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ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Addit...Read more about ActivTrak

Teramind

Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM monitors user activities on applications, websites, file systems, network, email, social media and more. Behavio...Read more about Teramind

Insightful

Trusted by over 1000 global brands, Workpuls enables organizations to analyze and optimize employee performance, productivity, and efficiency via deep behavioral data insights and enterprise-level workforce analytics. With Wo...Read more about Insightful

ControTask

ControTask is more than just a software; it's a partner in enhancing your team's productivity and efficiency. Designed for ease of use, it's perfect for those who may not be tech experts but still want the powerful benefits of mod...Read more about ControTask

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Ekran System

Protect your assets with our insider risk management platform. Don't let human behavior put your data at risk! Ekran System is a comprehensive insider risk management platform with a rich functionality set. It is designed to moni...Read more about Ekran System

BrowseReporter

BrowseReporter is an employee monitoring solution that provides businesses with tools to track and monitor employees’ productivity, application use, and web browsing habits. BrowseReporter allows organizations to remotely track s...Read more about BrowseReporter

WebHR

WebHR is a cloud-based human resource management solution that helps organizations manage their employees' employment lifecycle, from the time they were hired to retirement. The solution merges functionalities provided by human re...Read more about WebHR

Kickidler

Kickidler is an employee monitoring and user activity tracking solution for businesses of all sizes. This solution allows managers to monitor employee devices, increase data security measures, and track productivity. This platform...Read more about Kickidler

teamdeck

>>Teamdeck is the resource management and project planning software Key features: + employee scheduling + + skills-based tasks assigning + time tracking + timesheets + + workload + performance management + + project planning...Read more about teamdeck

Qustodio

Designed for parents and guardians, Qustodio is a cloud-based parental control tool that helps filter content, monitor browsing history, set time limits, and more for kids. The software allows users to spot their kids on maps, rec...Read more about Qustodio

4.7 (3 reviews)

Desklog

Desklog time tracking software tracks employees’ work hours and tasks. It offers comprehensive insights into team performance, task progress, and task time allocation. Featuring Automated Time Tracking, Project Tracking, Project...Read more about Desklog

AeroAdmin

Aeroadmin is an on-premise remote support platform. This solution allows businesses to provide remote support for IT tasks as well as monitor employee activity. Aeroadmin’s contact book feature allows users to store remote compute...Read more about AeroAdmin

Hubstaff

Whether businesses are starting up a new team or looking for a better way to manage employees, Hubstaff has everything required to run teams confidently. With the innovative and robust time tracking and task management solution, e...Read more about Hubstaff

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InterGuard

InterGuard is an employee monitoring solution that helps businesses track activities across emails, social media and web browsing platforms. It allows users to automatically take screenshots when predefined keywords are typed or v...Read more about InterGuard

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SoftActivity Monitor

SoftActivity Monitor is a cloud-based employee monitoring solution that helps businesses track staff activities to protect enterprise systems from internal threats. Key features include internet usage monitoring, screen activity r...Read more about SoftActivity Monitor

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TheOneSpy

TheOneSpy is a remote monitoring solution that helps both businesses and parents monitor activities performed by employees and kids on devices. Users can track the live location of target devices and access call logs to retrieve t...Read more about TheOneSpy

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Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time D...Read more about Time Doctor

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Toggl Track

Toggl Track is a cloud-based time tracking solution for teams of 1 to 1000. Getting started is as easy as clicking the start button on the timer. Users can track work tasks to evaluate their productivity or calculate the profitabi...Read more about Toggl Track

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WebWork Time Tracker

WebWork Time Tracker is a time tracking, productivity monitoring, and remote work management platform. It is widely used by all types of teams, from remote to office based teams and freelance professionals. The tool is available ...Read more about WebWork Time Tracker

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DeskTrack

DeskTrack is an automated time tracking tool that records desktop activity by keeping track of applications opened, URLs browsed, and files. The DeskTrack platform helps identify work completed versus distractions, helping teams s...Read more about DeskTrack

Buyers Guide

Last Updated: March 16, 2023

There are several reasons why an organization should think about monitoring the online activities of its employees. Most important of those is the need to shield business data against vulnerabilities due to negligent data handling practices.

