---
title: "Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Cvent Event Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cvent Event Management is a good fit for you!"
source_url: "https://www.softwareadvice.com/event-management/cvent-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Cvent Event Management Reviews

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# Cvent Event Management User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 1,099

### Secondary ratings

- Ease of use: 4.2/5
- Customer support: 4.5/5
- Value for money: 4.2/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 650 reviews (59%)
- 4 stars: 371 reviews (34%)
- 3 stars: 52 reviews (5%)
- 2 stars: 13 reviews (1%)
- 1 star: 13 reviews (1%)

### Most mentioned pros

- One of the biggest benefits is that it keeps all of our events and event data organized in one central location, making it easy to manage registrations, communications, reporting, and event details efficiently.
- The reporting tools are robust and provide real-time insights, which helps with tracking registrations and making data-driven decisions.
- The access to my workflow in one place has been a big help to managing my day to day organization of my different events.

### Most mentioned cons

- The only con I would say is that with all of Cvent's awesome changes, there can sometimes be bugs that have us run into issues when publishing our sites when too many things are operating.
- We recently purchased the MRF and Budgeting tool and in addition we had to purchase support hours in addition and it got costly.
- I know there are a lot of variables which includes rushes or wifi connections, however that is my one complaint

## Cvent Event Management customer reviews

Showing reviews 1-25 of 1,099 (page 1).

### Great for Event Registration and In-Person Check In

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Cvent is doing everything it can to keep up with the digital demands of its consumers, the technology industry, and the event industry.

#### Cons

Cvent still has its limitations. For instance, some of its functionalities are still a bit clunky from a user perspective.

#### Reasons for choosing Cvent Event Management

We felt that it was more value for our budget.

---

### CVENT - the Easy Registration Process!

- Overall rating: 5/5
- Reviewer: David L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The CVENT registration process is easy to use. Sometimes we have issues with attendees choosing the wrong admission item, but that is on them. The use of templates is also a game changer. We can just update the thing we need and delete what we don't.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

CVENT registration has come a long way over the years. They have both tightened the ship and expanded as well. The introduction of Apple/Google pay is a game changer. The payment process is easy. Customer support is sometimes wrong with their information, so I contact a specialist for more help. The Event management tool is now a breeze to use. With the new pricing section, inputing prices and refund is super easy.

#### Cons

The only con I have to report is with the Guest widget. You should be able to connect an admission item to it to isolate who gets to see the guest widget. Registration types doesn't cut it. So, fix the issue please!

#### Reasons for switching to Cvent Event Management

Not as many features as Cvent. The bells and whistles in eShow weren't enough for us.

---

### Broadest & Deepest

- Overall rating: 5/5
- Reviewer: Hallie L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm a veteran user with nearly every certification offered by Cvent.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The breadth of features and integrations.

#### Cons

arbitrary interface changes, lack of training documentation on new products

---

### review Cvent Attendee Hub

- Overall rating: 4/5
- Reviewer: alessandro n.
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: Self-Employed
- Product usage: Used monthly for free trial
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

possibility to manage private events through my clients bypassing other cloud-platform (ex zoom) without registration

#### Cons

difficult to use, not intuitive and many people does not know this product, expecially in my country

#### Reasons for switching to Cvent Event Management

i wanted to try another app,because some clients didn't want to use zoom

---

### The Event Managers Best Friend

- Overall rating: 5/5
- Reviewer: Karen C.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Registration has been amazing. Because I am a true Cvent fan, I love every once of detail that is available to third party event planners, like me who have a wide range of clients with very different budgets and audience size. The Cvent Registration platform allows complete flexibility that my clients love!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like being able to customize the look and feel of the registration process. Using the Access Portal is great for clients to see what is happening with their marketing efforts based on registrations in real time. I also like that the registration product is easy to use and if I have any questions, my support team and the community is just an email, chat, or phone call away. I use the Cvent Payments so that clients do not have to sign up for merchant services on their own, if they dont want to. Finally, Cvent Registration has saved my team and I so much time that it is truly giving us much more value than we ever imagined. My clients now request that we manage their events with Cvent!

#### Cons

There are still some features that are not available or still in beta testing. For my clients who live and die by finanacial reports, I have had to customize reports or send follow up documentation to show how the money on the dashboard matches or does not match what has been deposited into the account. I am excited for the new financial report option that should go live soon.

#### Reasons for switching to Cvent Event Management

My clients host private events and market only to their personal databases. Having to mark their event private on Eventbrite and still be shown next to their competition did not sit well with me. Eventbrite is great for people or businesses who are marketing to the general public. The type of curated events that we provide fits the Cvent system much better.

