About DeskTime

Desktime is a time tracking solution that helps businesses of various sizes maximize team productivity and project management. The Desktime dashboard allows managers to monitor daily activities as well as sick leave, scheduled vacation, and overtime. Additionally, managers can track employee access to specific apps, websites, and time spent offline.

With Desktime's project management features, including automated screenshots and activity trackers, managers can confirm projects are being prioritized and tasks are being completed at the appropriate pace. Additional features include cost calculation reports and detailed project billing for customers. Desktime integrates with Asana, Jira, Zapier, Outlook Calendar, Google Calendar, plus more.

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Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

223 Reviews of DeskTime

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(132)

132

4 stars

(86)

86

3 stars

(16)

16

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 223 results

August 2021

User Profile Picture

Elena from Self-employed

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Couldn't live without it

I think I'm one of the early adopters and I've seen it evolve over the years. I always liked how they added new features and constantly improved the product. It's very easy to use, intuitive, and it gives me everything I need from a time tracking app.

Pros

Love the fact that it captures everything I do on the computer. Even if I forget to track work on a certain project, I can always retrace my steps and assign the minutes/hours manually. The productive/unproductive categorization is very beneficial to have a bird's-eye view of my activity. I've used it in parallel with Toggl for a long time and Desktime was superior on so many levels.

Cons

I haven't yet found things I don't like about it.

July 2021

Surinder from M+V Sales and Marketing Pvt. Ltd.

Company Size: 51-200 employees

Industry: Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Amazing, Best Software !

So we are able to get the detailed report of each employee and monitor and measure their performance and productivity.

Pros

So, it’s been almost two years having “Desktime” monitoring/tracking us, and we found it is very impressive and easy solution. The kind of reports and support they provides; we don’t think any contenders would be offering in this arena currently. We are just planning to offer this product with our all international clients as well. Thanks "Desktime"

Cons

So, We received a concern from the users that sometimes its get unresponsive and than need to restart the software.

Reasons for Switching to DeskTime

There were many issues and wasn't simple as Desktime

August 2021

Zaw Thura from Me

Company Size: 1 employee

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

A very great tool

Pros

I've been using DeskTime since I was in university more than 4 years ago. It's been such a great help seeing where my computer time is going to. It allows me to gain perspective and set priorities for my own personal goals. Knowing the amount of procrastination or time wasters I partake in helps me make better decisions with my life.

Cons

Certain features had been limited at the start, such as being able to categorize activities quickly, but the DeskTime team seems to be still supporting the software and improvements.

Reasons for Choosing DeskTime

DeskTime's support team has been very helpful. The user interface is nice, and it works as intended. The pricing also works for me as an individual user.

July 2021

Florin from WEBTRADE MARKETING SRL

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2021

Need's more improvmenet

Pros

Easy to use Easy to understand Friendly interface

Cons

The administrator should not pay for the account The design of the platform is old, need to be upgrade to the design trends Not so many features Print screen of the employees needs to have better quality, if the space is the problem, it should have a feature to connect a Cloud storage account in order to pay separately for how much print screen quality do you need. It should me more flexible. Ex. Print screen time should not be only 3-5 min. It my choice not a product manager choice what is important for my business or not. Alerts for employees that they have overdue the brake time and many others.

Reasons for Choosing DeskTime

Fast decision in this case, I didn't had time to check others. If someone else will show me a software which comes with features and usability flow that are coming to my needs expectation I will switch asap. If I am coming with to many features that this software hasn't, it a problem that is not where it should be.

Response from Draugiem Group

Replied August 2021

Hi Florin! Thank you for the honest feedback. We are continuously working on improving our product and will take your review into consideration. The DeskTime team

January 2017

Taras from CSIA

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2017

It looks more complicated than year ago.

I am using DeskTime for personal use (motivate myself to work hard and more careful ). I did the pause for using your tool and after the pause in 1 year, I feel more difficult with DeskTime. I had the issue with assigning some tool to the certain activity. I am not sure but I have to fill that same tool could be in productive and unproductive depend on time. For example, I spend some time for studying on work PC after work hours. During the work hour, my learning tool is unproductive but after this is productive. I don't see a possibility to switch.

Response from Draugiem Group

Replied August 2019

Hello, Taras! Thank you for your review. Over these years DeskTime has improved its features quite a lot, working on making the app more intuitive to use. While we can not offer to change productivity of apps in regards to time, you can always use the 'Private time' option to use your computer for non-work related activities - DeskTime will not track any time while this option is enabled.