All ESET Cloud Office Security Reviews

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User Profile

Manuel Eduardo

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Eset - One of the most reliable antivirus on the market.

In all the computers that I have had I have used the antivirus eset most of the time, I can say that I never had a security problem with this antivirus, and my machines were never affected by viruses. It is a reliable antivirus that does its job well.

PROS

Eset is an antivirus with a lot of experience, it has very good security options, for example, it protects the user while browsing online or when downloading something, quickly detects threats and blocks dangerous pages. His other options such as the review of the machine and the quarantine are also very reliable and effective.

CONS

The only disadvantage that I see to eset is its price, I think it can be a bit high, not too much but it is for some users, but the high price is perfectly justified by everything it can offer.

Reason for choosing ESET Cloud Office Security

From my experience over the years on the program.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

ESET New Customer

I have yet to deploy the Cloud Office Security as we have users with different licensing types and we do not wish to deploy office security to users who have lower licensing levels and do not require this product but to date there is no mechanism inside the product to differentiate between these two.

PROS

I reviewed a lot of products before selecting ESET as my primary AV/Security software. What drew me was the cost and product reviews / testing. They tested among the top products with a complete package at a price that was unbeatable by the next top vendor. All together it was an offer I found difficult to review.

CONS

I've only found minor issues with the products automatic groupings in the cloud platform but the support staff have been very responsive and we are working through the issues.

Reason for choosing ESET Cloud Office Security

ESET pricing for a small business like ours couldn't be matched. We found we got the same product offerings for a much lower cost.

Reasons for switching to ESET Cloud Office Security

Product testing for Comodo is virtually unheard of and it doesn't offer product integration with Outlook Add-ins which we were looking for.

Ellen

Accounting, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2021

Seems robust for protection but setup & maintenance is not intuitive

It was difficult to get a support appointment, I had to demand/insist after paying for the Complete product, citing that I was promised setup support by the salesperson. Support was fantastic after finally getting an appointment but it's just so convoluted I now can't reproduce what support did 4 months ago. Overall I think the protection is more robust than other providers, but at this point I can't operate the software myself.

PROS

The level of protection claimed by the vendor

CONS

Deployment was so, so difficult and even after receiving training I can't figure out how to add more devices. There are so many different logins (Business account, Cloud Protect account, etc) it's unclear what all these things do.

Reason for choosing ESET Cloud Office Security

I believe the protection is more robust than the competitors in the retail/home protection space.

Taska

Investment Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy to use, install, and maintain

We are able to secure our workplace better with ESET and have a better comfort level overall with our emails, files, etc.

PROS

The product was affordable, easy to install on all of our devices, and so far we are loving it! After a few weeks of using it, we are very happy! No complaints...easy to customize and maintain. Happy we now have a secure workplace and feel we made the right choice!

CONS

No complaints! We like everything about the software so far!

Reason for choosing ESET Cloud Office Security

Our IT guy had experience with ESET and recommended it over Trend Micro. It was also more affordable and seemed to be more customizable.

Dale

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

The best sometimes costs more

I have had zero issues and it runs invisibly. I don't even know it's there and that's the absolute best you can ask for security software.

PROS

ESET is the best at what they do and it runs invisibly in the background 100% of the time protecting you and your systems completely and without fail.

CONS

The pricing is tough but it is competitive with everyone else and the thing to think about is, when you want the best, you sometimes pay a little more.

Reason for choosing ESET Cloud Office Security

I already use ESET on personal machines and that was after changing from Trend Micro and Norton Security Suite. ESET was recommended by Microcenter who said they would clean anything missed by ESET for free and they had never had a claim in the 8+ years the company offered the guarantee.

Kristiyan

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

ESET review

PROS

Centralized monitoring software,which makes the protection more easy and advanced.

CONS

It has many false alarms,which makes the monitoring harder.

Stuart

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Easy to implement & flexible policies

The product was quick and simple to setup and started blocking spam within minutes!

PROS

I found the simple management interface easy to navigate and quick to setup and implement.

CONS

I haven’t found a dislike yet, the product does what it says!

chris

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2021

Eset antivirus security

Very reliable software to protect your computer and email for your business

PROS

Eset antivirus software has the best software for stopping infections and spyware and protecting your computer

CONS

The pricing is a little expensive but its worth the price

Jessica

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great Product

Very reliable, easy to use and reasonably priced

PROS

This product is easy to use and easy to manage.

CONS

Eset is so easy to use and affordable, I have not found any issues with it.

Charles

Law Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

ESET Offers the best security yet!

I thoroughly enjoy the new system. It seems seamless and does a great job.

PROS

The product was easy to set up; it worked flawlessly from the start. It works with our backup security system and stops all kinds of phishing, spam, and junk. We had a problem with emails coming to us, claiming to be internal emails using our domain name. That stopped as soon as we switched to ESET.

CONS

I have not have a problem with this software.

Reasons for switching to ESET Cloud Office Security

We were having a lot of problems with spam and phishing.

Cinzia

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

ESET Cloud Office Security: Sicurezza e affidabilita' per le aziende

La mia esperienza e' piu' che positiva lo utilizzo tutt'oggi , mi trovo molto bene e credo il suo costo sia molto contenuto per quello che offre

PROS

Ciò che mi è piaciuto di più di ESET Cloud Office Security è la sua affidabilità. Le funzionalità più importanti, come la protezione antivirus, il filtro antispam e il controllo dei dispositivi, sono estremamente efficaci nel mantenere la sicurezza delle nostre comunicazioni e dei dati aziendali.

CONS

Uno dei pochi aspetti negativi di ESET Cloud Office Security è il prezzo, che potrebbe risultare elevato per alcune piccole aziende. Inoltre, mentre le funzionalità di base sono solide, alcune funzioni avanzate come il rilevamento delle minacce avanzate potrebbero essere migliorate.

Giuseppe

Management Consulting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Protezione efficace per la posta elettronica e Microsoft 365 con controllo antispam

Si tratta di un ottimo software di protezione informatica dedicato al controllo della posta elettronica, dello spam in ingresso e in generale degli applicativi Microsoft 365. Nel periodo di utilizzo ha svolto egregiamente il suo compito con grande efficacia.

PROS

Molto efficiente nel controllare lo spam in ingresso, protezione completa ed efficace della posta elettronica, perfettamente integrato con Microsoft 365.

CONS

Il costo della licenza risulta particolarmente conveniente sopra le 10 unità, mentre fino a 5 dispositivi risulta meno economico.

Chris

Broadcast Media, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

ESET Review

PROS

We had a little bit of a learning curve, but after receiving some help from tech support it has been fairly simple to deploy.

CONS

No complaints. The product seems to meet all of our needs at this time.

Marlena

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

Nonprofit organization

PROS

It caught several virus the first day of use.

CONS

nothing, we liked everything, it did its job!

Showing 1 - 14 of 14 Reviews