GetResponse Software

About GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers and marketing agencies. GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and the best time to send. GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feat...

GetResponse Pricing

Free plan starting at $0, higher plans starting at $19.00 monthly for up to 1,000 contacts and unlimited monthly email sends.

Starting price: 

$19.00 per month

Free trial: 

Not Available

Free version: 

Available

Close

Image 1 of 5

Powerful, simplified tool to send emails, create pages, and automate your marketing.

GetResponse User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 346 reviews

User Profile

Tolu

Verified reviewer

Company size: 2-10 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Surely the best email marketing app for internet marketers

I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pros

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Cons

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Reasons for choosing GetResponse

Better pricing, better features, better support.

Reasons for switching to GetResponse

Cost less and does just as much or even far better than they do

Response from GetResponse

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Replied July 2022

Deanne

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence. I really like the software and it meet my needs as a small business except the no telephone support. Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Pros

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients. 2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list. 3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Cons

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Reasons for switching to GetResponse

I made the switch for 2 reasons. 1. Get Response was more cost effective and offered more clients - larger email list for a similar price. 2. Most of the companies in the email marketing space used GetResponse as their autoresponder. If they trusted GetResponse to deliver their email to their huge lists, I figured it must be for a good reason.

Response from GetResponse

Hi Deanne! Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Replied July 2022

Anonymous

Company size: 1 employee

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

June 2022

Attention 30 jours faussement gratuits !

A fuir il y a d'autre solution bien moins cher sur le marché (je ne ferais pas de pub pour leurs concurrents).

Pros

Je n'en ai pas trouvé. J'ai utilisé la solution 2 semaines mais rien ne fonctionnait comme je voulais, la connexion avec un e-commerce est très compliqué et pas terminée je pense car c'est une nouvelle fonctionnalité. J'ai un second compte chez eux depuis 2 ans pour un autre site qui n'est pas e-commerce et c'est plus simple (le seul point positif qu'il y a)

Cons

- 30 jours en freeplan sauf qu'on peut pas tester toutes les fonctionnalités - 30 jours gratuits si on prend un plan e-commerce ils facturent directement, donc je cherche ou sont les 30 jours gratuits. - La solution avec WooCommerce ne remonte pas les informations des contacts 1 semaine pour leur faire comprendre qu'ils faut qu'ils regardent ce qui ne va pas. Par la suite je demande un remboursement car ce n'est pas clair et ça ne fonctionne pas avec mon site. A la place on me propose 10% pour que je reste (je ne vois pas trop le rapport).

Response from GetResponse

Merci pour votre feedback. Nous sommes désolés d'apprendre votre mauvaise expérience. Veuillez noter que vous êtes toujours le bienvenu pour nous faire part de vos suggestions sur la façon dont nous pouvons améliorer notre plateforme. Nous l'apprécierons grandement. Si vous avez besoin d'aide supplémentaire, veuillez nous en informer par e-mail: gr-fr@cs.getresponse.com.

Replied June 2022

Jim

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Great Email Marketing Software

I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pros

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Cons

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Reasons for choosing GetResponse

More friendly toward Affiliate Marketers

Reasons for switching to GetResponse

Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Response from GetResponse

Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Replied July 2022

Shane

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2022

Get Response: Email Automation

Very good value for money and on the whole positive experience of using the platform. Quick customer support. Not easy to clone templates or to copy & paste text/elements.

Pros

It's great to have essential marketing elements in one place at your finger tips.

Cons

Developers often upgrade systems and remove valuable components without letting you know in advance or asking how important they are to you.

Reasons for choosing GetResponse

Ability to create landing pages and to add a live chat facility

Reasons for switching to GetResponse

Needed to have all marketing elements under one platform

Response from GetResponse

Hi Shane! Thanks for sharing all of this valuable feedback with us. I have shared it with the team so we can continue to improve. -Taylor

Replied June 2022

Popular GetResponse Comparisons