About Robly

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting.

If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent.

Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails.

Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports.

Robly is available with a monthly subscription that varies based on ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

393 Reviews of Robly

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(255)

255

4 stars

(121)

121

3 stars

(15)

15

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 393 results

January 2019

Santiago from El Brunch Show

Company Size: 11-50 employees

Industry: Marketing and Advertising

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Very interesting and functional.

Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time.

Pros

When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good

Cons

I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction.

January 2019

Georg C. from Big Bike Parts, Inc.

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Modern and Beginner Friendly

Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start.

Pros

We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly.

Cons

Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML.

February 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

February 2020

Sending Newsletters

Overall it's been great. I use their customer support chat fairly often. I have a forms across facebook and web that have captured emails to our list very nicely.

Pros

It seemed to be the best price for our list size and needs. Like the ability to send to a list at scheduled time but it learns the behavior of the receipts and drops it in their inbox at the right time (within window of time we give it).

Cons

May not be on list of integrations from other web programs, CRMs, etc.

November 2019

TYLER from Freelance

Company Size: 1 employee

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

November 2019

Unique!

At the end of the day, the proof is in the stats, and I've seen better opens and engagements when sending with Robly than I have with other comparable email systems!

Pros

I've used a lot of mail management softwares over the years, and this is the first I've encountered with a feature like the OpenGen tech used by Robly. The fact that it automatically re sends campaigns with a different subject line is a huge time saver and a great feature in general. I've seen dramatically different open rates with the use of this tool.

Cons

Compared to the more common choices (Mailchimp) etc, I found Roblys actual email creation tool to be a bit lacking. It just takes a lot more work to get an email looking as nice as I can, in less time, in Mailchimp.

March 2019

Sheridan from Cosmetics

Company Size: 11-50 employees

Industry: Graphic Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2019

Update is terrible

I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it!

Pros

The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive.

Cons

The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke.