About Dolibarr


Dolibarr ERP & CRM is a cloud-based, open-source enterprise resource planning (ERP) solution. It is suitable for small and midsize enterprises, nonprofit organizations and freelancers. Primary features include sales management, human resource management, product and stock management, financial management, billing, marketing management and reporting.

Other features include payments management, donation management, shipping management, order management, contract management, proposals/quotes management, expense management, e-commerce and more.

Dolibarr includes a REST API that allows users to integrate with third-party applications. Some of these include Paypal, Stripe, Paybox, Google Maps, Google Contacts, Google Calendar, Magento, WooCommerce and more.

It is compatible with Windows, Linux and Mac operating systems. Users can install Dolibarr in two options: as a standalone application or an online version hosted on shared network or a virtual machine.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of Dolibarr

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

4 stars

(4)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 24 reviews

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September 2017

John from Grupo Newsan

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

Excellent choice for Small & Medium Businesses

Pros

This cloud Open Source CRM & ERP Sofware is an excellent choice for SMB Businesses. I have been working with Dolibarr for more than 3 years now. It has improved enormously since I started using it, and it keeps growing every release, displaying beautiful new functionalities.

It has a large global community, and therefore there is plenty experience to share among users and partners.

Cons

It still has some features to develop, like Planning and Forecasting, and some details related such as recurrent events in the Calendar, which are not covered yet, but I understand that these are considered in the product roadmap as new enhancements.

May 2017

Bérengère from ATM Consulting

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2017

I'm working for a Dolibarr software specialist. We use Dolibarr every day for our business.

Pros

We chose to become a Dolibarr specialist because it's an open source software, wich allows our customers to have a personalize solution.
Dolibarr is an adaptable and scalable software that can meet the needs of many activities.
With Dolibarr you have the choice:
- Free download of the software and do the installation yourself
- Personalize your Dolibarr with differents modules available on Dolistore (the marketplace of Dolibarr)
- Contact an expert who will help you with your installation, an evolution, a training, an assistance.
The Dolibarr community is very active and allows the software to evolve very quickly.

Cons

The standard of the software doesn't do everything, but for me it's better , because we can personnalize our Dolibarr with the really necessary features.

September 2018

SK from Gen-Ct Support

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2018

Software developers' delight

Pros

If you have a web hosting, you can install this software through your web hosting account and then access the same anywhere on the cloud. You can also choose the option to download this software on your PC (Windows, Ubuntu, Fedora-Redhat-Mandriva). Liked the modular approach that helps select run only the modules one need. Being a free, open source software, it is software developers' delight. For instance, right now, GST is a hot market in India. Why not come out with your own GST module! There is Dolistore where software developers can market their developed module.

Cons

Although basic ERP needs of small and medium enterprises are well met, if you immediately want a feature-rich software that helps comply with the existing federal setup of your region, it will need customization which may require adding/tweaking codes. For instance in India as part of the mandatory GST compliance, one needs a specific GST module which is not present with the shipped version.

May 2017

César from La Clinique du CtP

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

May 2017

Established since three years, I was looking for an easy and complete software to manage my company

My company is managed with Dolibarr and I am very happy to use it for this purpose since the creation of my company.

Pros

Easy to use, no very hard installation needed, backup and restore very easy, complete solution for ERP/CRM, in constant evolution. When you know nothing in these kind of software, you learn very quickly to use Dolibarr without help. Very intuitive, light and performing. I have tried other commercial solutions but I stayed with Dolibarr

Cons

You have to learn the use of Dolibarr on your own because there is no customer support (but the forum can help you whenever you have some issue).

November 2017

Theo from Macrorom ICT-services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2017

Use the software for 14 years now because of it's stability. That's why we advise it to our clients

Pros

Userfriendly program with a lot of options which you can activate just when you need them. Specific business needs can be realised by customize the modules without any programming skills. A very flexible program with a lot of potential for the future.

