Dynamics 365
Dynamics 365
About Dynamics 365
Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word.
The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.
Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers ...
Awards and Recognition
FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Dynamics 365 Pricing
Customer Insights: From $1500 Per tenant/month Customer Voice: From $200 per tenant/month Sales Professional: $65 per user/month Sales Enterprise: $95 per user/month Sales Premium: $135 per user/month Microsoft Relationship Sales: $162 per user/month Please contact Microsoft for further pricing details.
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended ERP Software
Showing 1 - 5 of 4,637 reviews
Bernard
Company size: 11 - 50 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Excellent CRM solution for unique uses
Florwin
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
FUNCTIONALITY
5
December 2022
D365 Crm
Pros
I have been using this product for real estate projects and this is highly recommended especially on tracking sales and house units.
Cons
There is none. I can say that this software is good.
Annie
Company size: 51-200 employees
Industry: Telecommunications
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
February 2023
Positive Dynamics 365 Experience
Overall, I had a positive experience with Dynamics 365. The platform is powerful and effective, and it integrates with other Microsoft products to make collaboration and data access much easier. However, the cost and complexity of setup can be a barrier for many businesses.
Pros
Dynamics 365 is an incredibly powerful platform for businesses to manage their operations and customer service. It provides a comprehensive suite of tools to help manage workflows, customer relationships, and more. The integration with other Microsoft products is seamless, making it easy to access data and collaborate with colleagues.
Cons
While Dynamics 365 is a great tool, it can be challenging to learn and understand. The complexity of setup and customization can be daunting for new users, and the cost of the platform can be prohibitively expensive.
Reasons for switching to Dynamics 365
Dynamics 365 offers a comprehensive suite of tools for businesses to manage their operations and customer service. It is an incredibly powerful platform that is easy to integrate with other Microsoft products. Additionally, Dynamics 365 provides great customer service and support to help businesses get the most out of their platform. Compared to other options, Dynamics 365 stands out with its powerful capabilities and smooth integration.
Sharad
Company size: 201-500 employees
Industry: Luxury Goods & Jewelry
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
January 2023
Not Worthy for Inventory Managment
I was using Dynamics 365 when i was In PNG jewellers,we were migrated from Synergic but Ax is not as much as freindly.
Pros
Nothing there is like Friendly Provision in this software
Cons
Deployment take long time in this software,Reports are not getting proper.
Selcuk
Company size: 11-50 employees
Industry: Investment Management
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
December 2022
An Effective and Comprehensive Financial Solution
Overall, I would recommend Dynamics 365 as a great solution for managing financial transactions. The wide range of features, along with its integration with other Microsoft products, make it an effective and comprehensive solution.
Pros
As a finance professional, I found Dynamics 365 to be an effective and comprehensive solution for managing complex financial transactions. It is user-friendly, with a wide range of customizable features that make it easy to set up and manage. The integration with other Microsoft products, such as Excel and Office, is seamless, making it an ideal solution for any organization.
Cons
Despite the many advantages of Dynamics 365, there are some downsides. The cost of the solution can be a bit steep, especially for smaller organizations. Additionally, the complexity of the system can be a bit overwhelming and the learning curve can be quite steep.
Reasons for switching to Dynamics 365
Dynamics 365 stands out from its competitors due to its robust feature set and its integration with other Microsoft products. Additionally, the ability to customize the system to fit your specific needs is a great plus, as it allows you to tailor the solution to your organization. It’s also relatively easy to learn and use, making it a great choice for any organization.
