About NeverBounce

NeverBounce is an email verification solution that enables enterprises, startups and non-profit organizations to remove duplicate emails, detect threats and verify email lists. The platform lets professionals utilize various proprietary methods and Simple Mail Transfer Protocol (SMTP) capabilities to validate email servers.

NeverBounce allows businesses to verify emails across lead generation pages, registration forms or other point of entry web pages and synchronize email data across systems. It connects with Zapier to facilitate integration with various applications such as Mailchimp, HubSpot and more. Additionally, administrators can utilize the platform to identify email addresses, networks, bad syntax and various types of domains including top-level, sub...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of NeverBounce

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

May 2019

Brian from Rankshape, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

May 2019

The Highest Quality Results in an Email List Verification Tool I've Seen

If a competitively-priced SaaS product does a job quickly and produces great results, it's a great solution. That's exactly what NeverBounce is for my agency. Their product is so good that they give me virtually no reason to consider looking somewhere else.

Pros

NeverBounce is an extremely fast and thorough email verification/list cleanse tool. I've processed varying data sets (as many as 500,000 emails and as few as 500) at a time and have consistently been surprised by the speed at which NeverBounce can clean them. (For the larger list, it only took a couple of hours to complete. I can't guarantee everyone will get the same results, but I was blown away at how fast it worked through that list.) NeverBounce has also produced quality results for me again and again, which makes the speed factor I mentioned that much more impressive. While it can't completely eliminate your email bounces (no tool can; list hygiene is only one of dozens of factors that contribute to your bounces), NeverBounce will certainly reduce your bounce rates significantly. What I also appreciate is the option to extract whatever list segment you need and identify over 25 advanced data points that were detected in the cleanse. This means you can quickly identify free email hosts, role accounts, data with incorrect syntax, valid DNS/MX records, etc. All super useful stuff. You can slice and dice the data any way you want, basically. Last, NeverBounce provides a super clean, uncomplicated user interface which I appreciate. It's a very intuitive tool that is very easy to pick up and learn, and also easy to teach someone else how to use. It would be very easy to teach an intern or a VA to upload, process, read, and extract data from NeverBounce if needed.

Cons

I wish NeverBounce gave some deeper insight into exactly why an email was pulled/filtered/flagged in the cleansing process. They place emails into general categories (Valid, Accept All (Unverifiable), Unknown, Disposable, and Invalid) which is nice enough, but I wish they provided more granular details at the individual email level. I had a situation once where a client of mine inquired about why a specific email in their list was removed and I wish I had something more specific explanation to point them toward.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

April 2019

Simple tool that gets the job done

We use NeverBounce to ensure that our emails are targeted towards real email addresses and, thus, verify all of our end users' addresses. It is simple, provides clear results, and works fast. We have no complaints at all.

Pros

It's dead easy to use. We use it both via the API to automatically confirm the validity of our end users' email addresses, as well as via the NeverBounce web platform, by uploading .csv files. It's as simple as a drag 'n drop, and keeps records of all the previous jobs so that you can compare them, keep track, etc. The 1,000 free checks via the API per month are a nice perk.

Cons

In general, empirically, we have verified that its checks are indeed valid and reflect the reality of an email address being invalid or non-existent. However, I cannot say whether is it better than other platforms in terms of its verification process or if it provides false positives.

April 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

April 2020

Essential email validator

Very good day-to-day tool to manage email lists and avoid bounces.

Pros

The experience of using the Neverbounce tool is very straightforward. Validating huge email lists is no problem and it can easily be used in daily tasks.

Cons

This tool would really benefit from having integrations with lots of email software - things like CRMs and marketing automation tools.

August 2019

Aditya from Tratoli

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

August 2019

Bounce rate is more than 10%. My email service have blocked me after using this.

Pros

It is quite easy to use and does the work of cleaning the email id.

Cons

Only 45% of the email if I have uploaded is valid. Even after that, there was a bounce rate of 15% which is too much after validation. Never use their services.

June 2018

Thaddaeus from Clifton T Perkins Hospital Center

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

NeverBounce helps you clean your email lists by eliminating "bad" emails.

Pros

This software is internet based so you can clean your lists from wherever you are. This is a pay as you go service, so there is no monthly fee. All of your jobs are in your Dashboard. You can upload your list so NeverBounce can review it for free "Free Analysis" and let you know the estimated email bounce rate. This takes a couple of minutes to complete. For example an 1% estimated bounce rate will say "Congrats! This list may not require cleaning." A 10% estimated bounce rate will say "This list is very dirty and requires cleaning prior to mailing." If you don't want your list cleaned, just do nothing. But if you do, simply click the green "Clean My List" button to the right and choose a payment method (Paypal not included). You can also use credits to pay for cleaning your lists - I think you get credits everytime you pay to get your list cleaned but honestly I don't understand how that works. Cleaning time takes about 5 minutes give or take. After cleaning the emails, you'll get an email to download your cleaned list. You can download different versions of the list - Deliverable (valid), Undeliverable (valid + invalids + disposable + bad syntax) or All Results (valid + invalids + disposable + bad syntax + catchalls + unknowns + duplicates). You can even customize your downloads though I have not yet had to do that.

Cons

I have not tried similar services, so I cannot say whether the price per email is too high. Another con is that when the list is cleaned, you will get an email saying that it is ready to be downloaded by sometimes you cannot download your list. It may take a couple more minutes.