--- title: "QuickBooks Online Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickBooks Online. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Online is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/quickbooks-online-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) / QuickBooks Online Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) Reviews [Alternatives](https://www.softwareadvice.com/product/393202-QuickBooks-Online/alternatives/) # QuickBooks Online User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 8,544 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4,855 reviews (57%) - 4 stars: 2,496 reviews (29%) - 3 stars: 724 reviews (8%) - 2 stars: 196 reviews (2%) - 1 star: 273 reviews (3%) ### Most mentioned pros - Not only is creating invoices easy to navigate for the user, but clear, easy-to-read records are kept, making it easy to track customer history (paid invoices, overdue invoices, etc.) and pull financial reports. - It keeps all data organized in one place, and the ability to track income, expenses, and payments in real time makes running the business much easier. - I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway. ### Most mentioned cons - I've used QuickBooks Online for my business because it's essentially the industry standard, but it often feels like a product that hasn't kept pace with its rising subscription costs. While it provides the core accounting functions I need, recurring connection issues with financial institutions, occasional backend glitches, and poor customer support create unnecessary work. - One of the biggest challenges was the inability to integrate or reliably connect with our Vanguard accounts, which made tracking investments and reconciling balances more manual and time-consuming. - The absence of comprehensive inventory control tools, including robust barcoding functionality, represents a substantial impediment to efficient and precise stock management within QuickBooks Online. ## QuickBooks Online customer reviews Showing reviews 1-25 of 8,544 (page 1). ### Best service ever! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10! Highly recommend quickbooks to everyone for all their business needs! You won't find a better program! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks continues to be the best software I have trusted and used for a long time now and will continue to do so as long as possible! #### Cons I do not have any complaints about the bsoftware quickbooks. Quickbooks has great customer service and efficient for getting things done quickly! --- ### Synced my Work Orders to quickbooks line and got paid in one step - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. More ability to access on multiple devices and also correct errors, especially great with syncing third party apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tech support and ease of use when syncing with our 3rd party work order app. Seamless invoicing, good pricing, and any time we have questions- they have answers ! Thanks #### Cons Just the transfer from the desktop app to the browser version UI was a training challenge but this version is better #### Reasons for choosing QuickBooks Online Overall reliability and can do everything we need #### Reasons for switching to QuickBooks Online Usability and needed more users in locations with access --- ### Great product and budget friendly. Everything in one hand! - Overall rating: 5/5 - Reviewer: Mariano U. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Ideally suited for daily use and transaction management. Our business is growing very rapidly and QuickBooks Online has enabled us to manage this growth and scale accordingly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Offers rich overall feature set, and although it can be difficult to use, the recently released update makes it somewhat easier to navigate. I appreciate the support QuickBooks Online provides. Time entry is straightforward. However, attempting to run more complex reports and analyses is challenging. #### Cons Sometimes it's very slow. It seems this was a problem with the implementation. The user interface looks outdated but it does what it needs to. #### Reasons for switching to QuickBooks Online Performance speed was my biggest turn off, but we don't worry no more, QuickBooks Online is the real deal. --- ### Great for Managing Small Business Finances - Overall rating: 4/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with QuickBooks Online has been positive. It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros QuickBooks Online is easy to use, cloud-based, and allows me to access our accounting from anywhere. I also like its invoicing, expense tracking, bank reconciliation, and reporting features, which help streamline our day-to-day bookkeeping. #### Cons The customer support can be slow at times, and some advanced features require higher-priced plans. It can also become expensive as you add users, and occasional updates change the interface, making common tasks harder to find. #### Reasons for choosing QuickBooks Online We considered alternatives such as Xero, FreshBooks, and Sage Business Cloud Accounting. We ultimately chose QuickBooks Online because of its ease of use, strong reporting capabilities, integration options, and widespread adoption among accounting professionals. --- ### Quickbooks review - Overall rating: 4/5 - Reviewer: K F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. I was able to dump years of data into it and sort it out in a few days. It was an extremely useful tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the AI component. And they give you 1/2 off to test it to see if you like it. And I was able to generate all kinds of financial reports that looked professional. polished, etc. #### Cons It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help. I had to ask the AI the same question several times and by the time it understood my question my credits were up. I wish it had an easier way to extract pdf bank statements into quickbooks. #### Reasons for choosing QuickBooks Online Intro pricing was good and they offered an online bookkeeper to help for like 3 months so I could learn the software. --- ### Small Business Staple for Operations - Overall rating: 5/5 - Reviewer: Susan T. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s very good I have been using it for over a decade and am very familiar with it. Also I can see that it is becoming more user friendly with ai #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to access from any device, always works and is accurate, is a lifesaver for creating reports and tax prep and connecting to other apps and systems #### Cons Certain items can’t be reclassified in bulk when they get put into wrong category so that is a real pain. --- ### Outdated Software Renewal - Overall rating: 1/5 - Reviewer: Kristen D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I am beyond frustrated with QuickBooks' rigid and illogical customer service policies. My account was suspended due to an expired credit card. When I tried to log in to update my billing and proactively downgrade my subscription from their expensive tier to a $410/year plan, the system locked me out and refused to let me change plans without first clearing the balance of the old, higher rate. I spoke with three separate levels of customer service supervisors, and they all told me the exact same unacceptable policy: the only way to reactivate my account was to pay the full $1,242 renewal, and then wait around for a refund of the difference. Essentially, they are holding small business accounts hostage, forcing customers to float them over $800 in unwanted funds just to fix a payment method and change a plan. Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer support flexibility. Fix your software loops and empower your supervisors to solve basic account adjustments. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Terrible software setup, auto-renewal issues, holding small business accounts hostage, and a lack of customer service to resolve the problem. #### Cons Holding Small business accounts hostage: Terrible software setup, auto-renewal issues, and holding small business accounts hostage --- ### Makes Accounting Easier, But Takes Some Getting Used To - Overall rating: 4/5 - Reviewer: Parker W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, QuickBooks Online has been a solid tool for managing business finances. It helps keep everything organized and makes tasks like invoicing and expense tracking much easier. There is definitely a learning curve in the beginning, but once you get familiar with it, the software does a good job. It's not perfect, but it has saved me enough time to make it worth using. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Online has made it a lot easier to keep track of invoices, expenses, and overall business finances. I like that I can access everything from anywhere without needing to be at a specific computer. The dashboard is pretty easy to understand once you spend some time with it, and the reporting features save alot of time compared to doing things manually. #### Cons The monthly cost can add up, especially if you need extra features or multiple users. Some parts of the system feel more complicated than they need to be, and finding certain settings can be frustrating at times. There are also occasional updates that change where things are located, which can be annoying when your used to a certain workflow. --- ### Quickbooks online is the go to for small business - Overall rating: 4/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with quick books online it has allowed us to be aware of our organizations finances witbout having to spend an arm and a leg #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I use quickbooks online to keep track of the mo ey comjng into and going oht of my nonprofit organization. #### Cons I ca t thi k of anything that i like least about quickbooks online it does everything that i need it to do --- ### Easy to use and access, great for keeping track of business financing - Overall rating: 5/5 - Reviewer: Roxanne R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use easy access and easy to navigate. QuickBooks is a great tool for finance, especially regarding the business aspect. #### Cons Sometimes notifications on the app were delayed. Overall easy functioning little to no issues. Never had trouble logging in and out. --- ### The worst software, accounting system, and customer service/resolution ever! - Overall rating: 1/5 - Reviewer: Julie F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered HORRIFIC! That is the best description I have. We have had issue after issue and they do not resolve anything! We have had our account hacked (on their end), we are currently locked out of direct deposit after verifying our account more than 5 times, our office manager submitted a ticket 4 weeks ago because they blocked her laptop from accessing QBO after the hack and were supposed to remove the block. Shall I continue?? #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked that the software was intuitive, at first it seemed like this was