Cons

Graphic interface style is outdated. Improvement of the UI in next release would be nice.
The calendar lacks the option for recurring appointments.
Because there is no customer support, we decided to make our own manuals & organize user-sessions to support our clients with the Dolibarr product.

March 2017

Laurent from NLTechno

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2017

An easy to use solution with a complete ecosystem

I choosed to use and provide to my customers Dolibarr ERP CRM because it is an easy to use solution that can fits all companies profiles. This is a powerfull business suite with thousand of applications (billing, orders, stock, agenda, emailing, purchase orders, projects, expense reports, ...). There is also a very active ecosystem of other companies, addons to complete the solution. Then, it is eas for a developer company to enhance the application to provide new features with specific development.

Pros

Easy to use
A lot of feature

Cons

No direct customer support. Need to have a contract with a partner

May 2017

Arie from ADYTEK

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2017

Using it since august 2003 (14y!) easy to use

Pros

Dolibarr is easy to use, evolves regularly thanks to a generous team of developers. I use it almost every day. It is not limited in the number of users who have the right to connect. Dolibarr can be installed on a hosted or dedicated server, on the internet or locally. It suits me perfectly. The fact that it is a whole web solution, allows to be cross-platform.

May 2017

Olivier from APLOSE

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

May 2017

Dolibarr user since 2011. Now i manage my training center with two agencies with ease... No doubt...

Pros

Simple to : install, configure, use, and update... As computer scientist, i also like th ease to move dolibarr across servers and so on.

Cons

not able to hide field by configuration. Can be very easy by générating css to hide some field having a checkbox field list to show or hide a field. But for that : fields must have an id in html... And it's not the case.

May 2017

Ivan from IT Engineering Ltd.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

May 2017

Easy ,rich functionality ,easy to customize, fast working speed ,good design

Its good product reliable stable fast php based huge plus, and its easy to use and setup

Pros

Fast speed ,easy to use ,rich functionality ,easy to customize ,fits many businesses workflows ,easy to translate

Cons

Support ,if i post something on forum no reaction at all. Only french forum is active i think but not many people knows French ,customization of pdf documents is hard

February 2018

Laurent from NLTechno

Company Size: 1 employee

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

February 2018

Integrator and developer since 2003

Pros

The main feature of Dolibarr ERP CRM is its ease of use. It is easy to install, easy to use and easy to develop.

Cons

Some modules/features are still missing, like a production module (planned for end of 2018), and reporting tools are missing

May 2017

Alain from TIXALIS

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

Many companies are using Dolibarr in an international environment with efficiency and success.

Pros

1. the customization facilities
2. the reactive and efficient community of users AND of the development team.

Cons

The update process is a too long process with many files to transfer.
A version with a financial accounting module will be great.

May 2017

Claudio from Diciannove Soc. Coop

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

I daily works on Dolibarr and I think that is perfect to manage my web-agency.

Pros

It's simple to use and to learn. Its structure based on modular approch lets to active only necessary features.

Cons

Graphic interface. Template style is old. I think that would be very important to improve graphics interface in next release .

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

December 2018

Amazing for a free ERP system

Steep learning curve, but amazed at the breadth of the product and the configurability of it. Architects have clearly been refining Dolibarr for many years, and the product works as advertised and is very stable. Hard to understand why this software is not more popular in Western countries. Key attractive point for us was the multilingual capability (including support of 2-byte languages like Chinese and Japanese), and the open source nature.

Pros

* Free to use (open source)
* Multilingual
* Full-featured
* Open source, so we can build own modules
* Frequently updated
* Widely used in low-cost countries, providing a source of expertise
* Cloud app

Cons

* French developed, so almost no info in English, other than a not-very-helpful wiki
* Zero 3rd party documentation explaining how to set it up - if you are not used to ERP and Accounting systems, getting started is hard
* Takes time to find people who know the product in depth
* Need some technical expertise to host

May 2017

Nikos from Technicks SysAid

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0