FireDrum Software


 

FireDrum is a cloud-based email marketing tool designed for businesses of all sizes. It offers email design, list management, member reporting and campaign reporting functionalities within a suite.

The FireDrum editor allows users to design emails using a drag-and-drop interface. Users can also add images to their emails with the help of Pixabay integration. The list management feature lets users import contacts from CSV files and create segmented lists based on member information such as age and location.

Users can track email open rates and click-through rates of their campaigns in the real time. FireDrum also allows users to track subscriber activities, and it integrates with social media sites include Twitter, Facebook and LinkedIn. Users can also insert social media sharing icons in their emails, which enables recipients to share campaigns.

 

FireDrum - Analytics
 
  • FireDrum - Analytics
    Analytics
  • FireDrum - Email design
    Email design
  • FireDrum - Testing campaigns
    Testing campaigns
  • FireDrum - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

176 Reviews of FireDrum

Showing 1-20 of 176

 

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https://www.softwareadvice.com/email-marketing/firedrum-review/

Jamison from GetFound Agent
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I have used this email solution over the years and have watched it get better and better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

Increase in all our email campaigns resulting in +350% increase in sales coming in through this channel. We use this product internally and as well for our clients. Our business has grown because we use this email marketing solution.

Pros

I love the new email editor that allows me to create my own custom email templates to use with my campaigns. I'm not restricted and can be as creative as I want to be. I can make my templates match my brand easily. I also love the easy to understand reporting and the open boost feature which re-sends my campaign automatically back out to my list members that didn't open the initial send. This feature has greatly improved our open rates and click thru's. With this solution, I feel like I'm in control. Best of all the cost when compared to other email tools in hands down way more affordable. I would recommend to anyone to try out this solution and see for yourself how much of an impact that Firedrum can have on your email marketing goals.

Review Source: Capterra
 

Sammy from Chapman BMW on Camelback
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

I am in the BMW market and I love Fire Drum because it is one central platform that I can use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

I am able to reach all of my clients from a central platform that looks professional and accomplishes the goal that I and my company set out with. Our clients love the look that Firedrum Marketing makes possible and they appreciate staying informed. Without fire drum I wouldn't be able to reach all of them...

Pros

I like the formatting they use to help you make your own personalized mailers and email campaigns. My clients have complimented me in the past with how it looks and it makes me feel good that I use such little effort to achieve such professional looking pages.

Cons

I do not like how it has the unsubscribe feature at the bottom of the screen though I realize why its there.

Review Source: Capterra
 

Alex from Visionstar
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

I like it over all but they need to work on the speed, sometimes it's too slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

same benefits you can get with any other email marketing software

Pros

templates are pretty cool, you have many options with different styles, the price is not bad, easy to read

Cons

Speed, sometimes it takes a lot of time to load the templates, to edit the templates and so, the price is not the best

Review Source: Capterra
 

Manuel from Nivar Photography

April 2017

April 2017

I love it so much. Thanks for your great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

After I get this services i can send thousand emails to all clients and we get more business. I love it

Review Source: Capterra
 

Manuel from Nivar Photography

April 2017

April 2017

I love it so much. Thanks for your great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

After i lost all my pictures i get this program and I just recovered all my files and fast!!! I love it

Review Source: Capterra
 

Bettina from Urbanly DIVA Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

I had an overall great experience. I was easy to use. The features meet my needs and the reporting is inclusive.

Pros

I live the reporting product-graph/diagrams.

Cons

None at this time I am still familiarizing myself with the software.

Advice to Others

None.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: April 2017

April 2017

 

Hi Bettina,

Thanks for the feedback. If you would like to schedule a time to go over your email marketing strategy please call or email me directly.

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524
daniel@firedrum.com

 

Ray from Advanced

March 2017

March 2017

My Review.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fire drum marketing is a good program to use to email to your clients. Clients can opt out if they want. I can see how many emails are opened. A number and percentage.

Pros

Not to hard to design an email to send.

Cons

It would be really great if there are interactive tutorials.

Review Source: Capterra
 

Bonnie from Real Estate

March 2017

March 2017

sometimes it locks up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

A time or two I've had a problem with it saving my e-newsletter while in the midst of putting it together. The tech helped out, but the only person who could do it was that person from the back end. It took some doing! Otherwise, I would have had to redo the whole things.

Also, when I put it on LinkedIn, it is tiny on the page. Why is that? It looks strange.

Review Source: Capterra
 

Robert from DMB Financial
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Quality Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

My experiences were great and I would recommend this product to anyone that could use it. Everything is very user friendly and easy to navigate.

