Simplotel dashboard
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About Simplotel
Simplotel’s cutting-edge website and booking engine solutions provide personalization and automated remarketing tools to convert lookers into bookers. It lets businesses save on expensive Online Travel Agency (OTA) commissions and grow website bookings to boost overall profits. The brand visibility module lets users showcase their brand with a customized website or choose a design from the pre-designed collection of templates.
28 Reviews of Simplotel
Average User Ratings
Overall
4.84 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2021
Melissa from The Studios at Solana
Company Size: 2-10 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
Excellent hotel website / booking engine
Simplotel allows us to have a sophisticated website that allows for a seamless online reservation/payment processing system. Through our Simplotel website we are also attracting more direct bookings.
Pros
As hoteliers we love the fact that Simplotel manages all aspects of our website, online reservation system, and payment processing. They make it easy for us to perform administrative tasks on our website and have responsive design staff available to customize the website layout and add custom pages. We have seen our bookings increase due to use of their software and are also very satisfied with their customer service support. We are very glad that we chose Simplotel for our online presence.
Cons
Honestly I can't think of anything. We are very happy with the design, implementation and management of our hotel's website. We switched to Simplotel years ago after first creating our own custom built web page which was difficult to use and error prone. We were thrilled with how easy Simplotel made the transition. By using Simplotel we can focus on the management of our hotel instead of dealing with website and booking issues.
Reasons for Switching to Simplotel
Our original website was custom built offering minimal customer support and was error prone. Software update changes continually caused disruption to our website. We were looking for a new website/booking engine solution which would handle all technical updates seamlessly and found it in Simplotel.
Response from Simplotel
Replied March 2021
Thank you Melissa for your positive feedback. Your review motivates us to exceed expectations and deliver great service consistently!
March 2021
Saurabh from Atithi House
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2021
Nice Customer Support & Prompt Help
So Far its good to go as i have checked other software too, i found Ezee more convenient and comfortable.
Pros
Software is updated as per industry requirement, Adding updation from time to time makes the software more convenient.
Cons
Few Reports which I would like to get in one go, but need to extract one by one. Also for every tools, it's an additional payment.
Reasons for Switching to Simplotel
Very Few options and not comfortable with tools.
Response from Simplotel
Replied April 2021
Thank you very much Saurabh for your positive feedback! We shall look into the pain points and improve our product and service delivery.
April 2021
Rajesh from Aswati inns pvt ltd
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
April 2021
Simplotel Review
Pros
Easy to use backend software to change rates
Cons
Could be easier to change templates on the website
Response from Simplotel
Replied April 2021
Thank you Rajesh for your review. Our new CRM 2.0, which will be available soon, will provide you with even better customization and additional templates. We have also raised your concerns with the Customer Success team.
February 2021
Nalini from Youreka Campouts Pvt Ltd
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
February 2021
They know their stuff end to end
I am very happy with Simplotel and their service.
Pros
Simplotel provides an end to end solution for any hotel website. From the time a prospect lands on a website to the time they arrive at the hotel, everything has been thought through. Their CMS is easy to use, their SEO works and has kept us top 2 ranking, their marketing automation keeps each prospect alive.
Cons
They can add more design elements to differentiate sites.
Reasons for Choosing Simplotel
They helped set things up, their cms was easy to use
Reasons for Switching to Simplotel
The backend of the website was not being maintained and my SEO ranking dropped to second page.
Response from Simplotel
Replied March 2021
Thank you Nalini for your positive feedback! Your words encourage us to serve you even better. As suggested, we shall try to include more design elements.
March 2021
Sandeep from CCS Marketing Services
Company Size: 1 employee
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2021
Great Support!
There has been an annual increase in conversions since we shifted to the new website and the support has been great.
Pros
The website is very user friendly and has helped increase conversions for the hotel.
Cons
More features can be introduced to continuously refresh and upgrade the website.
Reasons for Choosing Simplotel
We had good feedback about the product and liked the features they offered and the cost was within budget.
Reasons for Switching to Simplotel
We were not happy with the design and features of the website.
Response from Simplotel
Replied April 2021
Thank you very much Sandeep for your valuable feedback! We are extremely happy to see your conversions grow. We shall continue to exceed your expectations.
