About InformaCast

InformaCast is a web-based emergency notification solution designed to help organizations such as schools, healthcare facilities, manufacturing plants and government agencies broadcast audio and text alerts across mobile or on-premise devices.

InformaCast offers a command center feature which enables administrators to identify emergency scenarios and create custom messages for such situations. Organizations can receive live feeds for incidents such as severe weather or active shooter and perform facility lockdown by sending live or pre-recorded mass notification. The application also allows operators to monitor the effectiveness of notifications, collect confirmation responses, track delivery status and receiver’s activity logs.

InformaCast offe...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of InformaCast

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

November 2018

Randy from Park District Risk Management Agency (PDRMA)

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

InformaCast for safety & security

I have had nothing but great results with InformaCast. Since the days before they were acquired and then spun off again, the employees who are still there are core to the group and their support staff really understand the product and how it integrates into real world situation. This is one of the few products that I am comfortable writing a review for because I know that a year from now, they won't have abandoned their product values, support or any other core components of the software.

Pros

As a long time user of InformaCast products, I love how they have continued to improve on the core products without the need to spin off every improvement into a new sku ($$$$).

Cons

The product setup is much more complex than it used to be, though still much easier than any other enterprise software I have been involved with setting up. Then again, it used to be a basic paging system and now it is full-blown notification at every endpoint (not just a desk phone).

Response from Singlewire Software

Replied January 2019

Glad to hear your organization is seeing great results with InformaCast! We appreciate the feedback on the setup. As you mentioned, inevitably, as the capabilities of the product grow, so do the setup steps. However, we are always looking for ways to make this as easy as possible and will continue to make improvements in the future.

July 2019

Mark from ArcelorMittal Dofasco

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

Great mass notification software with lots of customization

This product has been amazing, the support is great, integration is fantastic and the documentation is so good it is rare to see that level of details in products online - one other note on the documentation is that it is written for real world - it doesnt dive deep into the technology it gives what is needed with real examples.

Pros

The software was easy to setup and integrate with Cisco call manager. There was a ton of videos on their website to perform any task that was needed from setup to configuration. The amount of custom setups that can be done is great and when integrating with other products this one becomes even more powerful.

Cons

There were no real cons to this software - it does what is promised, it is low cost (for the most part) and scales very well.

Reasons for Choosing InformaCast

I do not recall the other product names, but this one was the least cost with the most features with not a lot of overhead.

December 2018

Eric from NSSED

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

December 2018

Good enough for a block party

Good customer support. Which is finally what matters.

Pros

It never malfunctions, at least for what we use it.

Cons

Price is a bit high, although it may be a value for those who use all its features.

Response from Singlewire Software

Replied January 2019

Thank you for leaving a review. We're happy to hear you have had good interactions with our support team and that InformaCast has delivered for your use cases.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

School System Use

Now that we understand that Informacast can do more than ring bells and make announcements, we plan to leverage the capabilities to improve student safety. A safe learning environment is priority one.

Pros

It is very easy to use and integrate with our Cisco phone system. It functions very reliably and the number of bell schedule supported as well as zones for making announcements are more than adequate for us.

Cons

We have it running on a BE6000 along with subscribers for CUC and UCM. I seems to slow things down a bit. I may move the VM to our data center. The interface is intimidating to non-technical staff.

Response from Singlewire Software

Replied January 2019

We're glad to hear InformaCast is working well in your school. We're working on improvements to our UI to make it easier for more people to use. Look for that update later in 2019.

December 2018

Rachel from Bosqueville ISD

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Informacast Perfect for Small Schools

We run our bell schedules and our announcments. We are looking into the other features but this solves our needs for both.

Pros

The ease of use is the most valuable thing to me. As a district that has only 2 staff members in the IT dept, it becomes essential that the program be ease for all to use. The fact that I can also set schedules weeks in advance is a plus also.

Cons

Nothing as far as the program works. My own issue is that after I hit save on a page - I have to hit Done also. (sometimes I forget that)

Response from Singlewire Software

Replied January 2019

Thank you so much for sharing your experience with InformaCast! We're happy to hear it is meeting your needs.