GMass

RATING:

4.8

(1164)

About GMass

GMass is a cloud-based software that provides businesses with tools to create, manage and track the effectiveness of email campaigns on a centralized platform. It offers a suite of features including customizable templates, real-time tracking and insights, and integrations with popular CRM and productivity platforms. GMass allows organizations to schedule, reschedule, or cancel email campaigns. The solution enables users to build, send and track emails, as well as measure and optimize email campaigns based on a variety of parameters including open rates, click-through rates and more. Other features of GMass include email personalization, email automation, and advanced list segmentation. GMass offers an integration with Google Sheets, which enables users to send email...

GMass Pricing

GMass is offered across two pricing plans, outlined below. Individual: Minimal: $8.95 per month and $89 per year Standard: $12.95 per month and $129 per year Premium: $19.95 per month and $199 per year Team: Premium: Pricing starts at $89 per month or $897 per year and scales with the number of users.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

GMass Google Sheets integration
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GMass Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GMass

1 - 5 of 1,158 Reviews

Lance

Hospital & Health Care, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

It just wy

User Profile

Prem

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Schedule Mass Emails Campaigns With Automatic Follow up Emails

For lead generation, Gmass is the best alternative email marketing platform. We can easily mass merge emails and schedule email campaigns with Gmass to generate interested customer inquiries. If we send emails to our clients using Gmail software, we can send one email at a time, and if we send multiple email recipients to email CC, it shows all customers how many email subscriber emails were sent. It is not a professional approach. So, with Gmass, we can easily send bulk emails while dynamically hiding client information from unknown users.

PROS

GMass is the best solution for our company. We can easily send large quantities of personalised emails with just a few clicks using GMass Merge. Schedule Sends allow us to space out our sends so that we don't overwhelm our recipients, and Key Email Campaign Reports provide us with valuable insights into the performance of our campaign. The Email Outreach and Promotions features make it simple to reach out to new leads and customers. When it comes to sending cold emails, the GMass feature ensures that our messages are always professional.

CONS

GMass mail merge does not require the installation of any additional software. We must install a Google Chrome extension and apply it to our existing Gmail account. It protects our email campaigns from spam.

Reason for choosing GMass

This tool handles email deliverability, email lookup, email verification, as well as open and read rates for emails sent via Gmail or G-suite. To be honest, there are so many tools that this replaces or improves that I recommend it to anyone who sends emails. Who doesn't need a little extra help getting into their inbox these days?

Trey

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Easy to use and great support when your stuck

PROS

It is simple to use and their support documentation is incredible going into complete detail of everything you can do with it.

CONS

Nothing really. It's very simple to use and its priced right.

User Profile

Bhushan

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Simple Email Marketing and Monitoring Tool

GMass helped me send multiple campaigns with ease and this tool has a higher value proportion as it has many features for very good price. Highly recommended for startups and small businesses.

PROS

GMass is a simple online email marketing and monitoring tool, As it's been almost 7 months I started using this surprisingly I made the best use of this tool and got quality prospects using campaign reports from GMass. There are some significant features which are quite important for all marketers to understand their target audience and get higher open and conversion rates. They are: 1. Campaign Report: Here I can understand how many people have opened my mail and clicked the links inside it, this feature helped me filter my relevant target audience to generate quality leads. 2. Automated Followups: This feature saved me lot of time by scheduling followup messages to all the prospects with a customized email message with different time intervals. 3. Send as a new message: This helped me show my message to my customer without being left out in followed message in the thread, this helps marketers to use a various unique subject line with similar content to make user open the email ( A effective way to A/B test mail campaigns )

CONS

There is nothing much I didn't like about the tool but while I was running some email campaigns I have tried adding First Name script to send the emails with my customer's first name but most of the times the script didn't work and because of that some of my emails went to spam. This is the one thing I want GMass to fix.

Reason for choosing GMass

I have compared several services like MailChimp and other CRM services but I found gmass very cost-friendly and very easy to use.

Sarah

Entertainment, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2023

Terrible Customer Service

PROS

The program works ok. I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox. It works for plain text emails, however I didn't really find much other benefit personally. And, I regret spending the money on it. Other people have found it really useful and leaving high reviews. I'm just feeling I could have done without it.

CONS

The customer service is awful and the website is a little bit of a run around to find your help/support answers. There is no chat function on the site nor a way to contact them. I didn't realize my subscription was still going until I got a card ping today. I immediately canceled the account and went to find customer service to ask them to stop payment since. In order to get a refund, I had to search the site. Then, you can only connect with customer service if you have GMass attached to your emails. I'd already pulled the chrome extension off my computer. Without the GMass extention, you cannot get a hold of customer service. To me, this is dishonoring to the customers that pay money monthly to use a product. For this reason, I wouldn't recommend GMass.