Sender is a cloud-based email marketing solution that helps users to creating and managing email-based campaigns for small and midsize businesses. Key features include configurable subscription forms and templates, subscriber segmentation tools, email personalization, third-party integrations and more.

Users can send promotional emails, general surveys or newsletters based on configurable templates. Sender also provides plugins for third-party e-commerce platforms that enable businesses to pull product data for emails and attach product details to newsletters. Users can add graphics and media files such as images, audio files, videos and animated GIFs.

Sender employs DKIM and SPF authentication to maintain IP reputation and help prevent emails from being sent to spam or junk folders. The email analytics feature allows campaigners to track and analyze campaign-related performance metrics.

Pricing is per month. Support is available via phone and email.

Campaign overview
Campaign overview

Campaign overview

Edit push campaign

Edit push campaign

Configure forms

Configure forms

Automation triggers

Automation triggers

Customizing workflows

Customizing workflows

Workflow example

Workflow example

Supported Operating System(s):

Web browser (OS agnostic)



31 Reviews of Sender

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 31 reviews

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April A from Law-Whiz

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

true professionalism

really good and responsive

Pros

the ease of use; creativity, uploading , and most importantly how it gets to the intended place the inbox not in junk or spam!

Cons

on certain browsers the display of icons , trademarks and logos are not loaded :( PC have that issue Mac's dont .

Review Source: Capterra

Rod from Phelamanga (Pty) Ltd

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Helpful in producing polished communications

Still evaluating.

Pros

I liked it's ability to track the fate of any communication sent out, tracking opening and clicks.

Cons

I like least not being able to add an attachment. The only way around that is to add a button sending the viewer to a file.

Review Source: Capterra

Adam from Deadgoodundies

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Moved over from another mail provider and it was a bit of a struggle to start but impressed with it.

Pros

Ease of use, excellent support.
I like the way they have set up almost a flow chart for automation of emails

Cons

no image library where you store most used images to be used again in other campaigns
not so easy to save templates you've created.

Review Source: Capterra

Response: Sender.net, Sender.net

July 2018

Hey Adam, Thanks for the review. Even-though we have few struggles now, with upcoming new version of email template editor, we will implement image library and template management and lot's of new other features. Hope we could solve these issues very soon!

David from Modern Building Services magazine

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Very pleased indeed.

Incredible levels of technical support. Never encountered the like before. Very impressed!

Pros

Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Cons

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

Review Source: Capterra

Marinó from Literal Streetart

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Cheap, easy to use

Pros

The plans are very good and suit me well. They make it simple to use and leave out uneccesary functionality.

Cons

The docs for the API could be more detailed but they make up for it with really good customer support.

Review Source: Capterra

Valeria from KeySponsor

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy with a greap appeal!

Pros

Also a childern could set a campaign with sender.net. Great templates and funcion are perfect for almost all the need in mail campaign. The Customare Care is the best in the world.

Cons

Some little bug, on update sudscriber's detail (for example), do not permit to put 5 star in Overall quality.

Review Source: Capterra

Dawn from Sutton & Croydon MS Therapy Centre

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Just started to use Sender but very impressed with our experience so far

Pros

Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.

Cons

Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

Review Source: Capterra

Ali from Behsad

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

I have used this software for almost two months and we had no issues since then

We use it to send our marketing emails. and some of our transactional emails

Pros

easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons

There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Review Source: Capterra

Response: Sender.net, Sender.net

June 2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

Majid from Behsad

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

It's Recommended

We are boosting our email marketing

Pros

1-Ease of us
2-Value for money
3-Online support
4-Very fast in sending emails.
5-Good and Complete API

Cons

1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support

Review Source: Capterra

april from Law-Whiz

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Excellent executive from the help desk, was very helpful and jumped on the platform live to attend

I already recommended the product

Pros

Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.

Cons

I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear

Review Source: Capterra

Dina from GATEWIT - CONSTRULINK TECNOLOGIAS DE INFORMAÇÃO S.A.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Very easy to learn and use.

Pros

User friendly, great features in free model. You dont loose your time.
More suprising: the great and fast support.

Cons

All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.

Review Source: Capterra

Antje from Alpha Vibes

Ease-of-use

Value for money

Customer support

Functionality

May 2018

very easy and user-friendly, especially for beginners

Pros

easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!

Cons

it would be nice to really be able to have customised forms, right now customising is very restrictive

Review Source: Capterra

Izak from Intenda

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

April 2018

I would like to commend you on your service such a pleasure dealing with support.

Pros

Ease of use of the software and available templates. The process driven approach also really works

Cons

The layout portion could have more customizable options and /or templates for use as the current selection is a bit limited

Review Source: Capterra

Ian from Federal Saints

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Usage could be MUCH better!!

It's a free service that a small - once a moth - group can use without "extra" frills and extra costs.

Pros

It's free for me (Small user) as my Group is a NP club Newsletter that goes out each month to a small group of members

Cons

Layout can be better -I find I'm hunting around for different things all the time. Many of the steps I need to do are not logical or straight forward.

Review Source: Capterra

Response: Sender.net, Sender.net

February 2018

Hi Ian, Thanks for the review! Please let us know what you're constantly hunting for into our live-chat or email support. Only once we will know the exact problem we would be able to either find the solution or improve the system! Do not hesitate to get in touch via live-chat or email, our user support is there to help you out.

abdellah from Self

Ease-of-use

Value for money

Customer support

Functionality

February 2018

my experience with SENDER

Everything is good and perfect with a great customer support

Pros

this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company

Review Source: Capterra

Rhonda from AV and Beyond

Ease-of-use

Value for money

Customer support

Functionality

February 2018

WONDERFUL

Pros

I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.

Cons

I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.

Review Source: Capterra

Ruslan from AgileEngine

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Absolutely positive experience using Sender!

Pros

- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price

Review Source: Capterra

Katerina from AE

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Sender.net is great

Pros

This service has a good deliverability, and wonderful UI, it is comfortable to use, also support is very responsive.

Cons

It's not cheap, if we compare with alternatives services, but to have good results, you need to invest:)

Review Source: Capterra

Neimuntas from Freelance

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Great!

Pros

Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

Cons

Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Easy to use. I've implemented my newsletter in seconds!

I implement my newsletter in seconds.

Pros

Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons

I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Review Source: Capterra

Response: Sender.net, Sender.net

November 2017

Hello there, Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!


Displaying 1 - 20 of 31 reviews