All MXGuardian Reviews
1-14 of 14 Reviews
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Allan
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
MXGuardian cannot be beat for the features at the price point, a fantastic product.
Fantastic, i've had to reach out to support a few times over the years, and they have been great, and it's usually something i've done or not done that has been the issue. You just set it up, and it just works. i don't think any product out there could filter all SPAM, but MXGuardian does a pretty great job.
PROSSo easy to setup, so easy to use, from an admin point of view and user point of view, i cannot recommend it enough. the billing is super simple. the support is excellent.
CONSnothing at all, it ticks all my requirements.
Reason for choosing MXGuardian
I've been using mxguardian for over 5 years and because from what i remember, the simplistic but very effective features just cannot be beat for the price.
Reasons for switching to MXGuardian
i found that the in-house mcafee solution was just getting too difficult to mange and maintain for exchange 2010 at the time, and when we swapped to Microsoft 365, it was as simple as just changing the IP address.
Scott
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
MXGuardian nearly unbeatable as a standalone E-mail filter.
All in all this is a good product and not over complicated or cluttered, does what it should as it should.
PROSThe ease in adding to allowed or blocked lists, the ability to see reports of blocked items 2 times daily. The ease of releasing false positives. The 30 day archive is a great feature. The ability to set settings strict or be able to loosen the restrictions.
CONSAs of now meets all our needs, maybe a weekly summary report of all sub accounts, that details any changes amount filtered etc.
Reason for choosing MXGuardian
Ease of setup, ease of use, price for feature. MXGuardian just works and is not full of crap you will never use. It filters spam and viruses very well. And has a easy release function instead of a Global block list you can't get the sender off of. ALL SPAM FILTERS should allow you to release legit mail that is clean of viruses. MX allows you to do just that. Great product.
Reasons for switching to MXGuardian
Onlymyemail had a huge outage and no support, just stopped working one day and then they disappeared. We had already made the move before they even fixed the outage.
Chuck
Computer & Network Security, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
The product is right on point.
Overall the best value I've found for what I needed. I searched for weeks before I found this and have been nothing less than happy with the decision. My customers are protected and have the same features as the higher priced alternative I was using.
PROSInexpensive so I could replace a previous product that constantly raised their prices each year. Selecting the features I needed were available so I didn't have to pay for features I would not be using. Easy to understand from both the end user and the administrator points of view. Equally effective and adjustable like the previous high priced product I was using.
CONSSome of the administration fields could use better or more explanation. Maybe some inline tooltips on some of the form fields.
Reason for choosing MXGuardian
Price, features, ease of use.
Reasons for switching to MXGuardian
Barracuda too expensive. Raised prices every year for features I did not need and were not able to exclude from pricing.
Tony
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
In a world of chat bots - there is a real solution
I've needed support a few times - and it's always a person that listens and tries to figure out a solutions - not read a script. When a support agent is reading a script - they are impersonating a bot - that is NOT what happens here.
PROSAnti-spam and anti-virus that is quick, easy and intuitive. The ease of use and implementation is the best. My customers are not tech savvy, but I get very few calls on how to setup and use the product.
CONSOutbound filtering is not included, but that keeps the inbound price very reasonable.
Vendor Response
Hi Tony, Thanks for the great review. Just so you know, we do offer outbound filtering. Email us at support@mxguardian.net and we'll help you set it up.
Replied August 2021
Jon
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Simple, easy to use and very reasonably priced
Simple and reliable mail filtering with no fuss. Marvellous!
PROSA move from the Google Postini service was required after Google over complicated the product. MXGuardian does the job simply, reliably and is very easy to configure and use on a day to day basis - plus it's considerably cheaper than many inferior alternatives (including Google).
CONSI'd like the ability to be able to simply use MXGuardian as an outbound smarthost which would allow MXGuardian to learn addresses that our organisation sends to (as they're likely to be 'good' senders of return traffic).
Reasons for switching to MXGuardian
The previous product was no longer fir for purpose.
Vendor Response
Hi Jon, Thanks for the great review. Just so you know, we do offer an outbound relay service. Just email support@mxguardian.net and we'll help you set it up.
Replied August 2021
Bruce
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Highly Recommended
I can't stress enough how efficient and quick the MX tech-support and customer service have been when I have needed them. I have posted on social media that I recommend this software highly to anybody with business emails.
PROSI couldn't be happier with MXGuardian. They block virtually all spam and I find very few emails that should have gotten through to me. In a world with questionable tech support and customer service, MX is five-stars, not that I need support all that often because they're extremely reliable.
CONSI really have no significant criticisms. I suppose that 100% would be better than 98% or 99% but that's almost impossible to attain.
Tony
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
MXGuardian - One of the Best Email Anti-Spamming Software Packages I've Used
Very good software that enables me to keep a close eye on email spammers. As a long-time user, I have found the technical team at MXGuardian very helpful and like the fact that they're always improving and developing their software.
PROSThe ability to place spammers in my block sender list as quickly as possible. As a business owner, this saves me time.
CONSThe fact that I had to request a change to the software - adding "Mark As Spam" to the "Quarantine" list, which has now been added.
Reason for choosing MXGuardian
Not applicable
Vendor Response
Hi Tony, Thanks for the positive review! Please keep the suggestions coming! There's always things that can be improved so we appreciate your feedback.
Replied August 2021
Matt
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best choice for the money
Having used mail filtering software for nearly 2 decades, MXGuardian ranks up with the best. The support is top-notch, and the features are near the top as well. But the real catch is the pricing.
PROSProduct support, ease of setup, feature set
CONSAbout the only feature request I can think of is the ability to flag an email and send it to the site administrator for review. However, this is very trivial.
Sarah
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
So simple to use
MXGuardian is simple to set up and manage. Everything is clear and if you do need to contact support, they respond quickly and are always pleasant and helpful.
PROSI love the simplicity of MX Guardian and it works. I can log in and at a glance see any emails held in quarantine. Easy to add whole domains, including sub domain to blacklist.
CONSI haven't found any downs to using MXGuardian
Reasons for switching to MXGuardian
My hosting comes with Strike eMail Protector but it is so complicated to use, which prompted the move to MX Guardian.
Mika
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2021
Easy and effective
Easy and effective
PROSEasy to setup, easy to add more accounts.
CONSReporting could be visually better, not a show stopper at all since reporting is only nice to have feature
Vendor Response
Hi Mika, Thanks for the positive review! We just updated the reports a few days ago. Please check it out and let us know how you like it!
Replied August 2021
Marco
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Great
Is a great solution also for small blackout and outages.
PROSVery simple to implement into every infrastructure. Quite simple to teach to user. Recommended!!!
CONSMobile usage is not best. Unable to browse web interface as well and finding option can be optimised
Peter
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Really small busines
Great
PROSIt works, easy to use. Gets rid of very annoying spam emails
CONSNothing, why do I have waste my time to meet your minimum
Robert
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
My experience with MX Guardian
The easy of use and setup. Customer support is generally very prompt.
CONSthe product does what is says on ghe tin
Jeff
Computer Networking, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great software and powerful filtering.
Very easy to implement. Have been using a competitor and MXGuardian is easier to setup and use. The archive feature is nice. You are able to resend an email if needed.
CONSCan't think of anything that is an issue.
Reasons for switching to MXGuardian
Easier to use and setup.