you have at your fingers tips a professional system that I would now not want to be without.
CONSThere is very little, if anything, to dislike, but if there is one improvement they could make it would be to have the option to use the email sign-up forms as a contact form. At the moment, when creating automated sign-up forms, the only option is for users to 'subscribe', but if Direct Mail could incorporate the option to choose 'submit' and not 'subscribe' that instantly turn it into a powerful and highly editable contact form, which you can incorporate into any website.
Reason for choosing Direct Mail
Constant Contact (CC) offers a suite of solutions, from email marketing to e-commerce, which was potentially of interest, but I found their email marketing system a constant irritation. Again, it's web-based (or was when I trialled it) and found the method of building campaigns a real pain; the lack of customisability was nowhere near as good as Direct Mail.
Reasons for switching to Direct Mail
Easy answer: Direct Mail knocks MailChimp out of the water every time. MC is web-based and requires you to log in to find your campaigns; then, you are faced with an overly-complex interface that is nowhere near as intuitive as Direct Mail. When I trialled Direct Mail I immediately closed my MC account. Since then, I have only used MC if clients are using it, but every time I push the merits of Direct Mail.