emfluence Marketing Platform vs Iterable

RATING:

4.7

(51)

emfluence Marketing Platform has 51 reviews and a rating of 4.71 / 5 stars vs Iterable which has 51 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (51)
4.3 (51)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 11, 2024
May 2, 2024
Pros/Cons
  • Pros

  • The platform is user friendly and provides a very detailed help section that allows you to quickly figure items out.
  • I like being able to get a snapshot of how each of my accounts are performing, in one area. Being able to take a quick look at the overall effectiveness of my campaigns is extremely helpful.
  • Cons

  • The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system.
  • I can't think of anything I don't like right now.
Read all user reviews
  • Pros

  • Amazing customer support that's very responsive, knowledgeable and always eager to help. Iterable is very receptive to user feedback, and is constantly improving and building the too.
  • The behavioral based segmentation features are very powerful and put a lot of power from the engineering/analytics teams into the marketing team.
  • Cons

  • I only dislike the part of the software where the user fields sometimes looks confusing as there are lots of details that can be found in it.
  • Only complaint with iterable is you do not have the ability to recall a send. Wish the emails went out a bit slower in case of emergency... or at least wish you had the option to slow down send times.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos