--- title: "QuickBooks Online Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickBooks Online. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Online is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/quickbooks-online-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) / QuickBooks Online Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) Reviews [Alternatives](https://www.softwareadvice.com/product/393202-QuickBooks-Online/alternatives/) # QuickBooks Online User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 8,524 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4,843 reviews (57%) - 4 stars: 2,492 reviews (29%) - 3 stars: 721 reviews (8%) - 2 stars: 196 reviews (2%) - 1 star: 272 reviews (3%) ### Most mentioned pros - Not only is creating invoices easy to navigate for the user, but clear, easy-to-read records are kept, making it easy to track customer history (paid invoices, overdue invoices, etc.) and pull financial reports. - It keeps all data organized in one place, and the ability to track income, expenses, and payments in real time makes running the business much easier. - I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway. ### Most mentioned cons - I've used QuickBooks Online for my business because it's essentially the industry standard, but it often feels like a product that hasn't kept pace with its rising subscription costs. While it provides the core accounting functions I need, recurring connection issues with financial institutions, occasional backend glitches, and poor customer support create unnecessary work. - One of the biggest challenges was the inability to integrate or reliably connect with our Vanguard accounts, which made tracking investments and reconciling balances more manual and time-consuming. - The absence of comprehensive inventory control tools, including robust barcoding functionality, represents a substantial impediment to efficient and precise stock management within QuickBooks Online. ## QuickBooks Online customer reviews Showing reviews 1-25 of 8,524 (page 1). ### Quickbooks Online is an adequate software choice - Overall rating: 4/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is great if it fits into your budget and you need to be able to pull reports from several different locations #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros This is great software for invoicing as well as collecting payments in an organized fashion. You can pull all kinds of reports and spreadsheets #### Cons Getting in touch with customer service is difficult and they have quite a few bugs which if you are a business that is invoice heavy can be problematic #### Reasons for switching to QuickBooks Online Needed more locations to access reporting and invoicing --- ### Great for Managing Small Business Finances - Overall rating: 4/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with QuickBooks Online has been positive. It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros QuickBooks Online is easy to use, cloud-based, and allows me to access our accounting from anywhere. I also like its invoicing, expense tracking, bank reconciliation, and reporting features, which help streamline our day-to-day bookkeeping. #### Cons The customer support can be slow at times, and some advanced features require higher-priced plans. It can also become expensive as you add users, and occasional updates change the interface, making common tasks harder to find. #### Reasons for choosing QuickBooks Online We considered alternatives such as Xero, FreshBooks, and Sage Business Cloud Accounting. We ultimately chose QuickBooks Online because of its ease of use, strong reporting capabilities, integration options, and widespread adoption among accounting professionals. --- ### Great product and budget friendly. Everything in one hand! - Overall rating: 5/5 - Reviewer: Mariano U. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Ideally suited for daily use and transaction management. Our business is growing very rapidly and QuickBooks Online has enabled us to manage this growth and scale accordingly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Offers rich overall feature set, and although it can be difficult to use, the recently released update makes it somewhat easier to navigate. I appreciate the support QuickBooks Online provides. Time entry is straightforward. However, attempting to run more complex reports and analyses is challenging. #### Cons Sometimes it's very slow. It seems this was a problem with the implementation. The user interface looks outdated but it does what it needs to. #### Reasons for switching to QuickBooks Online Performance speed was my biggest turn off, but we don't worry no more, QuickBooks Online is the real deal. --- ### Does what you want, and they'll listen to feedback too - Overall rating: 4/5 - Reviewer: Andrew F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fairly straightforward, being able to send invoices directly and provide direct access for the accountant to pull the reports needed for tax time. No need for me to send anything, it's all right there. I liked how I was able to find something available in the US that wasn't working in Canada, and their engineers actually dug into it and found a resolution. Big points to them for that. #### Cons QBO is fairly pricey for what it does. You'd think with the extra fees they have on payment processing etc, they'd lower the subscription tiers. #### Reasons for choosing QuickBooks Online Took the advice of my accountant + the payment processor I used only had one integration set up --- ### Convenient and reliable for all sizes of business - Overall rating: 5/5 - Reviewer: Bill L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuickBooks Online has been positive. I appreciate its convenience, accessibility, and helpful features, but I still prefer the desktop version for its functionality, workflow, and the way it handles certain tasks. The desktop version feels more familiar and efficient for my needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about QuickBooks Online was its ease of use and accessibility. It made it simple to manage finances, track