Robly Software


 

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting.

If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent.

Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails.

Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports.

Robly is available with a monthly subscription that varies based on monthly email volume.

 

Robly - Mobile responsive templates
 
  • Robly - Mobile responsive templates
    Mobile responsive templates
  • Robly - Email-variant testing
    Email-variant testing
  • Robly - Open-rate tracking
    Open-rate tracking
  • Robly - Settings
    Settings
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

217 Reviews of Robly

Showing 1-20 of 217

 

Start your review of Robly

Click to start
https://www.softwareadvice.com/email-marketing/robly-review/


October 2017

October 2017

Easy to use, not many issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The nice thing about Robly is how easy to use it is. When you start a campaign, the program walks you through each step, so it was really great for a beginner like me. The templates look very nice and professional, OpenGen and the Robly AI are also a big plus.

Cons

Sometimes editing the campaign can be troublesome. I've made styles before and saved them as a theme, but have had to reapply the themes sometimes because it didn't stick.

Source: GetApp
 

Aaron

September 2017

September 2017

Super easy to use email client with lots of great features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Gave feedback for easier image creation for video links and their development team said they'd consider fix.

Pros

Sleek design. Excellent and quick customer service. Love the opengen and roblyai tools which help us get more opens.

Source: GetApp
 

Samantha from Fox Thermal Instruments, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy to use and manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the OpenGen feature. We have received several more opens by scheduling that than we would have otherwise. I also really like the ease of use when creating a new newsletter, being able to drag and drop columns and blocks. It is much easier to use in my opinion than Constant Contact and having to try to get things to position correctly.

Cons

I don't like not being able to put my emails in folders. The filters are definitely useful and I wouldn't get rid of them. However, looking at the campaigns page just makes me feel unorganized, to have to look at all the emails at once. I would rather have folders that I can click on and sort through or view with filtering options within the folders.

Source: GetApp
 

Andrew

September 2017

September 2017

Email Marketing client that, while not perfect, is a good value.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support, web-based, easy to learn--the overall value is hard to ignore. For a reasonable price you can send out a variety of different emails and keep database all of the emails efficiently using the Robly client. A/B sending, OpenGen, and Robly AI are all also useful. Statistical feedback is useful as well.

Cons

Designer software is clunky and at times finicky. While you can create good looking and customized emails, you will find that they aren't FULLY customizable.

Source: GetApp
 

Brian from Text Request
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the product, ease of use and effectiveness , NextGen is my favorite feature, a resend to un-open emails without having to think about it.

Cons

My only con was cutting over half of our opt-in email list. It seemed really aggressive to cut that much volume

Source: GetApp
 

Jonathan

July 2017

July 2017

Better than Constant Contact!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Seem to get better open rates. It's pretty easy to use. It works great...the only issue is having the time to use it more.

Cons

Keep creating new features that make it even easier. Having phone support would be nice. Besides that, can't think of anything else.

Source: GetApp
 

David from California Revels
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

User friendly and lots of features

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Good menu of report functions, easy to build the project, lots of resources, intuitive interface. Especially like the easy-to-use project timeline.

Cons

Smal cavil - can't really make sense of the "add button" function. It seems limited and balky. We use our own linked .jpg's instead.

Source: GetApp
 

Christopher

July 2017

July 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Robly is easy to use, has great templates and great customer support. I have recommended the application to several of our other clients.

Source: GetApp
 

Celina

June 2017

June 2017

Beyond pleased!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm ecstatic about being back with Robly. I took a hiatus from newsletter and the team made it feel effortless to reinstate everything after 2 years! The live chat is my favorite feature and they are so kind and responsive.

Cons

Sometimes, I feel like I'm drowning in features. If there were a way to personalize 3 or 4 of my own templates, it would save me about 30 minutes setting up each email. Maybe there is a way to do it and I just haven't seen it for all the features. I love the features, but it's going to take some time to figure out.

Source: GetApp
 

Brad from MCD Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Great experience, value, and results!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Robly is affordable, easy to navigate, and provides quality reports. I had no thoughts of switching from MailChimp when the Robly sales team called me last year. However, my quick run through and free branded template made it an easy choice. Also important is that Robly checks in, has offers for current clients, and is constantly looking to improve.

Source: GetApp
 

Anna

June 2017

June 2017

Great experience!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to use and great features. The drag and drop editor really simplifies the whole process. We love the deliverability and open rates of Robly as well.

Source: GetApp
 


June 2017

June 2017

Increased Conversion with Robly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to time when the email hits the inbox based on the user. Re-sending to those who didn't open.

Source: GetApp
 

National Kidney from National Kidney Foundation of Maryland
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Exceptional Product and Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Robly is a great product, it is a wonderful tool for anyone, especially non profits! The price is very good! The initial customer service team was wonderful to work with, they assisted with importing our contact lists and created a branded template for our use. The team is quick to respond, the online support is exceptional. Overall it is user-friendly.

Cons

Navigating is a little challenging at times.

Source: GetApp
 

Lindsey

May 2017

May 2017

Digital Native Thinks Robly Rules

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've used most digital marketing platforms and found a great many of them cumbersome with lots of pointless quirks and horrible customer service. Robly is the antithesis of clunky Web 2.0 platforms. Simple & attractive, with fabulous customer service Robly, in my opinion, is the absolute best bang for your buck.

Cons

No negatives to speak of! Really impressed with Robly's customer service. Their reps will stay on the phone with until you're absolutely sure how to navigate your campaign and move forward without encountering the same issues.

Source: GetApp
 

Dionne

May 2017

May 2017

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy Robly is. It works for anyone that has no experience with photoshop. The campaigns looks amazing after you're finished.

Source: GetApp
 


May 2017

May 2017

Great tool for the Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Robly is very easy to use - Good Customer Service - easy to import Contacts - use templates & make endless adjustments.

Cons

Wish their were more template options & Emails would launch when you want them to launch instead of being held up for hours or overnight.

Source: GetApp
 


May 2017

May 2017

Innovative results oriented marketing and communication

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The Open Gen and AI features truly make a difference in the amount of opens and people receiving and responding to our emails.

Source: GetApp
 

Jay

April 2017

April 2017

Absolutely incredible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been doing email marketing for many years this email platform is absolutely incredible it has made my email marketing a snap and not to mention my open rates have increased by 50%. It is a must have for anyone doing email marketing.. No other platform will even come close I have used many different platform over the years.. Thank You Robly..

Cons

Can't find any I keep think their is something that can be done to improve this email platform I just can't seem to find anything at all.. They have it all covered and very very well thought out..

Source: GetApp
 


April 2017

April 2017

Robly Review for B2B

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Robly has some impressive features, including their OpenGen which resends to soft bounces. The editor is relatively easy to use. The metrics are on-par with other email service companies.

Cons

I ran into a lot of issues early on and, although they did have live chat from a person, the customer support representative wasn't too helpful and almost seemed combative at times. I got the impression that any issues I was running into were my fault and it became incredibly frustrating. I'm well versed in email marketing and it was as if the rep was trying to gaslight me and tell me the problems weren't there. Even though I was in the application looking right at the faults.

Source: GetApp
 


March 2017

March 2017

Works just as good, if not better, for a lot less.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our company is set to save over $400 annually by switching to Robly from our old email blast service. So far our open rates have been equal if not better.

Cons

Some of the extra features take a little getting used to. Our previous email blast service was more of a "click and it's sent" so some of the time delayed features have caused us to make a shift in our planning and sending schedules.

Source: GetApp