Stock control is the most impactful and helpful.

Automation seems to work well, and plays nice with BigCommerce.

We have used Brightpearl for nearly four years now. It was probably more than we needed initially but we decided it was worth the investment to carry us through early business growth.

Brightpearl is expecially weak in several essential areas: onboarding/training, user interface, purchasing automation.

Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.

Good experience with BP software. Great customer service and support.

We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.

Immensely frustrating when  the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.

It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.

I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets.

Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start looking elsewhere and abandon the tremendous investment we had made in Brightpearl.

The help guides and YouTube videos are great and the set-up is very user friendly. Compared to the alternatives on the market, I can't recommend this highly enough.

The team have always been helpful and friendly and have felt like we had a partner in software as opposed to some large faceless organisation.

We have used it for several years and on the whole it is a very good system.

We thank goodness eventually found Brightpearl - it has quite simply transformed things for us. I don't know how we ran a business like ours before BP.

It gives us the ability to have a total overview of all our shipping activities and makes it easy for us to manage a lot of data.

Bright Pearl gives us an easy way to handle our daily shipments as it is easy for us to collaborate across our different departments and integrate with all of our softwares.

We have now been using Brightpearl for several years. It is very user friendly with significant functionality which has improved our reporting function so necessary in a small business.

It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.

Excellent integrated software with solid support.

BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have.

Brightpearl is a fantastic all in one ERP system.

That its easy to use and customer service is amazing.

So far it gets the job done. I feel pretty neutral about it, but if I’m being brutally honest I miss Appfiles terribly.

The ruble nuances were trial & error. I found the tutorials somewhat confusing, but that could just be me and my need to get through it quickly.

I love how Brokermint integrates easily with other software like Chime Solutions. It is extremely easy to use.

It has been a pleasure to use Brokermint. The ease and usefulness is amazing.

Overall we have had a great experience. The support is great and the team is friendly and helpful.

I love this software because it is easy to use and really great for tracking. I love that it has a pipeline feature and it is very user friendly.

I believe Brokermint is useful and efficient for the price. I would recommend to single agents and teams over brokerages.

The live support if you are having any issues. Very easy to streamline any existing data you have.

The timelines in the software for real estate deals is a little annoying.

Online videos are also very good for many questions. On top of that Brokermint is very cost competitive with many competitors and much less expensive with a lot.

We're had a good experience overall. When we don't have a good experience, the support staff is easy to reach to rectify the problem.

Most liked was you will have all the details pertaining to broker leads in one place and the same ease the work and save the time.

This program is so easy to use, and keeps all my transactions in one place. The reminders are amazing, and keep me up to date on what is due and when.

The help received with the onboarding and setup process as well as integrations was great.

Great organization tool, sleek design, user friendly, completely paperless, easy to pull reports, integrates with MLS and Google.

I dislike the way you create a new transaction and it's too easy to make errors but errors require the broker to address and fix them.

Been good, have had good customer service when needed, was pretty easy to set up and the ease of the daily use is great.

Overall Brokermint is the best product for our business needs. Would still love more features but they do continue to improve their product.

But it didn't take me long to see what an asset it was to my ability to prep documents, edit documents and send documents to clients in a way that impressed them.

Primarily, I experienced a very frustrating learning curve.

Inability to drag and drop files across different functions the entire program, onboarding portal has no drag and drop feature.

This software is very user friendly and it is very affordable. It's the perfect match for our 3 office company.

The ease of use is incredible. I love the simplicity of the back office interfacing.

So far our experience is positive especially with Lauryn. She has been a great help and has been vigilant in getting our on-boarding completed.

Easy to use and the customer service support is wonderful. Good value for money and overall quality is pretty good.

If you call a one sided platform, complete, then you have never used their competition. Contact to hold you hostage when they cannot deliver a fully functional program is completely ridiculous.

Best Features for the Price, Great Customer Service.

It does a lot on its own, it is intuitive, love the side viewing of documents, love that it tells you how many pages are in a doc.

It is easy and can be used from anywhere there is internet access. It's great for agents and great for compliance.

US Dollar

We recommend Brightpearl for wireless phone merchants evaluating POS software systems. Inventory management, customer database and purchase history, retail accounting and e-commerce is integrated into this Web-based solution.

ShortDescription

Brightpearl is a complete Retail Operating System for brands, retailers and wholesalers, that’s designed to scale with fast-growing e-commerce brands. Our platform offers flexibility to respond to rapid changes in demand with Plug & Play integrations, intuitive inventory planning and saves you hundreds of hours a year with powerful automation. Brightpearl takes care of everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more.


An in-house team is available for installation as well as tech support and ongoing business consultancy.


Brightpearl is designed for use by merchants - not IT staff. Every new feature is relevant to retail, so you know that everything is retail-focused.


Retail merchants need a platform that can handle seasonal volume. Brightpearl provides orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.



LongDescription

Real-Time Analytics

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Special Order Management

Cycle Count

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Access Controls/Permissions

Data Synchronization

Templates

General Ledger

Real-Time Monitoring

Bank Reconciliation

Financial Analysis

Supply Chain Management

Retail Inventory Management

Financial Management

Marketplace Integration

Product Configurator

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Transaction History

Project Management

Rules-Based Workflow

Real Time Synchronization

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Gift Card Management

Customizable Fields

Collaboration Tools

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Template Management

Warehouse Management

Item Management

Data Import/Export

Offline Access

Inventory Optimization

Accounting

Process Modeling & Designing

Distribution Management

Multi-Location

Integrated Business Operations

Audit Trail

Configurable Workflow

Bills of Material

For Retail

Multi-Currency

Email Marketing

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real-Time Data

Performance Metrics

Data Security

Channel Management

Inventory Auditing

Mobile Commerce

Recurring Orders

Labeling

Sales Tax Management

3PL Management

Shipping Labels

Workflow Management

Real-Time Updates

Activity Dashboard

Multi-Store

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Invoice Creation

Vendor Managed Inventory

Returns Management

Customizable Templates

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Brightpearl

In Person

Live Online

Webinars

Documentation

Videos

Cloud-based residential real estate brokerage solution including robust real estate accounting, commission automation, transaction management, and more. 

Simplify and automate your office to move at the speed of the market. No more manual commission calculations, repetitive data entry, or spreadsheets. Save time and reduce costly errors. 

Use some or all of Brokermint's modules to accelerate your back office. 

Integrations include CRMs, MLS, QuickBooks, and Realogy Dash.

Access from anywhere with browser or Brokermint app.



Agency Commission

User Management

Tiered Commissions

Property Management

Document Storage

Activity Tracking

Contract/License Management

Electronic Signature

Single Sign On

Listing Management

Approval Process Control

Projections

Pipeline Management

Calendar Management

Integrations Management

Sliding Scale Commissions

Email Templates

Contact Management

Transaction Management

Compliance Management

Agent Management

Split Commissions

Real-Time Notifications

Forms Management

Flat Commissions

Commission Rules/Conditions

File Sharing

Pricing is based on number of seats (typically number of agents + office staff) and which plan is utilized. Accounting comes with the Enterprise plan.

Brightpearl vs Brokermint

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Pricing

Product Demo & Screenshots

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