Ticket Tailor vs Waitwhile

RATING:

4.9

(451)

Ticket Tailor has 451 reviews and a rating of 4.86 / 5 stars vs Waitwhile which has 61 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (451)
4.7 (61)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 13, 2024
April 18, 2022
Pros/Cons
  • Pros

  • It's easy to use, cheaper than other alternatives, and the customer service is great when we have any questions.
  • The service is exceptionally easy to use for us as an organisation and also our supporters. Love MI, love plug ins to other services.
  • Cons

  • International fees charged for U.S. (domestic) payments.
  • Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc.
Read all user reviews
  • Pros

  • We are now able to serve our customers faster than ever, but also with internal productivity for preparing our products. For the price, this software brings great value to our company and customers.
  • The simplicity of set up and the ease of reservations on the user end.
  • Cons

  • Manually blocking off times can be time-consuming for shorter experiences. The browser-based application does not run well on older tablets and can experience bugs.
  • We had the line displayed on a big screen and people got confused thinking the time showed by their name was the amount of time they had left instead of the amount of time they had been waiting.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos