Wrike Software

Wrike Software

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About Wrike

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams. The solution is priced per-user and is on a...

Wrike Pricing

FREE: Wrike’s FREE basic plan is now available for unlimited users. Team: $9.80 per user/month Business: $24.80 per user/month billed annually Enterprise: To receive accurate pricing, contact Wrike directly. Pinnacle: To receive accurate pricing, contact Wrike directly.

Free trial: 

Available

Free version: 

Available

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Wrike Reviews

Overall Rating

4.27

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 1,523 reviews

Joe

Company size: 11 - 50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

A fantastic, Grade-A project management tool...

User Profile

Dennis

Verified reviewer

Company size: 11-50 employees

Industry: Business Supplies and Equipment

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

A noble application in delivering marketing campaigns with effortless collaboration.

We can effectively connect the entire campaign process from p roject planning to execution.We can seamlessly adjust quickly and optimize every aspect of touchpoint with realtime integration and reports.We can cross tag teams to ensure project visibility and realtime collaboration.

Pros

The tool offer a central place for campaign management, perfomance insight and assets production.I love how wrike unites marketing and creative teams to enhance productivity and deliver results.You can rely on prebuilt templates to save time.

Cons

No yikes.You can effortlessly plan for events..The tool provides an all in one campaign management platform. The application has powerful marketing features that boosts ROI and productivity.

Şahanur

Company size: 201-500 employees

Industry: Medical Devices

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

Overall experience

Pros

I have been using Wrike for over a year now.Its features are fantastic and it is a very user friendly platform. One of my favorite features is the task management. With Wrike, I can create a task, assign it to one of my team members, and set up the time, date, and duration. Then, when I need to go back and check on the task, I can do that too.

Cons

I was wondering if there was a way to get a task management system for my business. I try to manage my time and projects outside of work as much as possible. I have been using Wrike for a while now and it's been working great. I have not had any complaints. I love the ability to organize my tasks, manage my projects, and share ideas, all with Wrike.My overall experience was positive and I had no issues.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

March 2021

Marketing Agency Buyer Beware

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for: 1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%) 2. track time and effort to be able to track workload (solved) 3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros

Detailed task management Workload managment

Cons

See below including very poor customer service

Reasons for choosing Wrike

There were onboarding specialists vs Clickup.

Reasons for switching to Wrike

I thought I was getting a more comprehensive product little did I know I was making a very bad decision

Response from Wrike

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com. We would love to make things right if you give us another chance.

Replied April 2021

User Profile

Roldan

Verified reviewer

Company size: 11-50 employees

Industry: Design

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

September 2022

We used Wrike, but we strike it out later on

Fair enough. I mean, I can recommend it. But not as confident as the one we are using now. But if the using thinks Wrike has what it takes, then they can go with it. Overall, I can use it for sure. But I recommend it cautiously.

Pros

Typically wrike provides you with all the basics of a PMS - gantt, table, kanban, calendar, listing etc. Great for simplier task management and even to those elaborate ones. Nice task organizations, searchability etc...

Cons

Customer support. CS is a bit resistive when it comes to suggestions. User interface is not that comely as compared to say, Monday.com. Knowledge Base. Need those stuff a little accessible. You still need to go deep dive to get the exact troubleshooting guide. User Interface. PMS is notoriously known to have messy interface, but Wrike just made it to the next level. You need a little bit of a learning curve to master their interface.

Reasons for choosing Wrike

No, we did choose Wrike to test it out. Not really to use it for good. We did left wrike after a year of using it.

Reasons for switching to Wrike

Obviously, the one we choose is better - Monday.com. Needless to say.

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