Easy to use , functional and amazing customer service.

If I accidentally click on our own account link, I can't sign in as admin, so I have to re-enter the general Bookwhen page to log in.

I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet.

Great and got feedback from customers that are easy to use and they’re trust the system.

I have been really impressed with how easy it is to use and also how responsive the customer care have been if I have got stuck with anything. The cost too is so reasonable.

It is a great product at a solid price. I can't recommend them enough.

Users find it challenging to cancel bookings and they have to explore deep to find it.

I would struggle to find something negative to write.

Hard to understand at first. Very confusing when first started filling in information.

The scheduling is great and customers love the online booking system.

I would love to meet them in person. They have been extremely patient and kind to me.

The help service is really good, offering help articles, live chat or on the phone. They are UK based and real quick to respond.

Bookwhen really feels like you have your own private team to get the best for your business.

During lockdowns we kept this system in place for our online sessions, which integrated beautifully with our Zoom account.

My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.

Ease of use, excellent customer service and fantastic pricing.

They have held my hand from day one and still continue to do so. It is so lovely to have a team of wonderful people there to help me out when I get stuck.

It integrated perfectly with Stripe payments which we were already using. Payments taken through it worked perfectly.

Loved the fact my customers find it very easy to use, and I found it easy to enter and amend classes.

It’s great, easy to use, great facilities and my customers like it as well. The guys at Bookwhen are always looking for ways to improve it and the customer care is second to none.

The staff were fantastic, and their support articles were very well set up.

The Bookwhen staff are also brilliant, they have always replied in a quick and friendly manner with relevant information.

Super easy to use for technophobes. Customer service is super quick and friendly.

I find it easy to use and to keep track of. I like the customisable functions.

There's nothing that I can say is a negative for Bookwhen, in fact it keeps surprising me with the features it has, it just overall fits our needs.

Easy to add new courses and see who is attending via the integration into our calendar. Love the integration with Stripe for payments.

It has saved me a fortune in having to get a customised booking solution developed externally. The interface is great, the process very intuitive and the support team incredibly helpful.

The Help articles are really useful and the Customer Service when I have raised questions with the Bookwhen Team has been brilliant.

This has saved me so much time and fuss compared to having people register through a Google Doc or via email. I'm a small, one person consultant so this is a great product for me to use.

Easy to use, great customer support, affordable.

I also love that it integrates with Stripe, which is very easy to use.

Bookwhen has enabled me to run my tiny yoga studio with a lot less stress.

Bookwhen is very user friendly and an easy way for my  customers to book their classes and walks.

Very very helpful staff. SENSITIVE CONTENT] has been brilliant from start to now.

He has worked with every request we’ve have had and we greatly appreciate the flexibility.

The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software.

Customer Service!!! I would give it 10 stars if I could. Prompt, reliable and helpful and if I make a suggestion for a change or addition it is done within minutes.

They have an amazing support staff. Very quick response time.

I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE.

Customer support is great and quick to respond. Some of the features are not intuitive, but clunky.

This program makes organizing event leads, calendar, payments, contracts, invoices so easy. EBE is super user friendly.

We are still learning all the features that we can benefit from.

The support I receive from the company. The thing about softwares is they all require time getting to know the system and figuring things out.

What is important for me is having the support I need to figure it out. This company hands down has the best support I've seen in quite some time.

Too much room for error when keying in multiple sections during the initial setup process for an event.

This, plus QuickBooks, represents all I need for my back office systems. It's made my life 100x easier by keeping all of my data in one place.

I just love how sample and easy this software is to understand and use. I just can’t imagine booking events without it.

I'm not sure I'm using EBE in the exact way it was intended.

We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines.

Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.

This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding.

The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season.

I like the widgets for the website the most. Customer Service is fantastic...very personal.

US Dollar

Bookwhen is a cloud-based scheduling application suitable for small to midsize businesses. It offers online scheduling and booking features, waitlist features and integrations with payment portals. It is designed to work on desktop and mobile devices.


Along with standard online booking features, Bookwhen allows users to select and pay for multiple bookings at once. Users can set the amount of time potential customers have to claim a booking once it becomes available and restrict when open bookings appear to customers.


Users can attach documents to events, configure various field types such as drop-down menus and validation fields, and automatic reminders are sent to attendees. Payment can be required upon confirming a booking or at a later date, and services such as PayPal, Stripe and WorldPay are supported.


Monthly and annual subscriptions are available. In-app chat and email support are offered.



LongDescription

Support Ticket Management

Customer Data Management

Payment Processing

Group Registration

Access Controls/Permissions

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Attendance Management

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Attendee Tracking

Promotions Management

Multi-Location

Onsite Registration

Contact Management

Self Check-in/Check-out

Online Ticketing

Booking Management

Rate Management

Ticketing

Third Party Booking

Event Scheduling

Forms Management

Event Ticketing

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Attendee Management

Reminders

Group Reservations

Automated Scheduling

Event Management

Calendar Sync

Event Registration

Event Calendar

Multi-Language

Website Management

Discount Management

Activities Booking

Reporting/Analytics

Customizable Forms

Third Party Integrations

Appointment Scheduling

Availability Management

Ticket Reservations

Point of Sale (POS)

Scheduling

Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.
Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.
Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.
Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.
Annual subscriptions receive a two-month discount.
Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Bookwhen

Live Online

Documentation

Event Booking Engines is a cloud-based software platform designed to help Venues, Hotels, Caterers, Restaurants and Hospitality Groups manage their events, calendar, tasks, proposals, contracts, payments, lead transfer and event ticketing. Key features include lead and customer management, online signature capture, calendar integration, messaging, user permissions and room scheduling.

Teams using Event Booking Engines can send custom proposals, log events, sign contracts, receive online payment and schedule vendors/staff for various events. Our platform provides numerous website plug-ins such as the client portal, tour requests, lead forms and more, which can be integrated with customer websites, optimizing the web visitor and customer experience. Additionally, users can automatically create as well as reassign tasks, and update activities on the master calendar for improving business processes. 

Event Booking Engines facilitates integration with various third-party applications such as FreshBooks, Xero, QuickBooks, ClickSend, MailChimp, Constant Contact, Facebook, Instagram and Stripe. The platform offers reporting and central dashboards, helping users monitor critical components of their business and ensure operational efficiency. Event Booking Engines provides support via phone, email and an inquiry form.


 






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