All MailRush.io Reviews
1-14 of 14 Reviews
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Nikhil
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
How about 1000 Emails a month?
Highly recommend mailrush if you're looking to do any form of cold email marketing. Don't do it using gmail or other providers.
PROSwe bought a new domain just for cold email approach and mailrush helped us warm up the domain, setup automation emails. This is the best tool to start any cold email marketing
CONSnot a con but has a learning curve to it.
Reason for choosing MailRush.io
customer support at mailrush was AMAZING.
steven
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great Product and even better customer support
My over all experience has been very enjoyable with MailRush and their team!
PROSMailRush has been very useful in allowing me to confidently and safely scale up my email marketing efforts. Their tools show you how fast you can scale and when you should slow down, enabling you to maximize your marketing efforts as efficiently as possible!
CONSThere have been small things missing along the way that allow for an easier user experience or more digestible data, however every time I have mentioned one of these minor issues, they have been met with almost instant action from their development team. I've been using their service for a few months and they have already added 3+ adjustments to their tools/functionality to directly address my concerns or requests. Very happy with this!
Reason for choosing MailRush.io
We wanted to ensure we could safely scale up our operations without harming our email/domain reputation. They also had very competitive pricing which made the switch easy to explore and confirm it was right for us.
Reasons for switching to MailRush.io
We wanted to ensure we could safely scale up our operations without harming our email/domain reputation. They also had very competitive pricing which made the switch easy to explore and confirm it was right for us.
Vendor Response
Steven, thank you for your feedback.
Replied July 2020
Jimmy
Marketing and Advertising, 2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2021
Useless
This is the first poor review i've written. I'm almost 40 years old. I changed my DNS Txt and Mx records to match the instructions. Didn't work. So, I had my webhost change the DNS records for me in case it was my error. Didn't work. Customer service was useless and told me that I shouldn't bother them with questions. That they weren't the webhost. I figured I'd wait a day or two to give the DNS some time to propagate. Meanwhile, I setup templates and noticed there isn't a way to insert any type of image unless it's connected to a URL. I connected my email signature to a URL and it still did not work on this software. It works in other cold email softwares. I ask customer service if they could assist and they told me that the software is meant for cold email and that I shouldn't be asking about a signature. That I needed to simply type my name out. DNS never resolved itself after Dreamhost made the required changes. I never used the software. Software is software. Sometimes it works. Sometimes it doesn't work. If the people behind the software treat you like a pest, then what's the point of using the software? Complete waste of my time and I lost more hope in humanity.
PROSLeaving this review is the only positive result.
CONSThe customer service is not only horrendous but rude.
Reason for choosing MailRush.io
I didn't. Trial.
Keith
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
On the fence about Mailrush.io?
Love using Mailrush.io makes sending email campaigns fast easy and successful. I like the email spam check tool the most it makes all the difference.
PROSSet up your Campaign in Minutes, and start delivering in no time!
CONSI would like more control of how many emails to send per day to warm up the domain.
Reason for choosing MailRush.io
The Best Pricing for the Best Product it was easy to stay on monthly with such a great Cold email Service!
Vendor Response
Hi Keith, thank you for trusting our service. Now you can set a daily limit for your campaigns. You can find it under the Sending Hours feature. Enjoy!
Replied November 2019
Leialoha
Packaging and Containers, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Never using another system again...
I should have started with this system. I would have saved alot of lost time and money.
PROSThe software is user friendly. Simple to set up, easy to execute, and the help it provided me exceeded any other programming I've used in the past. I can't wait to share this product with my colleagues.
CONSI really haven't come across anything negative so far, no complaints at all.
Reason for choosing MailRush.io
When I searched online for suggestions, Mailrush.io seemed to have only positive feedback from the current customers.
Reasons for switching to MailRush.io
The old software was confusing. It made me feel as though I needed a tech near by.
Vendor Response
Thank you for the honest review.
Replied September 2021
Ahmad Idzuan
Verified reviewer
Medical Devices, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2021
MailRush.io review
MailRush is really good in setting up email marketing campaign and cold email marketing strategies.
CONSSome of the feature is not too effective and some are not properly constructed. It is enough for me to utilized it for now for the work that i am doing, but i hope more update will coming soon.
Chris
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Awesome software and support.
Excellent experience
PROSThe software is absolutely amazing. Easy to set up, easy to execute, and the support I received is above and beyond any other software I've used. I can't wait to continue with this software.
CONSNothing I can really speak of right now. Seems like the real deal.
Todd
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Finally!
We use cold email outreach as a foundational platform to grow our agency. Using other programs that went through our Gsuite are not working as well as they once did. We kept losing Gmail accounts to spam filters. We knew we needed our own mail server but we are marketers not systems guys. Mailrush.io is awesome.
PROSThe software is easy to use. The onboarding process makes the program a no brainer.
CONSThe reporting dashboard is missing a some key analytics. I know they are working on them now, this is only a temporary annoyance. Considering this is the only issue it really isn't a big deal.
Reasons for switching to MailRush.io
we couldn't get to the inbox.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
The best cold marketing mail
We had many problems trying to have a good marketing email campaign, now we’re more organized, our clients receive offers easily and we can manage client lists easily.
PROSThe way we can teach people how to use it, the easy management of client lists and spam blockers
CONSThe color scale of the software could be improved
Umang
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Mail rush to improve your engagement
Overall experience of using this software has been really wonderful.
PROSThe software provides is the perfect combination of traditional marketing merged with digital marketing.
CONSThe UI/UX of any software plays a crucial role for a customer to make use of it very smoothly. So, I would like to recommend a little bit of more enhancement in this sector.
Vendor Response
Hello Umang, Thank you for the review. I would love to hear what kind of UI improvement you would like to see in the platform.
Replied February 2023
Billy
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Excellent software for cold email reach!
There are not alot of good options for software that sends cold emails, this is a good one.
PROSI like that when I am running an email campaign, the software will let me know if there are any spam triggers and it sends each email at a certain frequency level that you set. (Example: once every 30 seconds)
CONSIt is a little complicated to setup. The support is really good to help you get off the ground.
Joshua
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Awesome product
Lovin it.
PROSOverall easy to use yet uber thorough in helping you succeed.
CONSSetting up the DNS stuff because I am not a tech guy lol
Vendor Response
Hello Joshua, Thank you for the feedback!
Replied July 2020
Katherine
Insurance, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2023
Personal review for Mailrush
The software offers a perfect blend of old-school marketing and modern digital marketing.
CONSSetting up can be difficult, but the support team is excellent at assisting you.
Andrew
Construction, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
pretty good
Pretty good see above
PROSEasy to use once you understand the options. Responsive customer support. Pay as you go billing.
CONSI needed help to figure stuff out in the beginning. Slow and difficult contact downloads when trying to download large contact lists. Would like premade templates that can be clicked and "filled out" rather than HTML coding myself.
Reason for choosing MailRush.io
Prospect emailing is allowed without having to go through extra steps
Reasons for switching to MailRush.io
they had some issues with prospect emailing.