The staff is super nice too. Embedding my artists and bookings into one location has never been easier and I look forward to more features.

The ability to keep all confirmed shows in one database that's easy to use. I can track progress for my clients, see the shows I have coming up, and record payments.

The older agents in my company are having a bit of a difficult time learning. Though the software is built for our industry, our company has always done things differently.

Contracts, booking form and integration in GCal, Of course, customer support is fantastic. Hello sign integration also.

If you are tech-minded, this software is VERY intuitive once you've been trained. I like the speed of things.

From the sales team, to the implementation, to the daily use, to the customer service to the cost of the service. Absolutely satisfied in every way.

The team and I love the dashboard - it's easy to use and stores everything relative to bookings. The ability to have only bookings at particular stages of the bookings process is very useful.

Intuitive design on all accounts, love the flow.

I love the analytics and the ability to plug the dates right into your website. The booking form is also extremely helpful for the purchaser.

It just seems not as easy to use as the one before. Creating contacts could be a little less confusing.

The support team are beyond amazing, so helpful.

The Only drawback for me is the lack of CRM capacity however, it doesn’t claim to have that service.

The interface is very clean and easy to navigate. The fact that it is cloud-based software is also a huge plus as it's easy for our remote employees to get set up with.

He is attentive, patient and always finds a solution to any issue. I just wish they had phone support and 10 more representatives.

Their customer support is truly fantastic. Personalized, open to feedback, quick to assist, just wonderful.

There is very limited venues and festivals in Canada. Quite a few venues are either out of date or severely limited.

In addition, Gigwell offers free periodic webinars which were outstanding for me in the early going on the platform.

It has automated many of our functions. Not quite perfect, but definitely great to have.

The product is so robust and flexible but the best part is the team, no matter what the problem they are so helpful and easy to deal with.

I am saddened that the Discovery is somewhat very out dated when it comes to emails and venues.

Ease to set up a account and start the free trial as well as easy to navigate features and overall a great experience.

This is very useful software platform for Agents and Bands. It has tons of capabilities that streamline the booking process and helps me work more efficiently.

I also found the wealth of document templates and forms extremely helpful when crafting my own contracts and performance agreements.

Love the experience, absolutely changing the game for our agency.

I believe this is the best software out there. The challenge i have is time - i need to invest more time to learn all the cool tools it offers in order to use it to its fullest potential.

Invoicing, as we send a lot of invoices, it does not work as well as an accounting system e.g xero.

What I like most about the software is the ease of use and Google integrations.

Getting my contracts set in place has been amazing.

I like that it was built for businesses like ours, and for the most part, is comprehensive in terms of functionality for us to execute and organize our work between clients and talent.

My clients have complained that paying the invoice online is confusing and they often miss the last step.

Its been mostly great, good customer service, constant webinars, good insight about events in each country which is really helpful.

Love that you can issue out receipts for payments posted to buyers. Love that it integrates into google calendars.

The staff at Gigwell rock. The customer support specialist is absolutely amazing.

The support staff is amazing. The automatic reminders for past due contracts and deposits is awesome.

Love that it's web based so that all my team members can utilize the program from their local work locations. Love the itinerary functions.

There are a lot of out of date listings: places that have closed down and contact information that is no longer valid. There isn't a large variety of venues.

The support staff is amazing. I have been able to learn the software quite quickly because of them.

Once everyone is on the same page it will help a great deal with contracting and collecting.

Customer service is on point and fast. Overall I am happy with the product.

I have struggled to use it to its full potential.

The customer service and friendly staff are fantastic about answering questions. I bet support would be wonderful as well.

I have just start and is a problem the time schedule with Europe due my working hours they are not available. And problems to integrate in website due the code.

Gigwell has saved me hours of research for finding booking venues but occasionally results in incorrect contact information. Overall, it has been a helpful tool.

Greatest Ticketing Software For Mid Size Sports Event EVER.

It was easy to set up and keep track of all sales. I was quite satisfied with the cost of ticket stock and how I can upload my design to it.

They get back to you promptly, are super friendly, and work to resolve everything quickly.

Very happy to be in the Purplepass Ticketing family. Loved the overall experience and support was great.

We have eliminated​ ticket fraud with the Purplepass scanners.

Best ticketing platform used to date. Costumer service is impressive and they are super fast with payouts & disputes.

Overall, I'm very pleased and highly recommend Purplepass to anyone looking for a robust and versatile ticketing solution.

Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.

The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.

I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.

Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.

It was a bit difficult for me to do the admin work by discovering it naturally.

The interface is mostly very good. Their box office features are very well integrated.

We researched a LOT of other online ticketing platforms for our school theater and this one had the best rates, and as we came to find out, the absolute best customer service.

The product we used in the past caused many problems.

Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.

Simple setup, but no significantly different features.

The interface of the website is easy to use and was extremely helpful. Gabriel at Purplepass is FANTASTIC.

Best and very reliable solution for ticketing. Easy to set up and very good integration.

Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.

The site use features are very good and easy to use. We are now loyal PURPLE.

Awesome platform that makes creating events, uploading graphics and ordering wristbands such a breeze. We loved how inclusive the platform is because it served all of our needs.