going to be a great switch from the desktop version to the online version. Boy were we wrong! #### Cons We switched from the desktop version of QB in January to QB online and have had nothing but issues since. First thing was someone hacked our account and tried to pay themselves over $300k, thankfully we caught this before the bank approved the transactions and we immediately reached out to QBO just to be told to "wait and see". We were supposed to hear back from the fraud department and did not, apparently the first person we spoke to initially never even submitted the ticket for this! We spent the next week talking to different people who never really helped but just made things worse. They did finally submit a ticket which locked us out of our account for over a week, which if that was all it would have been fine. During our lock-out they were "scrubbing" our account??? We had our IT contractors look through all of our devices and found nothing on our end, plus we have excellent security on all of our hardware and in the past 22 years have NEVER had any issues whatsoever. Once we were allowed back in they put a block on our AP & Payroll coordinators laptop so she was not able to log back in through her laptop, and had to reach out over 3 weeks ago to get the lock removed which still to this day has not happened and they have not yet reached out to her so she has been having to use 2 laptops for weeks now which is super inconvenient. This is not even the worst part, after we finally got back up and running after they scrubbed our account it has been one thing after the other. We had to go through verifying all of our information again to be able to access our QBO, then over the last week and a half they continue to say they need more information. Our [sensitive content hidden] has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now we have to pay all of our employees by paper check which is not how we are set up. They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!! They say they have sent emails which they have not, they said they sent micro-transactions to our bank to verify and they have not! When does it end??? When we have to switch systems I guess because this is so ridiculous! This whole thing has been a nightmare not to mention expensive as our admin team has spent countless hours on the hold or talking to their employees who don't know things they should and now this, it is one thing after the other and we are at our wits end! Everyone said switching was the way to go and would be so much better! It has been horrendous to say the least and there is no end in sight! Do NOT GET QUICKBOOKS ONLINE! You will regret it! #### Reasons for switching to QuickBooks Online We were told that QBO was the best out there and would make our work so much easier. It has done the opposite --- ### Controller - Overall rating: 5/5 - Reviewer: Luz Arias L. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The software is easy to navigate for users without an accounting background. Its functionality is generally adequate for small to mid‑sized businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The platform provides easy access, is simple to navigate, and highly intuitive. The cost of the software is accessible. #### Cons Customer service response times are slow, and it often takes too long to reach a representative with the appropriate expertise to resolve issues. #### Reasons for switching to QuickBooks Online Business growth, along with the need to prepare accurate financial statements, was the key driver. The primary drivers were business growth and the necessity to produce timely and accurate financial statements. --- ### Quickbooks is #1 - Overall rating: 5/5 - Reviewer: Kim B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I will always choose Quickbooks and recommend Quickbooks to others. Its super intuitive, fast to use (no lagging) and being able to use the app on the go is a no brainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks online is easy to use. I like being able to quickly snap receipt photos and add them on the go, and then easily match up receipts with bank transactions. Our invoices automatically integrate from Jobber, which is wonderful and makes life super easy. Finding our Financial Records is easy, it's nice to be able to quickly see P&L as needed. Whenever I have needed to reach out for support I have been dealt with quickly, professionally and the team takes the time to walk me through the steps. Having used other alternatives, I would always come back to Quickbooks. #### Cons I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days! You get what you pay for! #### Reasons for choosing QuickBooks Online Quickbooks is super intuitive, the features stood out for what we need, and integration to Jobber was ideal. --- ### Most Optimal Invoicing and Financial Reporting Platform of All Times - Overall rating: 5/5 - Reviewer: Christin M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Online is the central Financial Reporting and Invoicing program that I use in my Iron Door making company - it has been a great milestone with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Online is the most robust online accounting tool that I have ever used. I have integrated QBO with external platforms like PayPal which streamlines the entire process of reporting, invoicing and payment gateway. #### Cons Apart from lack of offline access capability, I do not have any other issue that I encounter when using QuickBooks Online mainly on the go. --- ### Strong Remote Access and Support with Limited Inventory Tools - Overall