xTuple Software


xTuple is an open-source enterprise resource planning (ERP) and customer relationship management (CRM) solution for businesses of all sizes. It offers accounting, sales management, supplier management, inventory management and distribution within a suite. The product is best suited for manufacturing businesses and can be deployed both on-premise as well as in the cloud.

xTuple supports different modes of manufacturing such as discrete manufacturing, process manufacturing, engineer-to-order manufacturing and made-to-order services. The discrete manufacturing mode enables users to manage stock inventory, manage design changes, track component requirements and monitor raw materials during production.

The process-manufacturing mode allows users to incorporate changes in end products from unpredictable processes. Users can also control product formulae and manage complex production formulae.

xTuple also supports contract manufacturing where users can estimate cost bids and calculate return on investment on the contracts. The solution also allows users to collaborate with clients on design, engineering and quality checks.

The vendor offers online support to all its customers during business hours.



99 Reviews of xTuple

Overall rating

4.20 / 5 stars

Filters:

Showing 1 - 20 of 99 reviews

December 2018

Thomas from CMC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

Xtuple for Small Manufacturing Company

We are a small to mid sized manufacturing company and use Xtuple throughout our organization.

Pros

It is fairly easy to use and intuitive compare to other ERP systems I have used.

Cons

The cost accounting functionality is a disaster. However, it's hard to blame on Xtuple necessarily, I believe it was the implementation of the platform.

October 2018

Famous from GiantStride IT Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

xTuple Review

Pros

Ease of use after initial setup is a breeze

Cons

initial installation was a hazle and the pricing structure

Response from xTuple of xTuple

Replied October 2018

Thanks for your very nice review. Are you using the most recent release of PostBooks®? Let's ensure you have an updated license key: https://xtuple.com/products/postbooks/license-key-registration

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

xTuple Review

So far so good but I am still relatively new to the product.

Pros

Intuitive look and feel of the product.

Cons

Attaching emails to a given customer account.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

October 2018

Pretty good

Pros

I like that this software is pretty user-friendly ... Not as user-friendly as some I've tried but still pretty good.

Cons

The price of the software could be a little cheaper ... Thats the one major con I have.

October 2018

Marco from Nutrawise Health and Beauty Corp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

xtuple for manufacturing.

Overall xTuple has been a great company to work with and their manufacturing product works well and is constantly improving.

Pros

The flexibility of development and multi platform availability is phenomenal. The training classes while very full of information are not

Cons

warehouse management permission structure could be more detailed, quality testing is not a feature of the system yet.

October 2018

James from GiantStride IT Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

xTuple

Pros

Overall ease of use and the rich feature set.

Cons

Initial setup was a hassle but you’re good once you figure it out.

October 2018

Roland from Quru

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Functionality

4 of 5

October 2018

Open source ERP that delivers

As a software developer and open source solutions specialist we don't manufacture items and our own product as well as the product from our vendor partners is rather ethereal and so isn't stocked. But once we had attached a "physical" presence to electronically transmitted support contracts and longer term consulting engagements, receiving in, shipping and invoicing became second nature and remarkably accurate. Financials are solid but do spend time getting your head around VAT processes.

Pros

There are many ERP solutions and there is plenty of open source software. xTuple is different because it is an open source ERP solution that does actually work.

ERP does require quite an amount of configuration and management and xTuple is no different. Understanding how ERP works if pretty core to making any ERP solution work but once you have that, once you have committed the effort to properly configure it, xTuple provides the sort of solution that suppliers of vastly more expensive alternatives would argue is out of reach of open source software. xTuple does have a knowledgeable and helpful community and plenty of plugings and add-ons to ensure that it provides the solution that you need. If it doesn't, then the PostgreSQL background and QT foreground make it sufficiently simple for you to make your own modifications.

Cons

As open source solutions go, there are remarkably few quirkinesses but those that do exist do require some thinking around. Like most ERP solutions, it demands that it follows it's processes so deviate and you are in for some pain. The key to a successful implementation is learning how it works. If you have never implemented ERP before then you are strongly advised to either dedicate quite some time to getting it wrong and starting again or bringing in someone with the expertise and experience. Fortunately, xTuple will help you there!

October 2018

Jess from Hi IQ Liquor

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2018

xTuple Review

Pros

Potentially, it would fit perfectly for our business model

Cons

The set up was incorrect, 4years later still some problems
not enough information and help

October 2018

Ruby from Oxylent

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

All in one CRM with great customer service

Overall experience is good, I've been using xTuple for 8 years now and the only complaint I have is not enough reporting features. The item and component management is ideal of our business and the xTuple engineers and techs are always available and helpful.

Pros

it's all in one functionality. the CRM workbenches allow you to manage your customers and vendors with ease.

Cons

reporting is not as advanced, not enough search parameter options.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2018

Feedback

By and large the system provides decent tools to process our work. Some information, data, and reports require significant specialized enhancements.

