All Mailtrap Reviews
1-25 of 32 Reviews
Sort by
Jeandre
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Easy History Checking
We really like Mailtrap’s feature to store and analyze email logs since it's been super handy to look back at what we did in past email campaigns and improve them.
PROSThe opportunity to check old emails helps us see patterns. Once we analyze them, we can tweak our campaigns. It's really improved our sending efforts.
CONSNothing to mention so far - everythings beensmooth.
Kevin
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed April 2022
Does what you'd expect
Mailtrap has been very useful, both in its free and paid versions. It doesn't have any amazing bells/whistles, but it is nice to be able to catch and view emails.
PROSMailtrap does exactly what it was set up to do - catch your outgoing mail in non-production environments. It is easy to use and gives good setup instructions for many different project types
CONSI'm nitpicking, but forcing a certain level of payment to allow access to the email address directly felt like a pretty strange move. It was useful when transitioning to an Email API that wouldn't have been caught on non-production environments without it, so we went ahead and paid the little bit extra to get it.
Gianluca
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed June 2023
benefits
I was looking for a tool for testing email functionality without sending real emails
PROSthat i can test if my email would be sent
CONS- Pricing- limitations in Log. Two weeks is too short.
Pricilla
Information Technology and Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
About Mailtrap
In the world of software, adaptability is key. Mailtrap, with its transition from a specialized testing tool to a full-fledged email platform, has demonstrated this adaptability impressively. Its offerings cater to a spectrum of email needs, and that’s something every developer looks for.
PROSThe alert system ensures that unexpected issues are almost a rarity. Its analytics are not only comprehensive but also insightful, and it provides a clear understanding of the entire sending process. This clarity facilitates timely and effective decision-making and improves our overall email strategy.
CONSA minor gripe I have is the absence of a dark mode toggle for the dashboard. It may sound like a nuance, and more of a personal preference, but considering the extended hours developers like myself spend on dashboards, this feature would be a welcome addition.
Abdullah
Verified reviewer
Computer Software, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Tool for the Email Needs
Mailtrap has literally transformed the way we handle emails. Its user-friendly interface, combined with detailed feedback, helps us refine the approach and ensure that we send out the best emails possible. The insights we receive from the analytics dashboard help us to feel more in control of the email infrastructure.
PROSWe've been relying on Mailtrap for some time, primarily to test my emails, and we must say it's consistently been reliable. What caught our interest recently was their email-sending solution. Instead of jumping between platforms, having everything bundled into one space has made our workflow much smoother.
CONSThe speed at which emails were being sent out was a bit slower than we initially expected. We later realized that it was due to the need to verify the domains.
Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
All-in-one
For several years, we used Mailtrap for email testing, and recently we decided to include their email-sending service in our usage. I’d say we met our goal since it's replaced the need for several tools and made our work more efficient.
PROSWhat impresses us most about Mailtrap is its commitment to data clarity. It offers in-depth weekly summaries that help track everything properly and give us valuable insights. Moreover, their efficient alert system ensures we're the first to know when something needs our attention!
CONSA free trial of the Business plan would be a helpful addition.
Paulo
Verified reviewer
Financial Services, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
My Two Cents on Mailtrap
Since we started using Mailtrap, it has made our email tasks simpler and more organized – thanks to its clear design and easy setup.
PROSEasy to use and get started quickly. Mailtrap has saved us time and made handling emails smoother. It's been a good addition to our tools.
CONSThe search function in the email logs could be better. Sometimes, finding specific wordscan be a bit tricky.
Reasons for switching to Mailtrap
Confusing User Interface
Edith
Automotive, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great handling of emails
I like it alot, has made my email life easy at work.
PROSI liked how it made going through multiple emails easy by selecting those relevamt and most important first. As well as the personalised notifications and spam management.
CONSSometimes in the notifications it would include some unnecessary emails hence loading my notifications.
Reasons for switching to Mailtrap
Was abit difficult to navigate.
Nigel Eulogio
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
The Ultimate Email Testing and Debugging Tool for Developers
I can say that Mailtrap is a popular and widely used email testing service among developers and businesses. It provides a valuable environment for testing email functionality, preventing real emails from being sent to recipients during the development and testing phase.
PROSThe intuitive interface makes it easy to set up email testing scenarios and view email content.
CONSThe free plan has limited storage capacity, which might be a concern for users with high email testing needs.
Rica
Verified reviewer
Dairy, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Rica
I like the domain system the most as this can protect the company's brand and intangible assets. Also, save the time.
CONSI love the report for the Mailtrap as you will know the data of the email. It can help us to analyst the information for the company to make the decision or strategy in business
Jonathan
Information Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
SMTP service with useful stats
We have been using this SMTP service for quite some time. What sets it apart is the dashboard, which is filled with all the essential metrics we need.
PROSIt has an email category reports feature. These reports were especially handy when our template needed improvement, so it led us to refine it. Moreover, the ability to view the content of emails after they’ve been delivered is also quite useful.
CONSWhile Mailtrap has many strengths, it needs to catch up when it comes to the availability of an inbox email address on lower-tier plans. This could be improved for smaller businesses or teams who are just starting out.
Reason for choosing Mailtrap
We chose this SMTP service primarily because of its dashboard that displays all crucial statistics.
Angel
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Support
The quick help from the support team saved us a lot of time and kept us from being slowed down.
PROSMailtrap is a game-changer when it comes to email testing and debugging. Its seamless testing environment, real-time email preview, comprehensive analytics, collaborative workflow, integration capabilities, and top-notch customer support make it a must-have tool for any email developer or marketer. I highly recommend Mailtrap to anyone who wants to ensure flawless email deliverability and maximize the impact of their email campaigns.