Research shows that 99% of employees admit to following potentially risky practices such as sending work documents to their private emails or storing business account credentials. These actions weaken data protection policies and increase the likelihood of data breaches.

Additionally, an organization can look at employee monitoring for operational requirements such as tracking employee productivity and the time spent on tasks or projects.

But monitoring employee activities without relevant technology is virtually impossible. It can only be done effectively if you use employee monitoring software.

This buyers guide discusses the basics of this category of tools and informs on things to keep in mind when exploring the market for options.

Here’s what we’ll cover:

What is employee monitoring software?

Employee monitoring software is a tool that helps businesses track employee activity on computers or mobile devices.

The tool offers surveillance functionalities such as keystroke logging (tracking keyboard activity), location tracking, monitoring internet usage, tracking email and social media activity, and wiretapping.

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Employee monitoring dashboard in SoftActivity Monitor (Source)

Common features of employee monitoring software

In this section, we’ll look at some common features of employee monitoring software. These features will help you understand the basic capabilities a solution must offer for effective employee monitoring.

Activity monitoring

Track real-time activities of employees on multiple devices. This includes tracking their emails, keystrokes, web browsing, idle time, browsing history, etc.

Screen activity monitoring

Maintain video records and take screenshots of employees’ device screens for future reference.

Time tracking

Track the time employees spend on specific tasks, applications, and projects.

Productivity analysis

Turn data obtained on employee and team productivity into visual and interactive reports/graphs.

Screen recording

Record on-screen activity while sharing the screen. This helps audit activity and maintain screen recordings for future reference.

Alerts and notifications

Receive in-app and email notifications when employees indulge in prohibited tasks or access specific applications/web pages.

What type of buyer are you?

There are two major types of buyers of employee monitoring software. They differ based on the requirements and primary concerns.

  • Buyers looking for specialized tools: The need for surveillance varies with the business. While one business may wish to monitor outgoing emails, another could be interested in tracking productive hours. Buyers looking for specific surveillance requirements may opt for specialized tools such as email monitoring tools and data loss prevention tools.

  • Buyers looking for all-in-one tools: Buyers that want comprehensive surveillance of employee activities could go for all-in-one monitoring tools. These tools help track a host of activities ranging from web browsing, outgoing emails, and keyboard logging.

Benefits of employee monitoring software

The following benefits enlist the business functions that are positively impacted by the tool:

  • Gain greater oversight: The tool helps managers and decision-makers gain greater visibility into employee behavior, productivity, and areas of potential risk. This information can be useful in taking important decisions such as how to allocate tasks among employees and which vulnerable areas need additional data protection measures.

  • Encourage appropriate behavior: The tool helps managers monitor if employees are accessing websites deemed inappropriate by the business, such as social media or eCommerce sites. Using the tool, managers can also monitor if employees are indulging in unethical behavior such as sharing sensitive business data externally or mishandling business account credentials.

  • Improve productivity tracking: While managers may struggle to track when employees start on a task or how much time they actually spend on it, employees may struggle to pinpoint why certain tasks took more time to complete. In such scenarios, employee monitoring tools can help track actual productivity rates and the areas of productivity drain.

Key considerations for selecting employee monitoring software

As the last step to selecting a tool, keep a few additional factors in mind. These will help select a tool that is best suited to your business goals:

  • Data privacy: Check with the legal team about the data privacy obligations and limitations of employee surveillance. Accordingly, you may need to comply with laws such as the GDPR and HIPAA. Ignoring the legal aspect of employee privacy or mishandling employee data could have adverse consequences for the business.

  • Need analysis: Before shortlisting tools, conduct a need analysis to identify pain points that the intended software needs to resolve. This will help you determine the key features you should look for.

  • Product demo: It helps to take product demos before making a purchase. Demos can provide deeper insights into the product’s interface and how its functionalities play out in the real world. They are also a great opportunity to test the tool and clarify queries with the vendor.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.