All DeskTrack Reviews

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User Profile

Shaily

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Overall good

Helps in identifying the productivity of the employees and where they are spending their overall day, helped in increasing the productivity of the company based on8 months of deployment

PROS

Reports give us a good narrative how our people are giving extra efforts to make workplace more productive and where they are lagging. Overall Detailed and transparent report

CONS

So far so good need weekly email reports as well needs to be introduced

Rakesh

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Good tracking software for measuring the productivity of the employees

In work from home, how much time my team was spending on the system was the toughest task because there are several task monitoring software is available but tracking and monitoring were not available to us. Desktrack simply solved this issue.

PROS

Easy to use the administrator portal and it is quite simple for the employees to install. One can easily maintain their privacy by easily logging off the software in case of any private work. Overall as an administrator, it gives you easy hand in simply monitoring the work productivity. In terms of services and value for money, it is quite better than other available tracking software.

CONS

Easy to use as an administrator. User report with time spent on application software in details gives us the simple calculation for increasing productivity.

Manisha

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2021

Feature list feedback

Great. Able to track the employees productivity and blacklisting urls

PROS

Identifying the productivity of the employee, easy implementation.

CONS

Certain features like adding the project time into productive time instead of showing idle time.

Reasons for switching to DeskTrack

Lack of Reports

Thazeem

E-Learning, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Desktrack Provides Ease of Management and give the insight of Employee activity

I have a good experience with this tool and its been using 1 year . Gives the accurate data what we are looking for it

PROS

It is good anlaytical tool to give the employee activity report

CONS

Integartion with old version of software installed already

Yasmin

Import and Export, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

very helpful

Employee know someone is keeping a track hence they started to work with more sincerity which resulted into more productivity.

PROS

very helpful to monitor employee who are working remotely & to monitor the activity of employee by checking their detailed URL report.

CONS

may not give you exact figures of working and idle hours, takes time to sync the data.

Amit

Airlines/Aviation, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Wonderful experience, the software has reduced the manual workload. Great software

PROS

we are happy to share feedback for your software Time Saving and essay to use

CONS

This is to inform you that software taking to much internet

Nupur

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Easy to monitor remote team with DeskTrack

It helps us to track time, attendance, productivity of the employees in this online work from home scenario

PROS

Its easy to use and help us to track the time and productivity of the employees as an HR

CONS

Sometimes it marks some productive applications as non productive

Daleep

Pharmaceuticals, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

nice application

overall experience is good, as i am getting the all my users activity of their system.

PROS

easy to use, easy to maintain, easy to implement

CONS

only admin panel on dashboard, no any user/guest user option, but i hope they will definitely provide in the near future.

Ankit

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Good product at affordable pricing

The overall experience with the Desktrack was excellent. Faced some issues in the starting but then after resolution, it was working perfectly fine.

PROS

Desktrack was easy to use and easy to understand. Managing the application was also convenient. Coordination with support team was a another good experience as they were always ready to help.

CONS

There was nothing which was not liked in the software.

Reason for choosing DeskTrack

According to the requirement, they provided the product at very less cost. At the time of covid, the sales team was very active and support team was available everytime.

Vivek

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Great Software

it gave you complete visibility in terms of who is doing what? even you can track file-level timesheets. it's good software and recommends you to try it once.

PROS

Productivity. I like the way it gives you employees productivity, idle time, etc.

CONS

Expecting an app for iOS and scheduled reports.

Ritesh

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

DeskTrack - For daily use in Enterprise

Awesome!

PROS

It summarizes work done by employee every day

CONS

It tells a lot more details and helps go deeper.

Reason for choosing DeskTrack

Desktrack is simple to use, easy to configure

PremKumar

Information Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Good Software

PROS

Good software for employees monitoring and payrool featues

CONS

Good Dashboard and features. Lot of features there

Anil

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

DeskTrack Assists with time management

The biggest benefit has been the ability to clearly know my time by project.

PROS

The SW has features that allow me to see where I am spending time. I helps from a billing perspective by allowing me to track the hours by contract.

CONS

I didn't find any issues setting p or using the SW.

Vendor Response

Thanks for posting the reviews!

Replied June 2019

Pradeep

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Vermmillion

PROS

very good software these are dropbox features

CONS

TNT tagger is very good and also svc is good

Vivekanand

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Easy tracking tool

PROS

Easy to use, I like desktop screen capturing, support is good, very accurate Overall good system monitoring tool.

CONS

there is a chance of improvement in the Dashboard, reporting format, in auto-generated reports, we can add more details.

Vagisha

Research, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Awesome!

PROS

Works Smoothly without any interruptions, convenient and easy monitoring, visualizations and reports for quick overview

CONS

None. The software met our requirements perfectly

Anshuman

Legal Services, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

TT consultants

Overall exp is good.

PROS

Genuine price User friendly interface Great customer support

CONS

Software still needs some points to close. There few things pendant Ng to be cover in order to get the exact data.

Rohan

Luxury Goods & Jewelry, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE