All Remote Reviews
1-25 of 43 Reviews
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Sekhar
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Easy Remote Work
Excellent
PROSA wonderful platform for employees working Remotely
CONSI have not yet fully experienced the support of HR to understands benefits in details that are offered to employee
Peter
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2022
Great Service
[SENSITIVE CONTENT]service in assisting and onboarding.
CONSall good I like the service as a whole !
Reason for choosing Remote
better introduction from [SENSITIVE CONTENT]
Anonymous
10,000+ employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2024
A good tool to manage your offshore projects
1. Easy to install 2. Good Interface(UI) 3. Slim navigation pan that helps you to customize your dashboard 4. Low bandwidth seeker
CONS1. Restricted to desktop majorly 2. Live tracking faces issue frequently 3. Doesn't support all invoice formats
Deborah
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Praise for Customer Support
This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.
CONSIn this case I am not commenting on the Software therefore N/A
Jennifer
Medical Devices, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A go-to EOR system
I've had a very positive experience with Remote so far, and am looking forward to more work with them. I would recommend Remote to any HR individual considering to expand their buisness to other countries in which they do not have subsidiaries.
PROSMy most favoraite thing about Remote is the customer service. Other systems also provide employee payroll options but they do not have a superb customer service as Remote. Starting from designated Customer Success Manager to Use Happiness Team, they are always ready to help, and VERY responsive. Prior to Remote, they would take anywhere from 24-48 hours for a simple response, but Remote team will respond within 12-24 hour block.
CONSOne thing I recently discovered is that their time-off tracking does not include childcare leave days. An employee has inquired about it only showing time-off days, but not government required childcare days.
Reasons for switching to Remote
They were extremely unfriendly and slow to respond. They also collected deposits which they did not give back for 6 months even after an employee offboarded.
Katarzyna
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great platform for hiring talents across the world
Our overall experience with Remote is great. Customer service especially stands out: it's very responsive and always finds the right solution. We cannot imagine hiring process without Remote.
PROSRemote is a prefect platform for hiring people from across the world. The ease of implementation, super intuitive admin panel and truly amazing customer service - those advantages has made it impossible for us to imagine working without Remote. Remote team will take care of every step of the onboarding and offboarding of the employee, ensuring that we are up to date with the process. The payroll administration is very helpful as well. What is also important, with Remote we don't have to worry about regulatory compliance - we are sure at all times that everything is done in accordance with the regulations of the given country.
CONSThe pricing is a bit high, but taking into consideration the quality of service, it is acceptable.
Katie
Industrial Automation, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Remote is fundamental to Phaidra
Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.
PROSRemote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.
CONSIt would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!
Reason for choosing Remote
We chose remote because of the ease with which we can hire new talent and the ability to scale our team globally. Most importantly, Remote supports our local talent with a solution that we ourselves would want to use if we were hired through an EOR. Remote takes care of our people in other countries, and this is absolutely a requirement for building a healthy company culture.
Ryan
Verified reviewer
Banking, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Good for Startups!
Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.
CONSThe fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
The most convenient way to get employment benefits anywhere in the world
The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems
CONSNone whatsoever. Cannot think of anything wrong with Remote's employment portal.
Dylan
Verified reviewer
Computer Software, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2023
The only way a startup can manage a global workforce
Remote has been a wonderful tool for us, without which we wouldn't have been able to hire some of our most talented employees from countries we don't have a legal base in.
PROSRemote allowed us to reach talent in countries that we otherwise couldn't employ in. We could safely employ across Europe without fear of local nuances in employment and tax law.
CONSThe price per Remote employee can be expensive for smaller teams. If you're only hiring one or two employees, the price represents a significant percentage of the outgoing salaries.
Anna
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great platform with amazing customer service!
I think what makes Remote special is a customer service. The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc. I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!
CONSThe deadline to pay invoices - 1 week is very short to proceed all the documents internally.
Angie
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Un servicio esplendido.
Cuenta con una gran variedad de herramientas, para cualquier area es un aplicativo muy completo.
CONSNo lo niego es un poco costoso pero vale la pena adquirirlo.
Estefania
Consumer Electronics, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great support and feedback
It´s been a great experience so far, any time I raise a request for support, I get the necessary help within the desired timelines, [sensitive content hidden] has helped me in a very professional and proactive way.
CONSI cannot mention any bad point so far in the experience I am having working with Remote.
Claudia
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Superior IP protection and customer experience
Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.
PROSThe determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.
CONSI would like for them to introduce a 24/7 chat feature but they said they're working on it.
Reason for choosing Remote
Better IP protection, they own all of their legal entities and the experience was less fragmented. Also better value for money and made employees feel taken care of.
Anna
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Hiring talent across the world made easy
It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.
CONSBecause onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.
Valentin
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Easy to use, constantly improving
I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country.
PROS- easy to use- good support- frequently improving
CONSI don't have any particular remarks so far
Marie
Mental Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great experience
Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning. I love the simulator.
CONSI wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.
Bastian
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good service, great idea
It's great that you can work for companies abroad without setting up a cumbersome subsidiary!
CONSThere are no negative aspects! Everything went positively
Jan-Pieter
Information Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Excellent service
Extremely positive, we will use Remote for any non-local hire guaranteed and am a big fan.
PROS- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice. - Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service
CONS- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.
Caitiona
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Great platform & Service
Service and support throughout sale, implementation and onboarding was patient and efficient. Our AE [SENSITIVE CONTENT] was knowledgeable and thorough throughout and continues to provide excellent service.
PROSEasy to use. Clean process for onboarding.
CONSThe layout is not very intuitive initially however it is overcome.
Reason for choosing Remote
Remote was most cost efficient and allowed more geographical locations to us.
Reasons for switching to Remote
GP was expensive and required a sizeable deposit
Bernardo
Computer Software, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
The best tool for managing my invoices and getting paid
If it weren't for Remote, it would be impossible for me to have a remote job and get paid effectively. They are the most wonderful tool I've ever used for managing my invoices and getting paid.
PROSIs really easy to set up and use, and the process of getting paid is really quick. Their support team is also great, I'm in a country that is really hard to make business with, and Florian Prokosch had a personal meeting with me to help me sort out all the issues I was having.
CONSThe process for me was a little harder than usual because I live in a country that is really hard to make business with. You can't use Box offices as a billing address, and that was also a little hard to solve, but their support team helped me with all of that.
Anonymous
11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2022
I thought it was bad until we've switched to a competitor
- Overall the UI is really intuitive and easy to navigate - very straightforward onboarding - lots of good resources to assist with info on each country and their own regulations - easy way to submit expenses and a clear dashboard of where things are at.
CONS-they are a victim of their own success support takes ages to get back to you. -original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical) -not really geared for contractors but more for remote employees
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Best service for managing remote employees and payroll with tax compliances
Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively.
PROSThis software is very easy to use and access it.
CONSThere's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.
Vishesh
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Remote makes being remote fun
The ease of use and the UI is amazing. Really enjoyed using it.
CONSOn the most part a great product. not anything that i didn’t like.
Kerry
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A great EoR
My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!
PROSThis software is easy to use, intuitive and the dashboard allows easy access to all services
CONSThere is nothing I don't like about Remote.