Elastic Email Software

About Elastic Email

Elastic Email is a Canadian-Polish company, founded in 2010. After many years of providing customers with email services, today Elastic Email is an amazing email marketing platform, built on the most cost-effective email API. With an SMTP Relay, robust HTTP API, intuitive user interface, 24/7 global support, and pricing designed with small businesses in mind, Elastic Email encourages and supports tens of thousands of companies around the world in creating and sending email campaigns. Use the power of the comprehensive set of modern tools and smart solutions to scale your business and build deeper relationships with your customers. Hungry for more? Visit the Elastic Email integration page to see how you can integrate your business with Elastic Email services. Best fo...

Elastic Email Pricing

Elastic Email pricing based on the number of email messages sent (Email API plans) or on the number of contacts stored on the account (Unlimited plans). With Elastic Email, you can also send up to 100 emails per day for free. Once you're ready to grow your business, you can upgrade to a paid plan that fits your needs. You can start with just $15 per month for up to 5,000 subscribers and an unlimited amount of email messages sent.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

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Our easy to use Email Designer makes building emails a snap.

Elastic Email User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3

Customer support

3

Functionality

3.5

Showing 1 - 5 of 31 reviews

User Profile

Daniel

Verified reviewer

Company size: 2-10 employees

Industry: Writing and Editing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

February 2019

Elastic Email is a better alternative to MailChimp

After spending tons of money at MailChimp, Elastic Email gave everything that MailChimp did, but for about 33% less the price.

Pros

I like that Elastic Email is so easy to setup and get going. The pricing and features are way more appealing than MailChimp.

Cons

The reputation management features would be better if there were more and faster ways to improve them,

Response from Elastic Email

Hi Daniel, Thank you so much! Hope that you will contact our Customer Success team to get help on the reputation management :) Regards!

Replied February 2019

Anghel

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Fanatical Support dedicated team

Great delivery, Fanatical support,

Pros

easy to use, flexibility, value for money

Cons

few years ago some issue with deliverability but they solved

Reasons for choosing Elastic Email

Price vs value

Reasons for switching to Elastic Email

Automation features

Response from Elastic Email

Hello Anghel! Thank you for your review. We're happy that you have had a chance to experience the quality of our Customer Support team. Our mission is to provide our customers with the best service possible, so we also appreciate your feedback about our platform.

Replied September 2021

Antoine

Company size: 501-1,000 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

March 2021

Good software for the price

Elastic email is a fairly good software, if I can dig out how I can add custom fields into emails, I would appreciate way more my experience.

Pros

The software is really inexpensive compare to other ones out there. Tracking and dashboards are really easy to use and have a lot of information

Cons

I could not found the place to input custom fields on the contact or put personalize fields into the email, I am only able to add standard fields into them. I don't know how reputation is calculated, but you can drop really easily which will cause further problem when sending emails.

Reasons for choosing Elastic Email

The price

Response from Elastic Email

Hello Antoine! Thank you for your review. We've read it carefully and we sent your thoughts on custom fields and reputation to our Product team. Thanks to reviews like yours we're able to improve our service and provide our customers with the best experience possible which is our main goal. Many thanks Antoine!

Replied March 2021

User Profile

Irfanudeen

Verified reviewer

Company size: 5,001-10,000 employees

Industry: E-Learning

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

February 2022

Cost effective Email marketing platform

I like the features of Elastic Email even though they are very limited in field inputs, and functions. I enjoy more of its benefits than actually what I paid for it. I looked for a simple email marketing tool with less marketing gimmicks or simple solid contents under economy price range, and Elastic Email fulfilled all my requirements.

Pros

The most important USP of Elastic Email is its cost factor, very cheap compare to any email marketing plkatform in the market, evcen they provide trail version also. As a email marketing tool it justifies its function with satisfying features, and neatly laid out menu. All features are there, but with limited standards.

Cons

This is not the best choice for those who wants highly customizied, various dynamic contents, number of design template varients, high input fields for making the campign close to target audience. The customer care service is also not that much impressive, getting delayed responses at most of the time.

Response from Elastic Email

Hello Irfanudeen, thank you for your review. We are happy to hear that our platform fulfilled all your requirements. We also sent your entire feedback to our Product team so they can have a look at what else we can add. Thank you for choosing Elastic Email!

Replied March 2022

User Profile

Rune

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

May 2020

Elastic email review

Having used it for business for several years now, I can vouch for the correctness of the product. It works, and I have not had any issue with it after a lot of usage. Good option if you're looking for a mailer for your sites.

Pros

Elastic email is a good mailer I use for some websites. It is trustworthy of business emails, back and forth. Easy to use. No fuzz

Cons

Only the interface needs a make over as it looks a bit old. It is a professional mailer so it should look like it is as well.

Response from Elastic Email

Hello, thank you for sharing your thoughts on our platform. We are very happy that you're enjoying Elastic Email! Our UI and graphic designers are constantly working on improving the design of our website, we hope we can meet your expectations soon. If you need any assistance, drop us a message and we'd love to help with anything we can.

Replied October 2020

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