

Elastic Email Software
About Elastic Email
Elastic Email Pricing
Elastic Email pricing based on the number of email messages sent (Email API plans) or on the number of contacts stored on the account (Unlimited plans). With Elastic Email, you can also send up to 100 emails per day for free. Once you're ready to grow your business, you can upgrade to a paid plan that fits your needs. You can start with just $15 per month for up to 5,000 subscribers and an unlimited amount of email messages sent.
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Not Available
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Our easy to use Email Designer makes building emails a snap.
Elastic Email User Reviews
OVERALL RATING
Showing 1 - 5 of 31 reviews

Daniel
Verified reviewer
Company size: 2-10 employees
Industry: Writing and Editing
Time used: More than 2 years
Review Source: Capterra
February 2019
Elastic Email is a better alternative to MailChimp
After spending tons of money at MailChimp, Elastic Email gave everything that MailChimp did, but for about 33% less the price.
Pros
I like that Elastic Email is so easy to setup and get going. The pricing and features are way more appealing than MailChimp.
Cons
The reputation management features would be better if there were more and faster ways to improve them,

Response from Elastic Email
Hi Daniel, Thank you so much! Hope that you will contact our Customer Success team to get help on the reputation management :) Regards!
Replied February 2019
Anghel
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
September 2021
Fanatical Support dedicated team
Great delivery, Fanatical support,
Pros
easy to use, flexibility, value for money
Cons
few years ago some issue with deliverability but they solved
Reasons for choosing Elastic Email
Price vs value
Reasons for switching to Elastic Email
Automation features

Response from Elastic Email
Hello Anghel! Thank you for your review. We're happy that you have had a chance to experience the quality of our Customer Support team. Our mission is to provide our customers with the best service possible, so we also appreciate your feedback about our platform.
Replied September 2021
Antoine
Company size: 501-1,000 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
March 2021
Good software for the price
Elastic email is a fairly good software, if I can dig out how I can add custom fields into emails, I would appreciate way more my experience.
Pros
The software is really inexpensive compare to other ones out there. Tracking and dashboards are really easy to use and have a lot of information
Cons
I could not found the place to input custom fields on the contact or put personalize fields into the email, I am only able to add standard fields into them. I don't know how reputation is calculated, but you can drop really easily which will cause further problem when sending emails.
Reasons for choosing Elastic Email
The price

Response from Elastic Email
Hello Antoine! Thank you for your review. We've read it carefully and we sent your thoughts on custom fields and reputation to our Product team. Thanks to reviews like yours we're able to improve our service and provide our customers with the best experience possible which is our main goal. Many thanks Antoine!
Replied March 2021

Irfanudeen
Verified reviewer
Company size: 5,001-10,000 employees
Industry: E-Learning
Time used: Less than 6 months
Review Source: Capterra
February 2022
Cost effective Email marketing platform
I like the features of Elastic Email even though they are very limited in field inputs, and functions. I enjoy more of its benefits than actually what I paid for it. I looked for a simple email marketing tool with less marketing gimmicks or simple solid contents under economy price range, and Elastic Email fulfilled all my requirements.
Pros
The most important USP of Elastic Email is its cost factor, very cheap compare to any email marketing plkatform in the market, evcen they provide trail version also. As a email marketing tool it justifies its function with satisfying features, and neatly laid out menu. All features are there, but with limited standards.
Cons
This is not the best choice for those who wants highly customizied, various dynamic contents, number of design template varients, high input fields for making the campign close to target audience. The customer care service is also not that much impressive, getting delayed responses at most of the time.

Response from Elastic Email
Hello Irfanudeen, thank you for your review. We are happy to hear that our platform fulfilled all your requirements. We also sent your entire feedback to our Product team so they can have a look at what else we can add. Thank you for choosing Elastic Email!
Replied March 2022

Rune
Verified reviewer
Company size: 1 employee
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
May 2020
Elastic email review
Having used it for business for several years now, I can vouch for the correctness of the product. It works, and I have not had any issue with it after a lot of usage. Good option if you're looking for a mailer for your sites.
Pros
Elastic email is a good mailer I use for some websites. It is trustworthy of business emails, back and forth. Easy to use. No fuzz
Cons
Only the interface needs a make over as it looks a bit old. It is a professional mailer so it should look like it is as well.

Response from Elastic Email
Hello, thank you for sharing your thoughts on our platform. We are very happy that you're enjoying Elastic Email! Our UI and graphic designers are constantly working on improving the design of our website, we hope we can meet your expectations soon. If you need any assistance, drop us a message and we'd love to help with anything we can.
Replied October 2020