Robly

RATING:

4.56

(411)

About Robly

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting. If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent. Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails. Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports. Robly is available with a monthly subscription that varies based on monthly email volume....

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Robly Pricing

14-day trial free trail available, pricing based on amount of sends as follows: 2,500: Standard: $15 per month Professional: $29 per month Ultimate: $79 per month 5,000: Standard: $25 per month Professional: $45 per month Ultimate: $89 per month 10,000: Standard: $37 per month Professional: $59 per month Ultimate: $99 per month 25,000: Standard: $75 per month Professional: $125 per month Ultimate: $169 per month 50,000: Standard: $125 per month Professional: $175 per month Ultimate: $225 per month 75,000: Standard: $250 per month Professional: $299 per month Ultimate: $349 per month 100,000: Standard: $350 per month Professional: $399 per month Ultimate: $449 per month 150,000: Standard: $500 per month Professional: $549 per month Ultimate: $599 per month 200,000: Standard: $600 per month Professional: $649 per month Ultimate: $699 per month 250,000: Standard: $700 per month Professional: $749 per month Ultimate: $799 per month 300,000: Standard: $850 per month Professional: $899 per month Ultimate: $949 per month

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

Mobile responsive templates
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Robly Reviews

Overall Rating

4.56

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 403 reviews

User Profile

Amy

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2018

Professional looking & organized email marketing tool

Robly has really improved my confidence and ease when making email campaigns. Likewise, I’ve recurved compliments on how well designed and efficient these emails are from colleagues. Robly has helped me grow audiences for the public arts events I organize.

Pros

The most beneficial aspect of Robly is the wide variety of well designed email templates. I’ve never had trouble finding a trouble that fits the needs and content of my email campaigns that promote local events I organize. I’ve noticed it offers far more email templates than other email marketing software programs.

Cons

More than a few times, Robly has crashed my internet brower. My work is saved and my computer is just fine. However, it’s quite frustrating and I think the software needs to be updated to fix its stability for various internet browsers.

User Profile

Georg C.

Verified reviewer

Company size: 11-50 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2019

Modern and Beginner Friendly

Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start.

Pros

We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly.

Cons

Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML.

Sheridan

Company size: 11-50 employees

Industry: Graphic Design

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

March 2019

Update is terrible

I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it!

Pros

The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive.

Cons

The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke.

User Profile

Trevor

Verified reviewer

Company size: 2-10 employees

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2019

I like Robly templates and features, it's a good investment

I believe that any entrepreneur who wants to venture into email marketing should start with Robly. Thanks to the automated work it offers us, such as sending scheduled emails and offering interactive and thank-you responses, we can focus on the reports, numbers and purchases made by our subscribers. Robly is a platform that could be underestimated but has many surprises.

Pros

Mass sending emails is highly effective with Robly for the development of my marketing campaign. The templates on this platform are wonderful for the design of my emails because they offer a professional identity that my customers appreciate to interact with my company and products. At first it requires patience to learn how to use it but it's really easy to handle. Robly's paid plans are cheap and we never had a problem acquiring them.

Cons

Customer support leaves a lot to be desired. Sometimes I have not been able to communicate and I am deserved the doubts. Another point is that Robly's logo conveys a childish message. However it is an attractive software in its functions.

Jay

Verified reviewer

Review Source: GetApp 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2017

Absolutely incredible

Pros

I have been doing email marketing for many years this email platform is absolutely incredible it has made my email marketing a snap and not to mention my open rates have increased by 50%. It is a must have for anyone doing email marketing.. No other platform will even come close I have used many different platform over the years.. Thank You Robly..

Cons

Can't find any I keep think their is something that can be done to improve this email platform I just can't seem to find anything at all.. They have it all covered and very very well thought out..

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