It's so rare in this age of customer service outsourcing to consistently receive such high quality support. Not only that, but their product is truly excellent, and I have confidence in it.

Top notch customer service with amazing follow up. Ticketing choices are great and fast.

US Dollar

Designed for marketing, media production, event management, and other entertainment sectors, Gigwell is a cloud-based booking management software that helps handle event reservations, contracts, sales operations, and more. It enables event teams to handle artist logistics, track revenue goals, view contacts, request payments, monitor ticket sales, and access financial details from a unified platform.

Event managers can utilize Gigwell’s ticket counts pro functionality to automate ticket collections, determine collection schedules, visualize performance data and forecast as well as monitor sales trends. Team members can create artist booking pages, electronic press kits, and itineraries to let talent buyers review and book artists based on specific requirements. Additionally, event coordinators can customize contract templates, assign user permissions, collect digital payments, send contracts for e-signatures, and import historical bookings data to the platform.

Gigwell facilitates integrations with several third-party software, including Google Calendar, Google Maps, PayPal, and Stripe. Pricing is offered on a monthly and yearly subscription and support is extended via chat, email, phone, documentation, and other measures.

LongDescription

Payment Processing

Confirmation/Reminders

Online Payments

Marketing Automation

Event Calendar

Website Management

Social Promotion

Third-Party Integrations

Event Ticketing

Reporting & Statistics

Contact Management

Contact Database

Activity Dashboard

Electronic Payments

Invoice History

Recurring/Subscription Billing

Customizable Reports

Document Storage

Activity Tracking

Mobile Payments

Financial Management

Credit Card Processing

Invoice Management

Customizable Invoices

Accounting

Multi-Currency

Online Invoicing

Real-Time Data

Billing Portal

Tax Calculation

Client Portal

Sales Tax Management

Workflow Management

Email Management

Invoice Processing

Alerts/Notifications

Reminders

Invoice Creation

Time & Expense Tracking

Customizable Templates

Billing & Invoicing

Accounting Integration

Expense Tracking

Real Time Reporting

Customizable Branding

Document Management

Booking Management

Mobile Access

Social Media Integration

Pricing ranges between $33-$399 per month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Gigwell

Live Online

Webinars

Documentation

Videos

Purplepass is a cloud-based ticketing and event management solution suitable for small to midsize event organizers. Key features include online pre-sale, marketing, printed tickets and wristbands, social media integration, day-of sales and admission management.


Purplepass enables organizers to sell tickets online, over the phone and through participating retail outlets. The solution offers a variety of customizable widgets which can be integrated with websites for online ticket sales. Users can design an interactive assigned seating map where guests can view the layout of the venue, see which seats are sold, which are available and preview what their view of the stage will be.


Purplepass offers custom printed ticket stock and wristbands for in-person ticket sales. The solution includes support for a variety of admission management services including barcode scanners, point of sale systems and receipt and ticket printers.


Creating an account with PurplePass is free and fees are charged based on tickets sold and services required.



Support Ticket Management

Season Tickets

Employee Management

Surveys & Feedback

Customer Data Management

Barcode/Ticket Scanning

Lead Capture

Guest List Search

Access Controls/Permissions

Guest Accreditation

Data Synchronization

Staff Scheduling

Artist Management

Contract/License Management

Online Registration

Attendance Management

Mobile Ticketing

Attendee Segmentation

Multi-Event

Event Tracking

Customer Database

Registration Management

Kiosk Ticketing

Onsite Ticketing

For Film Festivals

Data Import/Export

Promotions Management

Online Ticketing

Reserved Seating

Ticketing

For Music Festivals

Vendor Management

Badge Printing

Concessions Management

Attendee Management

Transportation Management

Seating Map

Volunteer Management

QR Codes

Discount Management

Credential Management

Ticket Reservations

Reporting/Analytics

Guest List Management

Print-at-Home

Point of Sale (POS)

Real-Time Analytics

Personalization

Mobile Alerts

Real-Time Monitoring

Communication Management

Calendar Management

Customizable Fields

Sales Trend Analysis

Email Templates

Email Marketing

Sales Reports

Survey/Poll Management

Event Scheduling

Real-Time Notifications

Forms Management

Email Reminders

Real-Time Updates

Website Integration

Event Management

SERVICE FEES
* Online sales - 2.5%, $0.99/ticket 
* Online sales (Non-profit) - 2.0% + $0.99/ticket
* Box office sales - FREE
* COMPs - FREE
* Gustlist - FREE
* Free tickets - FREE
* Phone orders - FREE
* Shipped orders - FREE (Customer just pays shipping)
* Building seating maps - FREE
* Volume discounts available
* License pricing available as low as $0.35/ticket

CREDIT CARD PROCESS
* Online sales - 3%
* Box office sales - 2.5% + $0.25/transaction

PRINTED MATERIAL
* Thermal Tickets: $0.10/ticket
* Full Color Tickets: $0.12/ticket

OTHER PRICING DETAILS
* No signup fees
* No monthly/annual fees
* Equipment may be provided for free

Gigwell vs Purplepass Ticketing

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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