rating: 4/5 - Reviewer: Jillean B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Online has consistently delivered positive results for my business. I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively. Furthermore, the payroll feature functions exceptionally smoothly, streamlining our internal processes. The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to our overall financial management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuickBooks Online truly shines with its exceptional accessibility, which is a significant advantage for my business operations. The ability to access the platform seamlessly from virtually any location is incredibly valuable, particularly when managing multiple businesses simultaneously. This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly enhances our overall efficiency and productivity. #### Cons The absence of comprehensive inventory control tools, including robust barcoding functionality, represents a substantial impediment to efficient and precise stock management within QuickBooks Online. This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast future demand, ultimately impacting overall business profitability and operational smoothness. --- ### Solid Cloud Accounting for Nonprofits - Overall rating: 5/5 - Reviewer: Kaitlyn S. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with QuickBooks Online has been positive. It provides strong core accounting tools, helpful reporting, and easy cloud-based access for our nonprofit team and accountant. The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting. However, limitations such as the lack of integration with our Vanguard accounts and some nonprofit-specific workarounds created extra manual steps. Despite those challenges, it has been a reliable solution for managing our day-to-day finances. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros QuickBooks Online made it easy to track income and expenses, manage restricted funds, and generate clear financial reports for board members and stakeholders. The cloud-based access allowed multiple team members to work in the system, which was especially helpful for collaboration with bookkeepers and accountants. We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting. Overall, it simplified our financial management and improved transparency. #### Cons One of the biggest challenges was the inability to integrate or reliably connect with our Vanguard accounts, which made tracking investments and reconciling balances more manual and time-consuming. Some nonprofit-specific reporting also required workarounds, and certain features felt geared more toward businesses than nonprofits. Additionally, subscription costs can add up with add-ons, making it less flexible for smaller organizations with limited budgets --- ### Quickbooks Online needs Free Chat Support since it gets worse with each Update - Overall rating: 1/5 - Reviewer: Charlene S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hate the Online application. Always loved the Quickbooks Enterprise version, but if you work remotely for several companies, it makes it impossible to switch to desktop only. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Not much since they have so many updates that get worse each time and you have to pay for chat support. #### Cons I would never recommend Quickbooks Online to any business. Quickbooks Desktop only. If you like remote access buy Quickbooks Enterprise. --- ### Mixed Reviews for Quickbooks Online - Overall rating: 4/5 - Reviewer: Hollie G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have mixed reviews with Quickbooks. I used to love it but the more updates they do to unnecessary things which add more steps than needed (Example: When I go to print a paid invoice after payment applied, the system now asks me if I want to note that invoice was printed......Not needed at all and extra clicks to get to what I need.). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Quickbooks is relatively easy to learn & use other than when random unnecessary updates are made to the system. We primarily use the online version. #### Cons The customer support is a joke. Anytime I have called in for an issue, I get someone who has no idea how to fix my issue. This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a work around. --- ### Very robust, inexpensive, doesn’t take an accounting degree and my customers love it. - Overall rating: 5/5 - Reviewer: Nathan H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My customers love the ease of paying bills with the click of a button in an email and you can also send a text. Customer service is effective although it’s incredibly rare I need it. It is a stable program that get continual upgrades. It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes. I need a simplified system because my workload is erratic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used QuickBooks for decades. QuickBooks online is incredibly nice because you can access it from any laptop and it has a phone app. I primarily use the phone app. It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate. #### Cons None. They keep upgrading to allow for better features and ease of use. They also expand on integration from third party apps to make it even easier to use. --- ### "Efficient and User-Friendly Financial Management" - Overall rating: 4/5 - Reviewer: Vanessa B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to reconcile bank accounts, manage accounts payable and receivable, and generate financial reports for tax returns #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I