So far we're able to create orders pretty easily. I'm not sure yet how to submit an invoice for online payment to clients.

We like that this software allows for CRM, BOM and manufacturing planning.

This software does not have a human resources feature. This may also pose an issue when trying to track individual job performance.

In general we are really happy with our license with ERPAG. Their customer support is very helpful, they are always friendly and can help your with everything no matter what. The software itself is also very powerful, we are not using all the features yet but are currently using more and more.

- ERPAG has live agents (through the website) that can help very fast with all the questions we have - The link between Quotations, sales orders, invoices, etc is really well done. Very well linked to all the manufacturing project and the current stock - It is a very powerful software when you start using the blocky scripts to personalize everything you need - Clear overview of all the product and services

- They don't have an open API yet (ongoing) so that we can link it to other software

I could set up a small business in a very short period of time (from quotation to printing packing slip).

In an hour or so I could figure out how the software works. So it will good to train new people fast compare to big-name software like SAP or Oracle.

There are still many features to be worked out. (a) The address fields in the forms do not follow the US address standard. I reported specific example via chat room, (b) I believe you are still changing the software on a daily basis. At some point you need to freeze a rev and come back late with a diff rev with consolidated updates (c) There should be more templates for quotation and invoicing. I could not find a template in quotation where I can quote tier-pricing to my customer. The template automatically sums them up at the bottom which is not right.

So far, our experience with ERPAG has been very positive. The software is very stable and works well. Also, the support staff are very knowledgeable and helpfull.

It's an easy to use system. The learning curve is very quick and support is very responsive. All the core features you need are also there.

The documentation, especially the manual, is not that great. It tells you screens and buttons but doesn't really provide context of what you're doing and why. It does appear that they are working on this though.

ERPAG support is fantastic; they have been quick to respond to our questions making it easy for us to move forwards.

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

Some pages are a little hard to work with on smaller screens

Amazing software/database! It seemed daunting at first, but that's the case with me and any new software, but if you can manage Excel, you can manage this! Not only is the database amazing, the customer service is OUTSTANDING!!! I have never experienced a superior level of customer service like this before. The ladies have me spoiled! They know me by name, always sound happy to hear from me even though I know I'm a pain, and they are sooo patient with me and never get frustrated when I need them to repeat something I don't understand. I love this team and the software and will never leave them! xoxo

I honestly have found nothing negative about this software, it truly is amazing!

Engineering is using ERPAG for Product Life Cycle management of Bills of Materials. Still learning the features to get it tuned to our needs, but it looks like all the features are there.

It's fast. Other cloud based software I've used was slow enough that I had to open multiple tabs just so I could work without delay. It supports multiple levels of sub assemblies in the Bills of Materials, so no need for flat BOMs.

It has a bit of a learning curve, due to the number of features it supports.

Overall it is good, i think if they fix the integration requirements it would be one of the best software's out there

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

Although fresh into the software I am finding everything to my liking!

This ERP does it all. From procurement to fulfillment

An integration with Ship Station or UPS Worldwide would be helpful. Postmen is not great

Material management, Inventory management, Production planning

Bill of Materials, Integration with Shopify and quickbooks

Nothing to be honest, our company is perfectly happy with this software

So far ERPAG has met most or if not all my needs. We will be going live very soon.

Adding additional fields is also possible for our business. Assistance from ERPAG on technical information has been prompt.

So far the features are very functional for my company.

I am still in the trial phase and keep expploring its full set of functions and features. However, with my limited experience with this software, I would say the initial experience is very good. I also had a demo section with one of their pre-sales support. The demo section clearly showed me the core functions, and the pre-sales support could answer most of my questions. For those that could not be answered right away, they follow up an email with links to answer my questions. With that said, the overall experience I had with ERPAG was very nice, like 9/10.

The operation and information flow of this software matches the business logic of my sporting goods distribution very well. Hence, to my learning curve is not that deep, what I have in mind when performing a business operation, e.g. creating a sales order to invoicing to delivery can be easily map out in this software, because its flow, input, output, etc are well defined. I believe it is because of years of working with various of businesses, the team behind ERPAG understand how to organise the information in a neat and user-friendly way. I also like that fact that it can be integrated to Shopify as I am planning to expand my business to B2C and setup my webshop using Shopify.

The UI could be more modern and clear, however, definitely not a problem to follow the flow to click and complete a required actions.

Certain things are cumbersome at first, for example a BoM in ERPAG is a product that results from a recipe (raw materials, activities etc).

ERPAG has a good foundation that could provide significant benefits to those that would find a match between their process requirements and the conceptual design of ERPAG.

Lacking an API !!! Will be a turnoff for most. Support over the chat is prompt but not on point to the raised matters. The agents seem to be instructed to tell you about ERPAG features that you may have missed :-) Cannot provision recipes for a Product that has variants, fortunately you can copy existing one to new and adapt. Cannot use the software from multiple windows at once; when you open in a new one you will be logged off from the first. At times would be useful to work in one window and see some context in another one. ERPAG does not maintain your session context; if you are logged off you are supposed to re-open all the tabs you were working on. ERPAG didn't implement any local caching on the devices connected to their platform; so a laggy internet connection will mean you'll start over your work. Not enough transparency for pricing... you're charged by the Database size as well but there is not a predictable relation between your activity and the charge. In my trial with only a few things added I got to around 200MB. Not clear about how things will work at scale... Backup/ restores etc Certain things you cannot revert once saved... human error should always be factored in :-)

The software does what I need it to do for the most part and the company listens to my needs and will sometimes make the necessary development upgrades.

The company was extremely responsive to my needs and even implemented some capabilities that I requested. They also helped me with some data entry in order to save me the time of doing it myself or paying an employee to do it. Although they are in a time zone with a 9-10 hour difference, they always respond to my emails right away. We have scheduled late night support sessions so that I can get help when email support isn't enough.

The payment type of a sales order or invoice cannot be changed after it has been completed. Sometimes we make mistakes when entering orders, and I'd like to be able to go back and modify it.

Inventory control was the main functionality and so the ability to track material through-out by serial number was key along with customer returns This has been easy to set up and use. With delivery lot quantities of greater than 10 having the ability to input multiple serial numbers with copy and paste rather than single entry was also a fundamental need and ERPAG does this very well. Allowing transfer of material across multiple sites is great and using the stages feature allows production across sites. ERPAG is easy to use and it appears to stop the user falling into traps when processes are run before material is available so I've got confidence that all is well as I use it. There's a lot to like. The support has been great too, with instance response in the chat to the support tickets raised. All cases I've been met with knowledgeable staff who can explain what I need to do to get the functionality I want

Some of the reporting is not exactly as I'd want but this could be that I've not fully investigated all possibilities.