Robly software


316 reviews(4.5/5)
316 reviews(4.5/5)

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting.

If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent.

Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails.

Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports.

Robly is available with a monthly subscription that varies based on monthly email volume.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

316 Reviews of Robly

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Automated and Efficient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User-friendly interface, simple import/export feature.

    Cons

    The speed of delivery of each mail is satisfactory.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sweta from New Home Listing Service

    Number of employees: 2-10 employees

    September 2018

    Glad to switch over to Robly from Campaign monitor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The automation of the email was really helpful, A/B testing and the campaign monitoring, analytics reports were great tool in email marketing. would recommend robly as it is easy to use, good templates.

    Cons

    limited templates
    limitation on adding video content
    if they can add more templates and make customization easy for the user that would be great .

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Joy from Starpoint Credit Solutions LLC

    Number of employees: 2-10 employees

    August 2018

    Robly gets opens from subscribers who haven't opened in ages!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love everything about Robly!! I've used lots of other platforms, but none of them have gotten the email opens that Robly does. I'm super impressed with how easy Robly is to use: everything from incorporating images, text, divider lines, borders, backgrounds, to being able to reach a Pro in customer service via chat in less than 10 seconds who REALLY knows how to get things accomplished quickly! And it is such a bonus to get the tips and techniques emailed on a regular basis to help me improve my email marketing skills.

    Cons

    Hrmmmm... That's a tough one... I guess the only problem I have had so far is just that I would like to see more creative templates for the embedded website subscriber sign-up form. I had three weeks go by without a single new subscriber (which is unusual). Fortunately, I have a son who writes code and was able to help me tweak mine to make it suit my needs.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • August 2018

    Great value for the cost

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I find Robly very intuitive and easy to use. I like the OpenGen feature as it gives us a greater open rate. Great value for the money. Any time I have had a problem they have responded quickly and been very helpful.

    Cons

    It would be helpful if there were a greater number of templates to choose from. I have had issues with the sent campaigns looking different than what I designed, but I believe they have worked to fix that problem.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Ben from Doctor.com

    Number of employees: 11-50 employees

    August 2018

    Robly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Really great service for any office/staff. Easy to use and saves you alot of time

    Cons

    Nothing really bad aboout program. Took some time to adjust

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • August 2018

    Reaching customers has never been easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can separate my customers by territory and send specific information for that salesperson to their assigned customers or I can send it to everyone.

    Cons

    Sometimes developing the message is a little hard using their program, but I am getting better at it.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • August 2018

    Best email marketing platform hands down!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Robly is extremely easy to use. They build you a custom template based on your website design (or other reference material) for FREE! That means that anyone on your team can jump on and send out high quality, branded emails, even if they are not in marketing/design. Also, the other features that we really like are OpenGen and Robly A.I. Both features enable us to grow our list and build engagement among our subscribers. The customer service is amazing and prompt, and live chat makes communication super easy! I highly recommend Robly to any organization!

    Cons

    Nothing! They have continued to make fantastic improvements and are far ahead of other platforms! Keep up the good work!

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Robly is a great tool for all skill levels. It's very use-friendly and offers many basic features.

    Cons

    I think Robly needs to work on an app to be more mobile friendly. It would be great to view stats whenever and wherever on my mobile device.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alan from HCL Technologies

    Number of employees: 10,000+ employees

    August 2018

    Flexible cloud-based email marketing and automation system.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don’t require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications.

    Cons

    It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Tyler from Atlantic Blue LLC

    Number of employees: 11-50 employees

    August 2018

    Email client that works!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    These guys are great. Always there to help you and the product is priced great!

    Cons

    none. they always make new designs for certain timed events or help you make your own custom with no hesitations

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amir from PARK STREET IMPORTS, LLC

    Number of employees: 51-200 employees

    August 2018

    Very easy to use and very effective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The pro's definitely have to be the ease of use for this software. It makes emailing much simpler

    Cons

    Con would honestly have to be the price. If that was better it would be much more worth it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Trisha from North Idaho College

    Number of employees: 1,001-5,000 employees

    July 2018

    This is a great way to communicate with a particular audience!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We send allot of communication out to a variety of groups. Robly makes it simple and easy to customize your message to your audience.

    Cons

    At first we struggled with storing our data. It was probably just a user issue, as once we figured it out we felt a little silly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Clayton from Central Metro Realty

    Number of employees: 201-500 employees

    July 2018

    Excellent tools and support comes with a price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    OpenGen allows you to send emails out to your database that did not open the email the first time.
    Robly AI identifies the best times to send emails to people.

    Cons

    Robly has strict policies on the quality of email lists you import.
    The price is high when compared to Mailchimp. I don't quite understand the price difference and why it is so hugely different. MailChimp allows you to send unlimited emails to unlimited contacts for some $ a month with full support. Whats the real difference here?

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • whitney from Nyamwaro Event Organizers

    Number of employees: 11-50 employees

    July 2018

    Very fast

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Sending multiple mails to subscribers is a breeze

    Pros

    I love the fact that robly has very simple and editable templates that one can use for their marketing campaign

    Cons

    None. I have used robly for a few months now, and i am yet to come across any downfalls that are with the software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    A good alternative to more mainstream products

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Having tested the speed compared to our former provider I have to admit it's faster. I found the other typical email marketing features such as segmentation in line with competition

    Cons

    Prices are high. Cannot find another relevant element right now, all the features we tried worked great

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ellen from Stolen Horse International

    Number of employees: 2-10 employees

    July 2018

    Used for a non -profit-great value for the money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts.

    Cons

    If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    July 2018

    Great product for a small business!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A vast majority of my clients are international, so it's nice that I can set up emails to be sent at a scheduled time rather than right there on the spot. I also love how they make social media outlets present within your outreach.

    Cons

    Wishing there was more customizability- more fonts. Autosave sometimes glitches, doesn't happen all the time but happens enough for me to be scared to change texts or click on other areas.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • July 2018

    Great features and easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Really enjoy the smart feature that will resent the same email if the recipient does not open within a certain time frame, it really increases the number of people that see my newsletters. I was unsure about there not being a contact number for customer service but the online chat was so much quicker and easier to use. Very helpful!

    Cons

    There are a lot of options which can be a little overwhelming. Some of the options I had no idea what they meant and when I clicked on it, it opened another window with a lot of text. It would be nice if there were a button to click for a quick overview of what it is then an option to open another window for more information about it.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Katiuska from Ahold

    Specialty: Other

    Number of employees: 10,000+ employees

    July 2018

    Sencibility to Marketing emails

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Something I really like about Robly is that we save a lot of time when using it since it is fundamental to implement this software because when sending emails it is done quickly, it is very efficient and practical.

    Cons

    What I do not like about Robly is security, I think that is something that should be improved for a higher performance of the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    July 2018

    The email marketing tool that you have to try.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am still impress with how quick each mail processor is. No other email marketing tool will give you this speed both sending and receiving emails to each subscriber. Also you can send emails at the time people are most likely to open them. Isn't that great? Think about how it impact your business and you'll switch immediately.
    If you change to Robly, it will be a very intuitive process, improvement will be immediate.

    Cons

    Maybe some improvement in the interface design. It would be great to modernize it a little bit, make more slender. Also the manual email design could have a better toolbox.
    Some people complain about its price, but it's fair. It's not that expensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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