expenses, create invoices, and access important information from anywhere. The automation features and clear reporting tools helped save time and made staying organized much easier. #### Cons The subscription fees can add up, especially for small businesses or users who only need a limited set of features. Some essential tools and advanced functionality require higher-tier plans, which can make the overall cost feel less competitive. #### Reasons for switching to QuickBooks Online End of life for desktop support - we did not want to switch. --- ### Synced my Work Orders to quickbooks line and got paid in one step - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. More ability to access on multiple devices and also correct errors, especially great with syncing third party apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tech support and ease of use when syncing with our 3rd party work order app. Seamless invoicing, good pricing, and any time we have questions- they have answers ! Thanks #### Cons Just the transfer from the desktop app to the browser version UI was a training challenge but this version is better #### Reasons for choosing QuickBooks Online Overall reliability and can do everything we need #### Reasons for switching to QuickBooks Online Usability and needed more users in locations with access --- ### QBO Provides what a business needs to operate - Overall rating: 5/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a very good experience. Easy to navigate the different P&L's whether we are comparing current month vs previous month, or YoY, or YTD. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to access, very little issues and solid financial reporting. I like the detailed reporting of each G/L Code and category. #### Cons I would like a little more flexibility with account set up. It may be more with our accounting, but it feels like I can be limited at times as to account setups. #### Reasons for switching to QuickBooks Online Needed to upgrade to a software that could handle our growing business --- ### Does the job with fairly easy setup and help. - Overall rating: 4/5 - Reviewer: JASON M. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I am somewhat satisfied with what it offers and the customization. Looking up or searching in QuickBooks is usually very good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Intuitive, AI integration updates, but it's in the learning stage where most of my results are irrelevant. Fairly simple to set up basic needs. Once you are beyond the basics, you may have difficulties setting up invoices and reports in full custom form. However, there are still modification which can serve large portions of needs. #### Cons Things can be problematic with errors that don't go away after fixes. Sometimes basic Excel is more efficient, depending on what you require and what the government requires. #### Reasons for choosing QuickBooks Online Ease of use and setup, support and past track record --- ### Quickbooks review - Overall rating: 4/5 - Reviewer: K F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. I was able to dump years of data into it and sort it out in a few days. It was an extremely useful tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the AI component. And they give you 1/2 off to test it to see if you like it. And I was able to generate all kinds of financial reports that looked professional. polished, etc. #### Cons It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help. I had to ask the AI the same question several times and by the time it understood my question my credits were up. I wish it had an easier way to extract pdf bank statements into quickbooks. #### Reasons for choosing QuickBooks Online Intro pricing was good and they offered an online bookkeeper to help for like 3 months so I could learn the software. --- ### Small Business Staple for Operations - Overall rating: 5/5 - Reviewer: Susan T. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s very good I have been using it for over a decade and am very familiar with it. Also I can see that it is becoming more user friendly with ai #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to access from any device, always works and is accurate, is a lifesaver for creating reports and tax prep and connecting to other apps and systems #### Cons Certain items can’t be reclassified in bulk when they get put into wrong category so that is a real pain. --- ### Quickbooks is #1 - Overall rating: 5/5 - Reviewer: Kim B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I will always choose Quickbooks and recommend Quickbooks to others. Its super intuitive, fast to use (no lagging) and being able to use the app on the go is a no brainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks online is easy to use. I like being able to quickly snap receipt photos and add them on the go, and then easily match up receipts with bank transactions. Our invoices automatically integrate from Jobber, which is wonderful and makes life super easy. Finding our Financial Records is easy, it's nice to be able to quickly see P&L as needed. Whenever I have needed to reach out for support I have been dealt with quickly, professionally and the team takes the time to walk me through the steps. Having used other alternatives, I would always come back to Quickbooks. #### Cons I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days! You get what you pay for! #### Reasons for choosing QuickBooks Online Quickbooks is super intuitive, the features stood out for what we need, and integration to Jobber was ideal. --- ### Great Product, Easy to Use, Highly Customizable. - Overall rating: 5/5 - Reviewer: Lauren A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Great program and I can't imagine using anything else. Since it is a popular program, our accountant is well versed and can use it easily. Quickbooks puts a lot of control and customization in my hands. The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically. We have several integrations that sync flawlessly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and easy to use. The financial and operational reporting is robust and used constantly. I love how I can build budgets in easily and track different key metrics. Invoicing and receiving payments is simple and Quickbooks makes matches to payments automatically. The support team is quick and helpful. I like the integrations that are available. It is inexpensive and does everything I need and more. #### Cons Sometimes AP payments are recorded as a payment and not a bill payment. I can't change or apply without voiding/deleting. When we receive AR payments through quickbooks, we get charge a processing fee. #### Reasons for switching to QuickBooks Online Not easy to use, accounting wonky, needed to request the support team run any reports. --- ### Powerful software but easy to use. - Overall rating: 4/5 - Reviewer: Krista P. