Sender software


28 reviews(4.5/5)
28 reviews(4.5/5)

Sender is a cloud-based email marketing solution that helps users to creating and managing email-based campaigns for small and midsize businesses. Key features include configurable subscription forms and templates, subscriber segmentation tools, email personalization, third-party integrations and more.

Users can send promotional emails, general surveys or newsletters based on configurable templates. Sender also provides plugins for third-party e-commerce platforms that enable businesses to pull product data for emails and attach product details to newsletters. Users can add graphics and media files such as images, audio files, videos and animated GIFs.

Sender employs DKIM and SPF authentication to maintain IP reputation and help prevent emails from being sent to spam or junk folders. The email analytics feature allows campaigners to track and analyze campaign-related performance metrics.

Pricing is per month. Support is available via phone and email.

Supported Operating System(s):
Web browser (OS agnostic)

28 Reviews of Sender

Showing 1 - 20 of 28

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  • April A from Law-Whiz

    Number of employees: 2-10 employees

    September 2018

    true professionalism

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    really good and responsive

    Pros

    the ease of use; creativity, uploading , and most importantly how it gets to the intended place the inbox not in junk or spam!

    Cons

    on certain browsers the display of icons , trademarks and logos are not loaded :( PC have that issue Mac's dont .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rod from Phelamanga (Pty) Ltd

    July 2018

    Helpful in producing polished communications

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Still evaluating.

    Pros

    I liked it's ability to track the fate of any communication sent out, tracking opening and clicks.

    Cons

    I like least not being able to add an attachment. The only way around that is to add a button sending the viewer to a file.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Adam from Deadgoodundies

    Number of employees: 2-10 employees

    July 2018

    Moved over from another mail provider and it was a bit of a struggle to start but impressed with it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, excellent support.
    I like the way they have set up almost a flow chart for automation of emails

    Cons

    no image library where you store most used images to be used again in other campaigns
    not so easy to save templates you've created.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sender.net, Sender.net

    July 2018

    Hey Adam, Thanks for the review. Even-though we have few struggles now, with upcoming new version of email template editor, we will implement image library and template management and lot's of new other features. Hope we could solve these issues very soon!

  • David from Modern Building Services magazine

    June 2018

    Very pleased indeed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Incredible levels of technical support. Never encountered the like before. Very impressed!

    Pros

    Technical support.
    Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

    I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

    Cons

    There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Marinó from Literal Streetart

    June 2018

    Cheap, easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The plans are very good and suit me well. They make it simple to use and leave out uneccesary functionality.

    Cons

    The docs for the API could be more detailed but they make up for it with really good customer support.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Valeria from KeySponsor

    June 2018

    Easy with a greap appeal!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Also a childern could set a campaign with sender.net. Great templates and funcion are perfect for almost all the need in mail campaign. The Customare Care is the best in the world.

    Cons

    Some little bug, on update sudscriber's detail (for example), do not permit to put 5 star in Overall quality.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dawn from Sutton & Croydon MS Therapy Centre

    May 2018

    Just started to use Sender but very impressed with our experience so far

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easily accessible, easy to understand live chat support when needed.
    GDPR compliant. Intuative design facility.

    Cons

    Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ali from Behsad

    Number of employees: 11-50 employees

    May 2018

    I have used this software for almost two months and we had no issues since then

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it to send our marketing emails. and some of our transactional emails

    Pros

    easy to use.
    it's functionalities are enough.
    api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

    Cons

    There no WYSIWYG editor for transactional emails.
    Help and manual are not complete.
    number of clicks can be shown on the content for transactional emails and email automation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sender.net, Sender.net

    June 2018

    Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

  • Majid from Behsad

    Number of employees: 2-10 employees

    May 2018

    It's Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are boosting our email marketing

    Pros

    1-Ease of us
    2-Value for money
    3-Online support
    4-Very fast in sending emails.
    5-Good and Complete API

    Cons

    1-Help documents are complete or at least I could not find whatever I was looking for
    2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • april from Law-Whiz

    Number of employees: 2-10 employees

    May 2018

    Excellent executive from the help desk, was very helpful and jumped on the platform live to attend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I already recommended the product

    Pros

    Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.

    Cons

    I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dina from GATEWIT - CONSTRULINK TECNOLOGIAS DE INFORMAÇÃO S.A.

    May 2018

    Very easy to learn and use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly, great features in free model. You dont loose your time.
    More suprising: the great and fast support.

    Cons

    All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Antje from Alpha Vibes

    May 2018

    very easy and user-friendly, especially for beginners

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!

    Cons

    it would be nice to really be able to have customised forms, right now customising is very restrictive

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Izak from Intenda

    Number of employees: 51-200 employees

    April 2018

    I would like to commend you on your service such a pleasure dealing with support.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease of use of the software and available templates. The process driven approach also really works

    Cons

    The layout portion could have more customizable options and /or templates for use as the current selection is a bit limited

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ian from Federal Saints

    Number of employees: 2-10 employees

    February 2018

    Usage could be MUCH better!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a free service that a small - once a moth - group can use without "extra" frills and extra costs.

    Pros

    It's free for me (Small user) as my Group is a NP club Newsletter that goes out each month to a small group of members

    Cons

    Layout can be better -I find I'm hunting around for different things all the time. Many of the steps I need to do are not logical or straight forward.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sender.net, Sender.net

    February 2018

    Hi Ian, Thanks for the review! Please let us know what you're constantly hunting for into our live-chat or email support. Only once we will know the exact problem we would be able to either find the solution or improve the system! Do not hesitate to get in touch via live-chat or email, our user support is there to help you out.

  • abdellah from Self

    February 2018

    my experience with SENDER

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Everything is good and perfect with a great customer support

    Pros

    this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rhonda from AV and Beyond

    February 2018

    WONDERFUL

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.

    Cons

    I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ruslan from AgileEngine

    Number of employees: 51-200 employees

    December 2017

    Absolutely positive experience using Sender!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Great deliverability
    - Beautiful and modern UI
    - Working API
    - Awesome Support team
    - Good price

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Katerina from AE

    Number of employees: 201-500 employees

    December 2017

    Sender.net is great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This service has a good deliverability, and wonderful UI, it is comfortable to use, also support is very responsive.

    Cons

    It's not cheap, if we compare with alternatives services, but to have good results, you need to invest:)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Neimuntas from Freelance

    November 2017

    Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

    Cons

    Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Easy to use. I've implemented my newsletter in seconds!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I implement my newsletter in seconds.

    Pros

    Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

    Cons

    I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sender.net, Sender.net

    November 2017

    Hello there, Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

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