i have been using Sedex for over 10years and love the way that it has improved over the years and.

wish all customers would use this site

Sedex has helped us to improve a number of suppliers to a level consistent with our company policies and ensure that we have a robust supply chain. The system has been invaluable through the pandemic.

Sedex allows us to take a measured approach to our supply chain compliance, ensuring we are aware of potential issues and risk associated across our suppliers. Using the basis of continual improvement, Sedex ensures our energy is concentrated where needed to ensure ethical and social compliance targets are met across the board.

The original platform is difficult to navigate at first, without regular use finding certain functions can be difficult. As the software has developed a lot of these areas are being resovled, however the requirement to clear cookies and hard refresh is still needed for some menu's to work.

Overall, Sedex meets the need for collecting and viewing SMETA audit reports and findings with a potential for further optimization of analysis and tracking.

This platform offers the unique ability to have a consolidated place to view SMETA audit reports and findings. Sedex is a good organizational tool to collect SMETA audit reports and findings.

The analysis and tracking functionalities are currently lacking. However, improvements are underway and I look forward to their rollout.

Ok

getting better in terms of user experience

you need to go to RADAR for some info, reports for other, new platform seem to be pulling them together but for supplier audits still need to switch between old / new platform as not showing same details which is time consuming and duplication of work.

Supply Chain Compliance at our fingertips but more support and project support needed

Simple and relatively easy use with great depth of information at finger tips

Slow to get operating and often different elements do not communicate giving false information

Ethical, business ethics and environmental issues are easily solved and shared with the markets. Sedex is keeping businesses exposed to the markets of choice. The platform has improved and easier to navigate in between sections.

Risk assessment (Radar tool) - it is not easy to use but it is very useful. Compliance risk report is very easy to use.New Sedex dashboard - Very easy to search sites using names, site reference numbers, inviting suppliers and creating links between suppliers and customers.Analytics - Easy to use but difficult to find some features .E-learning - very informative and easy to use.

The third-party audit section on dashboard and site molecular Self Assessment Questionnaire such as FSA Module.

The membership assistance with Sedex is greatly appreciated as learning the system is complex and takes time.

Sedex provides extensive knowledge and research on any vendor connection, giving you insight into a vendor when without being physically present. It helps in Risk Managment and overall vendor quality control.

Depending on the type of connection you have, it requires approval from the other party. This limits the simplicity of the system and can cause delays wait for the approval of the other party, especially in large companies where the individual requesting the connection is not the same one approving.

we have acquired a at a glance ovierview of the major risks of our overseas supply chain, which is paramount in assessing the social risks of the company

It is a helpful tool to analyse and assess social risks related to the supply chain. It's become so widespread that it is now very common that suppliers all over the world know the tool or are using it already and having a first look at the inherent risks of a supply chain (especially overseas) is easier and more effective.

Somehow suppliers have difficulties in going through the self assessment tool and request our assistance in filling the questionnaire in.

The most usefull tool of SEDEX is the connections you can make with your suppliers to make the supplychain due dilligence visable for ourselves and our clients.The RADAR tool is usefull in assesing possible suppliers

In the old portal and analatics page it can be difficult to find the things you want to see.Steps are being made to make the portal more user friendly.

Our Business level experienced a considerable decrease and many of our clients preferred other social assessment tools.

A valuable tool for keeping the clients updated with the facilities' social and environmental aspects and improvements over the years.

Unfortunately not all the B members users are aware of these tools and their benefits. Lack of understanding and the system isn't very clear for non-English speakers.

In recent months the linking of sites has become easier to action. The indirect links in particular has proven beneficial, as it wasn't a clear task.

I don't like how the website can require too many clicks or take too much interrogation to navigate. Normally if this was on a website that wasn't a bought for service, I would refrain from using.

It is a great advantage that the software is very widespread and accepted. This makes it easier to approach suppliers with this demand from our customers.

In part, the questions are formulated in a very law-heavy manner and the actual local customs cannot be taken into account.

dashbords and possibility to export data to excell sheets

not taking into account SMETA audit for scoring

The possibility to have a direct overview of all our sites at the same place

Nothing The sofwtare is complete and efficient

none.

The best part is the support received from the account managers.

it is cumbersome and not very intuitive.

Manage supplier labour practices with the software and ensure our production facilities have fair practices

The ease of supplier access and country risk management

Can be quite difficult/complicated to navigate round the site

This is the best platform to share factory data with clients.

I did not found any least option to share about this.

On boarding suppliers who are not Sedex compliant

This was easy to engage with our suppliers and have an immediate response

Would like an easy handover presentation for us to talk through to our suppliers (one page)