From day 1 Topsec and the team have made everything seamless for us and our clients. As a reseller we rely on top level products with support services to match and Topsec delivers this! I would not hesitate to recommend both them and their products to anyone looking to improve their security.

Topsec software has proved itself time and time again. Their portal is easy to use and security is second to none.

Not had a single problem with any of our installs.

Overall it is a very good product which does give a level of peace of mind to know a lot of potentially dangerous emails are blocked before getting to our domain. From previous discussions with the team at Topsec, the cons mentioned above will be addressed in the new portal to be released soon. We look forward to having that new portal.

SPAM checking and filtering done by TOPSEC which weeds out a lot spam mail before it gets to our Exchange. The ability to quarantine \ hold up incoming emails based on attachment size and type. The ability to maintain and modify our own blacklist of email addresses Trustwave for its functionality to check new URL's accessed for their authenticity \ safety.

The inconsistent session duration – sometimes can stay logged in all day, other times can get prompted to login again after a very short period. The inability to download \ zip multiple attachments in emails which are held up (e.g. Having to manually download 20 attachments as opposed to a single .zip of them). Trustwave at times can be slow to load / process URL’s. When going into the message viewer sometimes we get inconsistent results with “long running scripts” message appearing which results in having to restart whichever browser we are using (happens in IE11 and Chrome). This tends to happen most when quarantined emails contain larger attachments (15-20 MB+) or a large number of attachments.

I have a very good experience with Topsec. Staff are always on the ball and very helpful

Security of our internal systems are well protected as emails with virus are blocked before entry to the system.

Short length of time that an blocked email is held for.

Managing corporate email security is an ongoing challenge, and even a security aware end-user base, human errors happen. With TopSec Blockmail we have an effective method of helping to protect our email environment before mail hits our mail servers. We have been using the service for several years and found it to be an extremely useful mail screening tool.

Probably the most significant element of any product for me is the aftersales support, the guys in Topsec are second to none, extremely efficient and knowledgeable in their field. The product itself is very effective at stopping email borne malware. Simple, intuitive interface with easy to understand and implement. Very easy to develop granular rules to block, quarantine or allow email based on a whole range of criteria including sender, content etc. . Building on pure email filtering, we have also engaged topsec to provide Trustwave link repudiation which adds an additional layer of security.

EMail filtering is time consuming but necessary task for many IT departments. however, the time spent releasing emails pales in comparison to the time spend mopping up a malware incident and therefor we consider Topsec Blockmail a critical part of our security defense strategy

Topsec Email Security has been our spam filtering system of choice for the last 3 - 4 years and we continue to recommend it.

We have been using this product for a number of years now and recommend it to all our clients for the email filtering. It is very easy to setup - Topsec configure and manage the rules as required. Our clients can manage their own quarantine and whitelists or we can manage these for them as needed. URL filtering for links in emails adds an extra level of protection. The support from Topsec is excellent.

Very little. Can only access the portal from specified ip addresses which can be a bit restrictive when we are out of the office.

The product does what it needs to do which is block most of the rubbish that is sent through email.

The product does its job seamlessly and transparently. Like all such products there are always the occasional false positive but these are easily retrieved and having addresses or sender domains whitelisted is straight forward. The support service is easy to contact and deal with and make any required changes (such as IP addresses) to the service so there is no risk of the user messing up the setup.

Although the service has a comprehensive control panel some settings which you might expect to be able to control yourself, such as whitelisting of an address is not fully available.

Top email security for our business Excellent customer service & Support Topsec has always taken customer opinions & needs into account and has taken serious steps to improve customer experience.

Email Security Best Practices Email Security Options Continual threat updates for email security/ rules to keep company's data safe Excellent Customer Service & Customer Support Daily & Monthly Reports - Email Security Awareness and Usage Report

Sometime (but not very often) a legitimate email can be stopped by Topsec. But then it is safer to stop these, rather than running the risk. These emails can then safely & easily be released by using the Topsec user-friendly Dashboard.

support is exceptional. Does what it needs to do.

we still see some spam getting thru, but I think that will always be the case.

The support and staff in general have all been fantastic. I would highly recommend TopSec to anyone who was considering going with a new Email Security provider.