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Quickbooks is easy to get started with. There are a lot of powerful features, but that you don't necessarily need to know or understand to get started. #### Cons They just launched a new view that I like much less than the old view. Additionally, they could work on their UI/UX more, it's pretty old-school still. #### Reasons for choosing QuickBooks Online Was familiar with Quicken and it felt familiar --- ### Intuit Sucks! Always have to upgrade to get service. - Overall rating: 1/5 - Reviewer: Scott L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Sucks! No matter what package we have or how many upgrades we do, we have to pay more to get any help. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Convenience of accessing it anywhere. Besides that Intuit Sucks! You must always do another upgrade and pay more to get any service. #### Cons The cost and lack of help unless you pay more. You can not ever get help until you upgrade the upgrade that you have already upgraded. Not one time can you have an interaction that it doesn't cost more money and you need to upgrade. Every call they have to sell you something more. My time is valuable and they take it up, refusing to help until they sell you some kind of upgrade. Literally, I got off the phone having to pay for an upgrade so I could receive a call to get my minor issue resolved. The call I received to fix the issue (which only took a couple minutes) they then tried to sell me another upgrade!!!! #### Reasons for switching to QuickBooks Online It was a suggestion from Quickbooks and we were duped! --- ### One stop shop - Overall rating: 4/5 - Reviewer: Rajesh S. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with QuickBooks. Though they have been increasing prices too much. I stated with $150 a month. Now they are over $360 for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s one of the few companies that provide end to end services. I don’t have to run to 3-4 different vendors. #### Cons It’s a big monster. Left hand does not want to know what the right hand is doing. I don’t like being tossed around from one rep to another. #### Reasons for choosing QuickBooks Online I trust QuickBooks and have known them for over 20 years. #### Reasons for switching to QuickBooks Online That company had been raising prices too much and do not want to deal with smaller companies. --- ### Most Optimal Invoicing and Financial Reporting Platform of All Times - Overall rating: 5/5 - Reviewer: Christin M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Online is the central Financial Reporting and Invoicing program that I use in my Iron Door making company - it has been a great milestone with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Online is the most robust online accounting tool that I have ever used. I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway. #### Cons Apart from lack of offline access capability, I do not have any other issue that I encounter when using QuickBooks Online mainly on the go. --- ### Powerful Accounting Software Held Back by Poor Support and Reliability Issues - Overall rating: 2/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used QuickBooks Online for my business because it's essentially the industry standard, but it often feels like a product that hasn't kept pace with its rising subscription costs. While it provides the core accounting functions I need, recurring connection issues with financial institutions, occasional backend glitches, and poor customer support create unnecessary work. The platform works, but it often feels like users are paying more every year without seeing meaningful improvements in reliability or customer service. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros QuickBooks Online is widely accepted by accountants and integrates with many third-party platforms. It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management. For small businesses, it can handle most accounting needs without requiring advanced accounting knowledge. #### Cons The platform feels increasingly expensive for what it delivers. Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating. Customer support is often difficult to reach, provides inconsistent answers, and rarely resolves technical issues quickly. The software also feels surprisingly buggy and janky at times considering its market position and price. --- ### Quickbooks Online Ease of Use vs Cost - Overall rating: 3/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the tool has increased productivity. Mainly through the automated transaction imports. Otherwise, this is a pretty pricey tool as compared to the desktop version. There isn't much difference between desktop and the online version outside of price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ability to import transactions and reconcile accounts. This is generally a pretty clean process. Quickbooks does have some trouble populating the type of transaction for each item. It seems to randomly forget a transaction category for the same type of transaction import. #### Cons Navigation is messy. There aren't options for one click to many daily activities. Entering bills, paying bills and entering expenses are all multiple clicks away. --- ### The best crm for financing - Overall rating: 5/5 - Reviewer: Konstantin P. