Ease of use, open the software type in your notice select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.

Would really like a bigger text box on the notice that goes out so users do not have to scroll and more characters to work with.

From the beginning speaking with sales they were thorough and very informative with selecting the correct programme of NetSupport that would fit our business needs perfectly, every step has been detailed. Installation was a breeze - the help they provided setting the programme up was remote and so easy. There is a lot of similar programmes out there that just don't work fluidly, this hasn't had one hiccup, any slight issues(which are our own lack of knowledge of the programme) we face the support is second to none with zero waiting time and they have every intention without hesitation to want to help rectify the problem. They are all very friendly with humour to match! i very highly recommend this programme to any business or alike needing something remote. i don't have one negative word to say about the entire service they provide.

nothing at all, the programme & service has been faultless from day one.

the Alerts look nice and give me time to close down things before the systems reboots.. or it works great for just notifying staff of outages etc.

I don't really have any dislikes about this product. so far so good..

Overall we are happy with notify and the quick replying support they provide. Instead of calling around to each department, we can now send a message out when we are going to conduct a fire drill or restart a server. Saves a bunch of time.

The ease of use is what drew us to the notify. When you start up notify you select the options you'd like type your message and select the computers you want to receive it and off it goes. I don't know if they could have made it any simpler. You can sens messages that have audible alerts, messages that can't be skipped or ignored (timer). We also liked that it was multi platform.

Sometimes the updates make things difficult. We have had to use work arounds in the past until the developers pushed out and update to fix them.

Multi Year Support Discounts

We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.

Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.