Pros

Generally speaking, all functionality is available with xTuple. Operations, Sales, Finance, and Production activities can be performed.

Cons

Some reporting is slow and redundant. there have been many specialized reports created for ease and efficiency.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

xTuple

Th lack of intuitive functionality and the old style interface forced us to go to QuickBooks.

Pros

It tries to do capture many supply chain functions, accounting, CRM, sales cycle

Cons

It tries to do capture many supply chain functions, accounting, CRM, sales cycle but is not intuitive

October 2018

Darryl from Asia Supply Line

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

ASL xTuple Review

We are an aerospace company manufacturing in Thailand, Philippines and China. Traceability on Apple platform was our main focus. Now we are looking at functionality on quality.

Pros

Fairly straight forward ERP
CRM is good
Traceability is good

Cons

but handling of blanket customer orders is not good.
Manuals not real good on defining use. Very high level and not sufficient to train people.
Quality process is not consistent with industry requirements of 8D reporting

September 2018

Mike from Manufacturing Practices, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

Consultant's View of xTuple

A client approached me to help them setup a playbox with their data. After we helped them do simple setup activities, GL Accounts, Parts, BOMs/BOOs, customers, suppliers, etc. we used real data to simulate a week in the life. By the end of the week, the client was confident that xTuple would assist them in doing their daily work with little interruption to their real business of making products.

Pros

Intuitiveness for me and the customers I worked to implement

Cons

The online help could be improved a bit

September 2018

Frederick from Mottainai - (Too Good to Waste!)

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

xTuple & PostBooks - CRM for small businesses to multi national corporations.

xTuple fits with the database back end that I use for many other functions. It has been a blessing in that it runs on multiple platforms and can be built from source code for the platforms that aren't supported in binary format from xTuple.

Pros

xTuple is very personable and easy to "get to know" It also allows one to tailor it to their specific business for the most part. There is plenty of support too. Both from purchased and community.

Cons

I really can't think of any right now.

September 2018

claarence from Premium Wireless

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

September 2018

XTuple & My Business

One of the biggest business problems that I had was switching to multiple software, CRM to accounting to inventory. XTuple solve that by offering everything in on package.

Pros

It's cloud based open source software that let me tackle all of my business needs from customer relation management to accounting.

Cons

It's an excellent software with superb features so if you do not need one feature there are many more that will fit your needs.

September 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Good accounting software - blows quickbooks out of the water

Pretty good - esp with handling purchases and assets and when you have to do your own accounting since almost all the accountants in my area are incompetent (and im not even an accountant)

Pros

Its much more thorough and such. Downside is that you do need knowledge/skills in understanding out to set up your database (not made for dummies like quick books). Other than that, i personally prefer dekstop based apps vs web based ones (primarily due to speed for executing the platform on a desktop vs chrome/firefix/microsoft edge, etc)

Cons

Setting up thag data base is a PITA...should deff work on making it more dummy friendly

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

The best CRM/MRP/ERP System on the market today!

Implementing a new system is one of the hardest things a small and fast growing company can do. xTuple made our integration seamless and the process went very smoothly. We love the tool and we use it for all of our company processes.

Pros

I liked the fact that you can do everything in one tool. All business processes are included in one package from Customer lead all the way through to the collection of money. I also very much like the fact that the software is Linux based open source and offers full customization for your business.

Cons

I cannot think of anything I do not like about the software!

September 2018

MIRCEA from MGM CONSULTING

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

MGM

Pros

BUSINESS model as in xTuple PostBooks.open source

Cons

nothing yet but this may change...please don't change nothing

-the installation process for PostBooks it is too convoluted… :(
-website a little too fluffy (KISS please)…5 days for registration? in 2018? I can book a flight to Europe and be back faster then this..

September 2018

Keith from EMSEAL Joint Systems Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

xTuple - Superior ERP Flexibility for Complex Organizations

This has been a great experience. We have been live for almost 8 years, and xTuple has been able to handle some very complex requirements.

Pros

As an open source product, xTuple provides a myriad number of ways for customers to change and/or add functionality. In a complex manufacturing and sales organization, where products can be offered in multiple combinations, versions, sizes, and configurations, this kind of flexibility is almost required to make ERP work. With xTuple, almost anything is possible.

Cons

There isn't sufficient documentation, written in a clear, non-software-developer manner, for the different customizing features of the system. There is a lot of information understandable for C++ and QT programmers, but not for those of us who don't come from that world.

September 2018

Va from Bergin Fruit and Nut Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

September 2018

Lots of Feature, needs accessibility and navigation upgrade

Able to view date of transactions, quantity, and availability .

Pros

Lots of feature and options to group items by date, item code, transactions, etc.

Cons

Some of the features are not able to be accessed and viewed.