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really recommend to use it if your run small or big business. It will put together all your spendings and expenses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think that’s the only one system where you can use for business to track your spendings and etc, My business accountant using it for tax purposes. Also it’s really easy to get your financial reports from it. If we use quickbooks desktop it is a good price. They have a good customer support, always answering on emails and phone calls. We also using it for invoicing, it very user friendly. There is no extra or hidden fees. #### Cons I got hacked once and sometimes getting some fraud emails from quickbooks scammers. It’s really hard to understand sometimes if it’s real or fake accounts. --- ### Very robust, inexpensive, doesn’t take an accounting degree and my customers love it. - Overall rating: 5/5 - Reviewer: Nathan H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My customers love the ease of paying bills with the click of a button in an email and you can also send a text. Customer service is effective although it’s incredibly rare I need it. It is a stable program that get continual upgrades. It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes. I need a simplified system because my workload is erratic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used QuickBooks for decades. QuickBooks online is incredibly nice because you can access it from any laptop and it has a phone app. I primarily use the phone app. It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate. #### Cons None. They keep upgrading to allow for better features and ease of use. They also expand on integration from third party apps to make it even easier to use. --- ### Powerful Tool for Small Business - Overall rating: 4/5 - Reviewer: Julieann L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once the initial deer-in-headlights trauma that happens when you first experience the platform and you really start to understand how everything works together (bills, invoices, reporting, etc) then it becomes as powerful a tool as any business can get. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros What is particularly useful to us is it's integration with our project management software. It easily and seamlessly transfers data back and forth and has reduced or eliminated double entry. A huge time saver. For a monthly fee of under $100, Quickbooks online gives us full financial insight into the profitability of our projects as well as for our company as a whole. We have not experienced any issues or glitches or anything similar. QBO has been a solid, dependable partner for our business #### Cons I often wondered why QBO does not have a learning portal readily available within our account. If it does exist, then it is not as prominent than I feel it should be. --- ### A Reliable Financial Management Solution For Growing Staffing Firms - Overall rating: 5/5 - Reviewer: Monique G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks Online gives me real-time visibility into our finances, making it easier to make strategic decisions. #### Cons While Quickbooks online is easy to use for everyday accounting, some advanced reporting and customization options needs training to use. --- ### One place for all things business - Overall rating: 4/5 - Reviewer: Tiffany B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Quickbooks for our company for years. It made it easy to write estimates, send and then invoice. The features ware great and the Ai integration is helpful. I like how we can have one place for everything business and it’s a trusted name in the construction world. #### Cons I feel the pricing could be better and the required add-ons are a pain and sometimes the app is glitchy. --- ### QuickBooks is the only program you'll need! - Overall rating: 5/5 - Reviewer: Carol B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been a bookkeeper for over 20 years and started with Quickbooks when it was in CD form. It continued to advance with more options and better quality to make it the best option for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks online is the best value for all the customized and memorized reports. It is very user friendly. #### Cons I have been using Quickbooks online for over 5 years and have yet to find an issue, problem or concern that couldn't be resolved easily. --- ### Human Resources Manager - Overall rating: 4/5 - Reviewer: Maria M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with QuickBooks Online has been positive. It is a reliable and user-friendly platform that simplifies core accounting tasks such as invoicing, expense tracking, and financial reporting. The cloud-based access makes it easy to manage finances from anywhere, and the automation features help save time and reduce manual errors. However, while it works very well for small to mid-sized operations, I’ve found that it can be somewhat limited when handling more complex structures, multi-entity reporting, or advanced customization needs. Overall, it’s a strong, efficient tool for day-to-day financial management, but may require supplemental processes as business complexity grows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Strong Reporting You can generate key reports in seconds: Profit & Loss Balance Sheet Cash Flow These are especially helpful when working with CFOs or preparing for audits. #### Cons What I liked least about QuickBooks Online is its limited customization and occasional performance issues. While the platform is user-friendly, it can feel restrictive when trying to tailor reports or workflows to more complex business needs, especially across multiple entities. Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting. Some advanced features also require higher-tier subscriptions, increasing costs. Overall, while it works well for basic accounting, it can be less flexible and scalable for more complex operational and financial environments. ## More reviews [Next reviews](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/?page=2) --- QuickBooks Online Reviews, Pros and Cons - 2026 Software Advice