Pros

Easy to use!

Cons

A little slow at times.

Advice to Others

Speed!

Review Source: Capterra
 

Tina from Arizona office designs

March 2017

March 2017

Great review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

This software was a space Great experience easy to use would recommend to a friend. Lots of options in the marketplace but this would be the one I would use again or recommend like I said earlier

Review Source: Capterra
 

Bryant from EventsMade4u.com

March 2017

March 2017

Firedrum Marketing works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I've been using FireDrum marketing for years now. I own an events company that provides decor', entertainment and other event services for holiday, wedding, birthday and year round events. Keeping in touch with past clients and future clients is really important to my business as there is always a holiday event around the corner that past clients can use my services. A periodic email reminder that I can service there year round event needs is a perfect marketing tool for me. FireDrum gives me reasonably priced easy to use email marketing services for this purpose.

Review Source: Capterra
 

Maya from Anytime events

March 2017

March 2017

Good service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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I am a first time user and the experience was effortless and hassle free. Would recommend this for anyone keen on not wasting time around navigation.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Maya,

Thank you for the review. If you would be interested in a free account review please let me know!

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Lisa from Real Living Property for You
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Makes me look professional!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love FireDrum Email Marketing! They help maximize my business goals and help make me look even more professional to my clients!

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Lisa,

Thank you for the review. If you would be interested in a free account review please let me know!

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Howard from Preferred Auto Glass

March 2017

March 2017

Email marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FireDrum was very helpful in explaining all the features they offered with email marketing. I highly recommend them to anyone that needs to send out emails regarding your company and special offers.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Howard,

Thank you for the review. Please let me know if you would be interested in a free email marketing strategy review!

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Dick from Strategic Outlooks
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great eMail vehicle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It takes more than a couple of eMail's to create a brand recognition. Otherwise you must have a great immediate call content. We used it for a monthly newsletter and it would have worked if we would have maintained the use with the list we had.

Pros

Ease of use with a great list!

Cons

Can't easily edit the mailing list after it has been submitted.

Advice to Others

It only works for branding if you dedicate you time to produce great content.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Dick,

Thank you for the review. Please let me know if you would be interested in scheduling a free email marketing strategy review!

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-15

 

Glen from Honeywell - Electrical Services

March 2017

March 2017

Highly Recommended!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I find that the ease of use and features are quite remarkable. I wish I had found this software earlier. It would have made my task much easier! Thank go to FIRE DRUM!

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Glen,

Thank you for taking time to leave us a review. If you would be interested in scheduling a free email marketing strategy review please call or email me. Thanks,

Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Kathi from Montgomery County Humane Society

March 2017

March 2017

No easier than Constant Contact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

I tried Fire Drum because we were having design/layout issues with Constant Contact, and found Fire Drum to be equally user-UN-friendly. We decided to stay with the "evil we know"/ I don't remember how the pricing compared.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Kathi,

Thanks for the feedback. A lot has improved since you last used your account. I'd love to schedule a time to do a free walk-through of our new mobile friendly email studio. Let me know if you would be interested. We have been saving people about 50% over other providers.

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Kristen from Furcini Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Creative.. Quality.. Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to work with... Great design...Website was designed very quickly in a professional manner.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Kristen,

Thank you for taking time to leave us a review. If you would be interested in scheduling a free email marketing strategy review please call or email me. Thanks,

Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Gordon from Achieve Results Consulting

March 2017

March 2017

Awesome Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been with FireDrum for nearly 8 years and the experience has been outstanding. When I have a problem doing my thing and I can make a call to FireDrum and I talk to a curtious, prfessional person, not a machine, and I get a quick resolution. They are in the customer service business first and e-mail marketing second.

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Gordan,

Thank you for taking time to leave us a review. If you would be interested in scheduling a free email marketing strategy review please call or email me. Thanks,

Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

 

Michael from ZM Medical
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Email Deliverability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company markets to hospitals primarily. These facilities seem to be difficult to break through their Spam Blockers. However, with Fire Drum, our ability to get our messages seen by our key customers is much better than any other system we have used. Their technical support team is fantastic as we have come along learning the software. Everything is user friendly, and the product is the best I have worked with (and i've used many other email marketing platforms). So, great product, and great support team.

Pros

Deliverability, analytics, ease of use.

Cons

More integration with Salesforce

Review Source: Capterra

  Response: FireDrum Email Marketing, FireDrum Email Marketing

Date: March 2017

March 2017

 

Hi Michael,

Thank you for taking time to leave us a review. If you would be interested in scheduling a free email marketing strategy review please call or email me. Thanks,

Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524