PayPal

RATING:

4.7

(24003)

About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated base...

PayPal Pricing

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

Free trial: 

Not Available

Free version: 

Available

Payment screen
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PayPal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal

1 - 5 of 24,544 Reviews

Cassidy

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

PayPal Review

User Profile

Jared

Verified reviewer

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2023

Paypal by jared

Paypal has been great overall. Love it

PROS

I like how they have crypto as an option along with cash and savings

CONS

Just wish bank transfers didnt cost anything

Reason for choosing PayPal

I chose it randomly honestly.

Michael

Automotive, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Payment Platform

Overall, the platform feels safe with all of its security measures. I prefer PayPal for all business transactions, but not necessarily for transactions with friends. Other platforms are a little quicker and easier to use, but this one is a one-stop shop for everything.

PROS

I like the easy of use, the ability to pay and receive transactions, being able to review transactions, send refunds, and search capabilities based on name.

CONS

Load times can sometimes be a little lengthy. I wish that each transaction confirmation also showed you the amount that paypal is receiving from each transaction, rather that having to go into the platform to chase down the information. Just include it with the emails. and also when you are charging someone for something, I wish that the PayPal cut would update in real-time so you can see exactly what you are needing to charge the customer. While that may seem like a minor thing, when you have a 50 or more transactions, that amount adds up to a more significant amount.

Reason for choosing PayPal

I use them all. But this one feels the most secure.

Sydney

Marketing and Advertising, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

5

Reviewed August 2023

It's very convenient—but such high fees!

PROS

I love that I can easily create invoices right through PayPal. And send those invoices to my customers.I also love that PayPal accepts credit card payments from customers. Competitors (e.g., Wise and Payoneer) don't quite compare when it comes to payment options.

CONS

PayPal charges exorbitant fees for transferring from your PayPal wallet to your bank. I've been charged up to $100 for a $1000 transfer. Which means that I have to price my services higher if customers want to send their payments through PayPal.Exchange fees are also pretty terrible compared to competitors.

Reason for choosing PayPal

More payment options for customers

Joane

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed August 2023

You can always depend on PayPal

Overall, my experience using PayPal has been pretty painless with setting things up for multiple businesses. Of course, it's not perfect - but nothing is ever really perfect anyways.

PROS

There's a lot to love about PayPal, but recently I have loved the improvements made that has made it easier to use (especially for complicated API stuff).

CONS

Although there's not much to dislike, I would say that I find their fees a little high at times, but that's not a deal breaker by any means.

Reason for choosing PayPal

Actually, I use both PayPal and Stripe... I didn't choose one over the other.