Topsec Blended Threats provides uncompromising security, which was just what we was looking for, furthermore with no management overheads.

Nothing to date, the support has always been fantastic if we have any queries.

We have had a reliable and secure relationship with Topsec for a very long number of years and hope to continue to do business with them for many more years.

It does what it promises and hasn't let us down.

There isn't really anything we didn't like.

Working with Topsec Security for over 12 years we have been delighted with the level of service and look forward to the next 12!

With 24/7/365 service Topsec email security provides us piece of mind knowing we have a front line of defence protecting us allowing us to concentrate on our business. With pro active support we know these guys are always looking out for us what ever the time day.

Topsec email security is highly scalable and expands and contracts as our company evolves. We have yet to find something we don't like with the software or level of service we get from Topsec.

The main feature and benefit is secure mail filtering and web link checking

Captures all suspected spam, malware and the ability to release an email to alternate email address. The different types of emails captured Technical supports quick response to make change to accounts and setting changes

Doesn't allow specific users to just release requested emails without seeing high lever emails

Attacks can severely impact your business operations and affect your data. Topsec email security effectively protects your emails against inbound malware, spam, phishing, and Denial of Service attacks.

Portal is easy to use Service made very simple by knowledgeable support team Excellent Value for money Does everything we need from an email security service

None of any note. I would rather have to send an odd email to have an email we need released than have out system attacked.

The amount of time spent checking if emails were spam or not, checking staff emails for Virus was huge. Topsec have eliminated the need for that and done this at a very reasonable cost!

Topsec's system is easy to use and the service the Topsec lads provide is second to none. We used to receive a huge amount of spam and the risk from Virus infection was huge but Topsec have eliminated all that for us.

I can honestly say that there is nothing I don't like about Topsec's software or service.

TopSec is reliable and easy to use. TopSec has caught all potential viruses and threats. When an email is quarantined, the relevant employee is immediately notified. From an admin perspective, the portal is straightforward to use and allows you to review quarantined messages prior to releasing them. On the very odd occasion I have had to call the customer support team, they have been more than helpful and efficient.

There is nothing I would class as a 'Con'.

We find this solution is great to offer our clients. It enhances our products we currently provide and the support from Topsec is excellent.

Easy to manage software, does what it is meant to do, stop all the illegitimate emails getting through

Setting up a individual rule, but the team in Topsec do that for us, so it really is not a problem

For a large organisation with high volumes of email traffic it provides reliable email filtering and for all levels of support staff the administration GUI is easy to use.

Nothing so far that has caused any issues

From the outset the move from our old provider to Topsec was made very easy . Dedicated account manager and tech support buddy to bring you through the transition. Once set up and functional we weren't just left alone to operate ourselves. We have regular interactions with support and receive nice market trends updates from their sales & marketing team . All in all a very accessible company who I'd happily recommend

Ease of use , client portal , value for money , little extra functions provide in the standard service and the excellent support.

Interface could do with an overhaul but not a deal breaker as functions are there

The main thing I like about the software is that "It Works". The efficient and friendly support team in the background make sure any queries are dealt with promptly

I cannot fault this software or the support team.

Excellent service. Outstanding support

I have been using Topsecs blockmail to protect SMEs for over five years and it has never failed me. The quality of the support offered is what makes this a standout service

I've never really had anything to dislike about it.

topsec support is excellent and support are extremely prompt in getting back to us

This product is easy to manage and is highly effective in blocking spam and virus infected emails

i have no issues with this product . at the moment it is fulfilling our requirements

In general, I find the system very good to use, but it too me a while to understand hoe the rules operate and the different levels of security involved.

The system is quite easy to use and retrieve a list of what has been blocked.

It could be made easier to see which emails have been blocked and which have been released. Some times, I have to click in the mail Information to conform the status of the mail. Maybe colour coding could be used.

Excellent in every way

Easy to useEasy to setupGreat Product SupportGreat Account Management

Nope - like it all - excellent products!!

It is the ease of use. You work away without any inconvenience and the software does its job in the background

Not a downside to the email security service.

The support teem is always helpful. They helped a lot when we did the maintenance on our system.

It is Easy to use and the support is great.

Website looks a bit dated, slow to load.