MailTrack

RATING:

4.5

(222)

About MailTrack

MailTrack is a compliant email tracking tool designed for Gmail inboxes. With MailTrack, users can track and manage emails and see which emails have been opened with real-time notifications and MailTracking accurate tracking technology.

MailTrack Pricing

You can start with our Free version. PRO Plan is 59 € billed once a year With the PRO plan you have: - No Mailtrack signature ad - No-reply alerts - Link click alerts - Activity Dashboard - Daily Report - Team Management - Email support ADVANCED 120 € billed once a year With the ADVANCED plan you have: - Phone support - Priority support - Group emails individually tracked - PDF Tracking certificates - Campaigns & Reports - Export data to CSV - Salesforce/CRM Integration PRO and ADVANCED plans are for professional users doing business with their emails. Human Resources professionals, Sales departments, SDR, AE executives, Key Account Managers... if you live in Gmail, you need MailTrack Pro or Advance plans.

Starting price: 

$1.99 per month

Free trial: 

Available

Free version: 

Available

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MailTrack Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MailTrack

1 - 5 of 222 Reviews

Allen

Health, Wellness and Fitness, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2024

MailTrack Review: Quick and Easy Mail Tracker!

User Profile

Masturah

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Solution for email tracking

I use it firstly as an additional for the email marketing tracker, but now it has been so critical to analyzed our email marketing planning.

PROS

MailTrack is really essential for me to track and monitor the email that are sent out. The report is quite extensive, as it will show how many of the email are opened by the recipient, how long the email are opened and if the email are opened more than one time. We can use this data to altering our marketing campaign effectively.

CONS

MailTrack is quite expensive, but all the feature and the tools is very helpful and perform better than the competitors. I would like to see more price scheme that can cater all the user need, especially for the monthly emails that will be monitored and price decrease for some of the plan.

User Profile

Adra Safiya

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Good email tracker

PROS

I love all the report that are generated from this software after my email are sent out. I really help me to monitor and track the email status, either they are opened by the recipient and how long are they spend time with the email. All this indication will give us a good information on how to approach our follow-up email.

CONS

Some of the things that i dislike is the lack of total anonymous if i sent email from this software. It will publicly show and printed on the footnote of the email, that the email are sent using MailTracker. It would give wrong impression to the recipient and i would if i can removed it completely.

Kim

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2021

Started off Good... No crap and costly

I really liked it to start with but recent glitches and cost increases has made it not worth the money I have already paid to have the PRO option. Not happy.

PROS

Seeing when an when and email has been opened.

CONS

It often glitches and send 20 email notifications that an email has been opened at one time. I have paid for PRO, initially I could send emails as a campaign (only yesterday I sent one), now I have to upgrade and pay another $63US to us the campaign option. Ridiculous after having it for a year.

User Profile

Alex

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2024

Effortless Email Tracking with MailTrack

PROS

MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle. It's incredibly easy to use, offering valuable insights such as when emails are opened and read. The dashboard is user-friendly, allowing me to monitor email activity effortlessly. Plus, the free version offers sufficient features for basic email tracking needs.

CONS

One limitation of MailTrack is that it doesn't provide detailed analytics beyond email opens. While it's great for basic tracking, users may find themselves wanting more comprehensive data on recipient engagement, such as link clicks or attachment downloads. Additionally, the branding in the signature of outgoing emails can be a bit intrusive, especially for professional communication.