CONSits limited storage capacity, especially in the free plan. The restricted storage space for test emails can become quickly filled, making it challenging to retain and reference a large number of test emails. This limitation can be a hindrance for users who require extensive testing or need to keep a comprehensive record of their email testing and debugging process.
Reason for choosing Mailtrap
-
Reasons for switching to Mailtrap
-
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Simple & powerfull
Simple to use for testing and production purpose.Great customer support
CONSNo cons... maybe it would be faster the sending validation domain
Diego
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Diego Maldonado
I can send emails from my App with mail trap and always arrive to inbox.
PROSMailtrap is very easy to use, for reasonable price
CONSMaitrap is perfect for me. It would be great to have another languages like Spanish
Xynia
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Great Sending Solution
In recent months, I used mailtrap’s email API for my project, and it feel like it has become a perfect asset to dev tools. It’s performance and reliability have exceeded my expectations, and i am more than satisfied with it’s overall functionality.
PROSOne of the most important benefits is the rapid delivery time, which significantly reduces the stress associated with potential delays or message failures.
CONSIt took me a moment to get the hang of their frequently updated API documentation. But I can appreciate the effort to keep it up-to-date for the users, so it’s a minor inconvenience.
Trey
Computer Software, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great Email Workflows
Mailtrap has simplified email testing, sending, and monitoring. Having everything centralized has tremendously improved our efficiency.
PROSHigh deliverability ensures our messages reach the intended recipients. We’re on their SMTP, but are working on integrating with API since we need more automations.
CONSThe analytics interface could be slightly more intuitive, but it's a minor gripe.
Matthew
Financial Services, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
A go-to tool for email deliverability
When we first found Mailtrap, we thought the integration would be a hassle and require a lot of dev resources. However, it turned out to be super easy. And since sending our first email, we’ve never had any deliverability issues.
PROSThe platform offers scalable email services which is a must-have feature for growing projects. The analytics feature is spot-on - it has user-friendly dashboards that makes it easy for us to track the performance of our emails.
CONSNothing much really. It would be nice to have an email builder and not have to code the transactional email templates.
Reasons for switching to Mailtrap
A great service to handle the email-sending needs of your project, regardless of its size and scope.
Ray
Computer Software, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Transition to Mailtrap
Mailtrap offers a comprehensive method to keep an eye on the email setup. It's turned what used to be a complex task into a hassle-free experience, and my productivity has grown in the process.
PROSSince I made the decision to migrate to this provider, I noticed how crucial is to have immediate access to data points, which makes the workflow easier to gauge both ongoing actions and outcomes.
CONSThe only downside I've noticed is that users on lower-tier plans don't get access to the inbox email address. It would be nice to have that feature available to everyone.
Jaime
Internet, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Recommended
Mailtrap's analytics gives me the capability to spot and address email delivery issues quickly. From my developer's lens, this SMTP service is spot on, especially in-depth analytics. Getting started was fast, and in no time, I got a clear understanding of the sending dynamics.
PROSDelivers as expected. The setup process is quite smooth, and the required user information is minimal, even though the platform incorporates essential security measures. Additionally, the speed of email delivery is impressively fast.
CONSThe only downside I've noticed is that users on lower-tier plans don't get access to the inbox email address. It would be nice to have that feature available to everyone.
Muhammad Luthfi
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Honest Review About Mailtrap
Overall good
PROSEasy to use interface and to setup, just need a few minutes and we're ready to go
CONSThe search of feature of email logs, when i try to search some word still not found what i looking for
Reason for choosing Mailtrap
I already using the mail sandbox
Reasons for switching to Mailtrap
Confusing User Interface
Valeria
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Recensione Mailtrap
Le funzionalità fornite e la sua facilità di implementazione
CONSNon trovo particolari funzionalità da migliorare o correggere
florentino jr
Internet, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Review
The coolest perk for me is post-send email viewing, diving into not just text but also detailed layers like HTML and RAW data. And also, their support team is on the ball, further streamlining my experience.
CONSMaybe navigating the API documentation initially can feel a bit overwhelming, especially with its regular updates.
Aditya
Verified reviewer
Financial Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Review
We’re using this SMTP service for nearly half a year. It has proven to be really reliable.
PROSWe have maintained a high level of email deliverability, so now we’re sure that our emails reach the recipients.
CONSIn this period, we have not met any drawbacks.
Ogbonnaya
Verified reviewer
Computer Software, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Mailtrap can give a sense of control over the email infrastructure
One of the top advantages of this service is the ability to access email content Post-Dispatch. Not just the simple text but also the intricate details like HTML and RAW data. This feature provides a clear understanding of the emails, which gives me a sense of control and awareness, knowing exactly what has been sent out. Furthermore, the support team is highly responsive, and it makes the whole process even smoother.
CONSCurrently, I do not have any drawbacks to mention. The service fulfills my needs completely and performs according to my expectations.
Karla
Verified reviewer
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
All key metrics in one place
Our recent transition to Mailtrap sending was primarily driven by the need to improve our email infrastructure monitoring. This decision has turned out to be highly beneficial, and we have no regrets.
PROSThe service presents all key metrics in an easily comprehensible manner, thus providing a snapshot of our infrastructure status at any given moment. It has played a significant role in enriching our understanding of our infrastructure operations.
CONSA slight disappointment was that higher-tier plans, including the business plan, did not offera free trial period.