About Egress Protect

Egress Protect is an email encryption and security solution that helps businesses across healthcare, finance and government sectors encrypt emails and attachments in transit and at rest modes. The platform enables organizations to provide protection against security threats and data leaks.

Features of Egress Protect include file management, data archiving, document storage, permission management, audit trail, collaboration, reporting and more. It allows managers to monitor shared mailboxes, provide role-based permissions to access emails and conduct analytics. Additionally, it enables administrators to set up password policies and handle multi-factor authentication operations.

Egress Protect lets businesses integrate the system with various third-party pl...


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Supported Operating System(s):

19 Reviews of Egress Protect

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(6)

6

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

June 2020

Sandor from CM.com

Company Size: 201-500 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Email Protection implemented the Easy Way

The email security helps to prevent data-leaks by emailing the wrong persons and to send emails safely. The best user experience is within a windows environment. Our administrators needed some time to learn the behavior of the application to help our end-users. A lot of the Egress templates are customizable with help of Egress support.

Pros

The Proof of Value was easily implemented and moving from POV to production was done with help of Egress support. We implemented the solution step by step to minimize impact on the organisation. All feedback from the organisation was absorbed by Egress in such a way that they fixed each 'issue' the end user experienced. The application has lot's of possibilities.

Cons

Roll out of the application -> Registry Keys need to be imported under local user-profile. Mac users are not supported with the Outlook Plugin Not suitable for big-bang implementation (incremental implementation necessary) Learning curve of the application takes some time. End-User manuals needed to be customized by the customer. Manuals are available but not directly suitable for end-users. (Perfect for administrators)

Reasons for Choosing Egress Protect

Great support, excellent pricing.

June 2020

Arnie from LDC

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2020

Egress Intelligent Email Security - Does what it says

No issues so far, it's a product we needed and implemented fairly swiftly with help from Egress themselves.

Pros

Highly customisable. Setting up different rules e.g. Encrypt highly confidential on device or to certain users. Flagging up of suspicious email senders, new recipients or potential data loss by sending to an incorrect address is a great feature. TLS checks to make sure security is in place.

Cons

Does have a bit of an impact on Outlook e.g. Sending an email takes a second or so longer now and starting up Outlook can take a few more seconds. Minor issues but sometimes it disables the addin due to taking too long to load (5+ seconds). There are various registry fixes in place that look to have done their job so that it's not disabled.

Reasons for Choosing Egress Protect

Proven track record, service similar clients, secure and good customer service.

July 2021

Barry from Barry Sroloff, PsyD

Company Size: 1 employee

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Functionality

1.0

July 2021

Very awkward, cumbersome and confusing

This is my first experience with a dedicated "Secure" email system (vs Gmail or Hotmail) and so I have nothing else to which to compare it. Perhaps when there is the additional layer(s) of security other systems are just as difficult to navigate. What I can say unequivocally is that I really dislike this product and have made my impressions known to the MCO.

Pros

The only feature I can appreciate is that it is supposed to be very secure in maintaining the privacy of the clients whose information is passed back and forth through the email system.

Cons

As an end user - required by the Managed Care Organization to communicate client information for purposes of authorization and billing - I find it very cumbersome and difficult to use. - There is no ability to create client folders within which to place various communications between the provider and the Managed Care Organization. - The MCO with whom I am contracted doesn't use the client name in the Subject line, and there apparently is no "Search" function to more easily locate correspondence by Client. Consequently, it requires going through each and every email numerous times in order to locate a particular client's correspondence. - The interface is not intuitive nor user friendly: I have yet to figure out why it is that when I log on to Egress from a correspondence from the MCO, at times the previous emails received will appear in the roster of emails, and other times there will be "0" received emails showing. - The system doesn't allow you to view an email and then "back arrow" to the list of recent emails. Apparently, you have to log in another time - I find it very difficult to attach files that I create in my Spreadsheet program, unless they are saved to my drive, which adds another layer of work.

June 2020

Chris from The Medical Defence Union

Company Size: 201-500 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2020

Egress email security

Email security remains one of our biggest data protection risks and Egress is helping us address those with a combination of encryption, monitoring and intelligent email handling,

Pros

The combination of the different technologies have made sending o emails safer across the organisation. The customisation options are key, and it has been good to work with the team on some specific developments that enable integration with our systems.

Cons

The software is good, although the constant renaming of the products can get confusing. We have had some issues with the integration with some of our systems although these are being worked though

May 2020

Matt from Beyond Professional Services Group

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2020

Easy to use with Outlook

Pros

The fact that it is fully integrated with Outlook. The Outlook add-on makes it easy to send encrypted emails, just a click of a button. You can also track if a recipient has received and accessed the email, and revoke access if necessary.

Cons

Everyone, including recipients need to register with Egress and be logged into their account in order to access/respond to emails. Not easy for for those who are computer illiterate and can be very time consuming. It also automatically changes an email to a Large File Transfer if the attachment(s) is over a certain size and encrypts it even if you don't want it to.