OpsGenie
About OpsGenie
OpsGenie Pricing
Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. https://www.atlassian.com/software/opsgenie/pricing We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information.
Starting price:
$11.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for OpsGenie
1 - 5 of 134 Reviews
Anshuman
10,001+ employees
Used less than 12 months
OVERALL RATING:
4
Reviewed October 2021
Very useful paging tool
Andy
Verified reviewer
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Happy OpsGenie customer
* Very configurable * Many integrations * Logical structure * Highly available
CONSDifficult to get started, however, the the complexity pays off when trying to customize it.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Easy to use, with great integrations and reporting
We've been really happy since we switched our alerting to OpsGenie. Our old app didn't give us the flexibility we needed to create the complex oncall schedules that we needed for our engineering org.
PROSIt's easy to use, with integrations for all of our monitoring and messaging apps. The reporting around alert activity and agent performance is excellent. The team organization gives us great flexibility in how we set up our oncall and alert schedules.
CONSSome of the scheduling around teams can be counterintuitive. If you're not doing it all of the time, it can take a little hunting around to get the setup you want
Philippe
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed June 2023
Great mobile app, website slow to use
OpsGenie is doing the job globally, especially on the core functionalities. Even though the website would need to be improved - and enriched via critical new features.
PROSThe core functionalities are working well, the notifications are going out. The integration with other tool is quite easy (Slack, other via API).The mobile app is also great and very intuitive.
CONSThe website is slow, and few UI glitches are very annoying if you are a Support manager and use OpsGenie on a daily basis. In my opinion the lack of real-time dashboard of the alerts is a big miss.
Reason for choosing OpsGenie
It was not my decision back then
Bharath
Verified reviewer
Computer Software
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
its a nice a tools which can be configured as per your requirement and needs
stay up to date with the infra issues
PROS--easy to configure or customise notification as per your requirement --The GUI is very simple and self explanatory
CONSwhen we change the mobile frequently then all the previously used mobile pile up in the configurations which causes issue later (I was not able to get the alerts since it was sending the alerts to the old mobile )...I had to delete the old mobiles from the web console to fix the issue
