Sender Software


 

Sender is a cloud-based email marketing solution that helps users to creating and managing email-based campaigns for small and midsize businesses. Key features include configurable subscription forms and templates, subscriber segmentation tools, email personalization, third-party integrations and more.

Users can send promotional emails, general surveys or newsletters based on configurable templates. Sender also provides plugins for third-party e-commerce platforms that enable businesses to pull product data for emails and attach product details to newsletters. Users can add graphics and media files such as images, audio files, videos and animated GIFs.

Sender employs DKIM and SPF authentication to maintain IP reputation and help prevent emails from being sent to spam or junk folders. The email analytics feature allows campaigners to track and analyze campaign-related performance metrics.

Pricing is per month. Support is available via phone and email.

 

Sender - Campaign overview
 
  • Sender - Campaign overview
    Campaign overview
  • Sender - Edit push campaign
    Edit push campaign
  • Sender - Configure forms
    Configure forms
  • Sender - Automation triggers
    Automation triggers
  • Sender - Customizing workflows
    Customizing workflows
  • Sender - Workflow example
    Workflow example
Supported Operating System(s):
Web browser (OS agnostic)

25 Reviews of Sender

Showing 1-20 of 25

 

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David from Modern Building Services magazine

June 2018

June 2018

Very pleased indeed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Incredible levels of technical support. Never encountered the like before. Very impressed!

Pros

Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Cons

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

Review Source: Capterra
 

Marinó from Literal Streetart

June 2018

June 2018

Cheap, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Support
Pros

The plans are very good and suit me well. They make it simple to use and leave out uneccesary functionality.

Cons

The docs for the API could be more detailed but they make up for it with really good customer support.

Review Source: Capterra
 

Valeria from KeySponsor

June 2018

June 2018

Easy with a greap appeal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

Also a childern could set a campaign with sender.net. Great templates and funcion are perfect for almost all the need in mail campaign. The Customare Care is the best in the world.

Cons

Some little bug, on update sudscriber's detail (for example), do not permit to put 5 star in Overall quality.

Review Source: Capterra
 

Dawn from Sutton & Croydon MS Therapy Centre

May 2018

May 2018

Just started to use Sender but very impressed with our experience so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support
Pros

Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.

Cons

Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

Review Source: Capterra
 

Ali from Behsad
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I have used this software for almost two months and we had no issues since then

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We use it to send our marketing emails. and some of our transactional emails

Pros

easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons

There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Review Source: Capterra

  Response: Sender.net, Sender.net

Date: June 2018

June 2018

 

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

 

Majid from Behsad
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

It's Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

We are boosting our email marketing

Pros

1-Ease of us
2-Value for money
3-Online support
4-Very fast in sending emails.
5-Good and Complete API

Cons

1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support

Review Source: Capterra
 

april from Law-Whiz
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent executive from the help desk, was very helpful and jumped on the platform live to attend

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Support

I already recommended the product

Pros

Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.

Cons

I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear

Review Source: Capterra
 

Dina from GATEWIT - CONSTRULINK TECNOLOGIAS DE INFORMAÇÃO S.A.

May 2018

May 2018

Very easy to learn and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros

User friendly, great features in free model. You dont loose your time.
More suprising: the great and fast support.

Cons

All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.

Review Source: Capterra
 

Antje from Alpha Vibes

May 2018

May 2018

very easy and user-friendly, especially for beginners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support
Pros

easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!

Cons

it would be nice to really be able to have customised forms, right now customising is very restrictive

Review Source: Capterra
 

Izak from Intenda
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

I would like to commend you on your service such a pleasure dealing with support.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Ease of use of the software and available templates. The process driven approach also really works

Cons

The layout portion could have more customizable options and /or templates for use as the current selection is a bit limited

Review Source: Capterra
 

Ian from Federal Saints
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Usage could be MUCH better!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It's a free service that a small - once a moth - group can use without "extra" frills and extra costs.

Pros

It's free for me (Small user) as my Group is a NP club Newsletter that goes out each month to a small group of members

Cons

Layout can be better -I find I'm hunting around for different things all the time. Many of the steps I need to do are not logical or straight forward.

Review Source: Capterra

  Response: Sender.net, Sender.net

Date: February 2018

February 2018

 

Hi Ian,
Thanks for the review! Please let us know what you're constantly hunting for into our live-chat or email support. Only once we will know the exact problem we would be able to either find the solution or improve the system! Do not hesitate to get in touch via live-chat or email, our user support is there to help you out.

 

abdellah from Self

February 2018

February 2018

my experience with SENDER

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

Everything is good and perfect with a great customer support

Pros

this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company

Review Source: Capterra
 

Rhonda from AV and Beyond

February 2018

February 2018

WONDERFUL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.

Cons

I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.

Review Source: Capterra
 

Ruslan from AgileEngine
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Absolutely positive experience using Sender!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support
Pros

- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price

Review Source: Capterra
 

Katerina from AE
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Sender.net is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This service has a good deliverability, and wonderful UI, it is comfortable to use, also support is very responsive.

Cons

It's not cheap, if we compare with alternatives services, but to have good results, you need to invest:)

Review Source: Capterra
 

Neimuntas from Freelance

November 2017

November 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

Cons

Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

Review Source: Capterra
 


November 2017

November 2017

Easy to use. I've implemented my newsletter in seconds!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

I implement my newsletter in seconds.

Pros

Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons

I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Review Source: Capterra

  Response: Sender.net, Sender.net

Date: November 2017

November 2017

 

Hello there,
Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

 

Joshua from CG

October 2017

October 2017

Great for the newbie that doesn't want to deal with setting up their own email servers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support
Pros

The support is always on point. They are consistent on getting back to you, and the system is easy enough for the newbie to get emails out and seems to have features to grow into.

Cons

It's feature rich, so it can look overwhelming, but once you figure out that you're only going to use a few features to begin with, it's not that bad.

Review Source: Capterra

  Response: Sender.net, Sender.net

Date: October 2017

October 2017

 

Thanks Joshua. Happy to help!

 

Marcelo from Huenei IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Overall experience is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.

Cons

I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.

Review Source: Capterra
 

Marcin from Whizzarts

September 2017

September 2017

Easy to use, feature rich mass mailing service. Definitely recommend.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support
Pros

A great advantage is a great support that helps quickly with every issue. It offers many free templates. Automation (integration with forms) is a snap.

Cons

It lacks some features, subscribers management is somewhat cumbersome just as email content editing.

Review Source: Capterra