use QuickBooks Online for financial reports, appreciate its ease of use, and find it offers good value for money. Financial Reports, Ease of use, value for money, #### Cons Limitations with check printing: can’t customize templates or account info, must buy pre-printed checks, which adds cost, risk of errors, and paper waste. --- ### Reliable Accounting Software That Saves Time and Simplifies Financial Management - Overall rating: 4/5 - Reviewer: Jeff H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuickBooks has been very positive. It provides all the tools I need to manage my finances in one place, from invoicing and expense tracking to reporting and bookkeeping. The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like, the team has generally been helpful in resolving issues. Despite a few occasional frustrations, QuickBooks has been a reliable and valuable solution for managing my business finances. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I feel like QuickBooks provides good value for what you pay. It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs. It helps simplify my day-to-day bookkeeping and saves me a lot of time. #### Cons Customer support has been helpful whenever I've needed assistance, but there have been times when I had to wait longer than expected for a response. Occasionally, resolving more complex issues has required multiple conversations before finding a solution. --- ### User Friendly and Does What it Says it Can Do - Overall rating: 4/5 - Reviewer: Deborah T. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The cost is financially feasible and provides a great value in the ability to invoice clients, prepare financial statements at various timelines and compare to prior period. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is intuitive and offers as much guidance with helpful hints, as needed. There are several ways to obtain support when a problem occurs. #### Cons The interface just recently changed and it's appearance is totally different until you drill down and find the familiar. --- ### One place for all things business - Overall rating: 4/5 - Reviewer: Tiffany B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Quickbooks for our company for years. It made it easy to write estimates, send and then invoice. The features ware great and the Ai integration is helpful. I like how we can have one place for everything business and it’s a trusted name in the construction world. #### Cons I feel the pricing could be better and the required add-ons are a pain and sometimes the app is glitchy. --- ### The Undisputed Heavyweight of Cloud Accounting - Overall rating: 4/5 - Reviewer: Kira H. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It demands a little setup time to get your chart of accounts and feeds configured, but once it’s running, it completely transforms how you run your business remotely. It’s a reliable, scalable workhorse for any modern operation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Online isn’t just bookkeeping software; it’s the mobile financial backbone of my operation. What I love most is the sheer accessibility and real-time syncing. Once your bank feeds are connected, reconciliation goes from a weekend-killing headache to a 10-minute check-in from your phone or laptop. The invoicing features are sharp, client payment links make getting paid fast, and the cash flow dashboard gives you an immediate, unfiltered look at your business health. #### Cons Cons: Because it’s packed with features, it isn’t always plug-and-play. The navigation and learning curve can feel a bit steep if you aren’t used to cloud-based accounting workflows. Additionally, Intuit's tier subscription changes mean you need to keep an eye on your plan level so you're only paying for the specific features your business actually uses. --- ### Human Resources Manager - Overall rating: 4/5 - Reviewer: Maria M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with QuickBooks Online has been positive. It is a reliable and user-friendly platform that simplifies core accounting tasks such as invoicing, expense tracking, and financial reporting. The cloud-based access makes it easy to manage finances from anywhere, and the automation features help save time and reduce manual errors. However, while it works very well for small to mid-sized operations, I’ve found that it can be somewhat limited when handling more complex structures, multi-entity reporting, or advanced customization needs. Overall, it’s a strong, efficient tool for day-to-day financial management, but may require supplemental processes as business complexity grows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Strong Reporting You can generate key reports in seconds: Profit & Loss Balance Sheet Cash Flow These are especially helpful when working with CFOs or preparing for audits. #### Cons What I liked least about QuickBooks Online is its limited customization and occasional performance issues. While the platform is user-friendly, it can feel restrictive when trying to tailor reports or workflows to more complex business needs, especially across multiple entities. Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting. Some advanced features also require higher-tier subscriptions, increasing costs. Overall, while it works well for basic accounting, it can be less flexible and scalable for more complex operational and financial environments. ## More reviews [Next reviews](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/?page=2) --- QuickBooks Online Reviews, Pros and Cons - 2026 Software Advice