---

### Happy with Cvent Registration

- Overall rating: 5/5
- Reviewer: Robin G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I am very happy with Cvent Registration and look forward to updates/improvements on the reports and website design.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like the ability to test reg. before going live and make tweaks/updates as needed throughout the reg. process. I also LOVE the Event in a box for onsite badge printing, it was a game changer for us in 2025!

#### Cons

the reports are not the most user friendly, not always sure which report to run based on some of the vague titles.

#### Reasons for choosing Cvent Event Management

best price for what is provided, used previously and renewed contract based on history with Cvent.

---

### Higher price for a great product

- Overall rating: 4/5
- Reviewer: Rhea B.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is actually one of the easiest parts of the meeting I produce. After using it for 5 conferences, I feel confident in OnArrival getting the job done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

OnArrival is a great tool for tracking attendee check-in and badge printing. It offers tons of reports and the individual session scanning works well onsite and provides accurate counts to track event no-shows. The kiosk system is very intuitive in self check in and manual “face to face” modes. Looking at peak live registration numbers over 4 iPads, registration staff were able to easily check in close to 200 attendees in under an hour. Cvent also offers lots of staffing support in the lead up and onsite to ensure a smooth rollout and use.

#### Cons

This software is quite pricey so allocate a healthy budget if you are using this system. Because badges are an essential part of our meeting security, I feel it is worth it.

#### Reasons for choosing Cvent Event Management

We also use the Cvent App so we bundled for a discount.

---

### From 0 to 60 in No Time

- Overall rating: 5/5
- Reviewer: Cassie P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been so impressed with Cvent Attendee Hub so far, and we're looking forward to enhancing our events into the new year.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cvent Attendee Hub allowed our organization to take full control of our in-person, hybrid, and virtual events while offering our attendes an elevated and intuitive experience. From the mobile app to the desktop website for virtual events, we have transformed how we offer events to our advisors in a short amount of time.

#### Cons

There was a steep learning curve when using Attendee Hub, and because it is so customizable, the options for personal branding and editing were intimidating at first. That being said, the support resources available and even the AI bot Valerie have made navigating the platform much easier.

#### Reasons for switching to Cvent Event Management

We had outgrown EventCreate and needed a platform that would allow us to take over our virtual and hybrid events in-house rather than relying on a 3rd party.

---

### A Powerful All-in-One Tool for Seamless Event Management

- Overall rating: 5/5
- Reviewer: Marjorie K.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Event Management has been very positive. The platform brings together everything needed to plan and run events, registration, communications, check-in, and reporting into one system, which saved a lot of time and improved the attendee experience. There is a learning curve at the start, but once set up, it’s a powerful tool that makes our events run more smoothly and gives us great data for measuring success.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance.

#### Cons

What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected.

#### Reasons for choosing Cvent Event Management

We chose Cvent over other platforms like EventsAir, Zoho Backstage, and Humanitix because it offered the most comprehensive set of tools in one place. While those platforms are strong in their niches, Cvent provided the scalability, reporting, integrations, and professional attendee experience we needed for larger, more complex events.

#### Reasons for switching to Cvent Event Management

Price and ease of functionality. All-In-One platform instead of using multiple platforms.

---

### Backwards but FINALLY using the whole suite!

- Overall rating: 5/5
- Reviewer: Amanda K.
- Verified reviewer: Yes
- Industry: Public Policy
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been using Cvent for years, primarily for Attendee Hub. Recently we added OnArrival and that really expanded our functionality. This year is the first time we've been able to add Cvent Registration (I know, I know... we're doing things backwards!) and now that we're using the whole Cvent suite it feels like we're cooking with gas!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Cvent registration is a one-stop shop for everything you need to collect for events. It saves me time by having everything at my fingertips.

#### Cons

I would love some more functionality in the web designer. There are some spots that have limitations on the webpage customization.

#### Reasons for switching to Cvent Event Management

Cost, functionality and modernization in Cvent are all superior

---

### Cvent - Great solution for modern event management!

- Overall rating: 4/5
- Reviewer: Nikita K.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Cvent delivers end-to-end event management with strong governance and analytics, particularly suited for organizations running recurring, complex events. Value is maximized when teams invest in upfront templates, clear processes, and integration testing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies

#### Cons

Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features

---

### Comprehensive Event Management System with Room for More Flexibility

- Overall rating: 4/5
- Reviewer: Sarah J.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Cvent Event Management has been very strong. After using it for nearly 10 years, I trust the system to support high-volume registration, complex agendas, and detailed communication plans. It’s a dependable solution that keeps improving, and despite a few areas where usability and customization could be more flexible, it remains one of the most comprehensive event management platforms on the market. It’s a system I can confidently use to plan and execute professional, high-impact events.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Cvent’s Event Management platform is incredibly robust and reliable, especially for large or multi-day events. I love how much control it gives planners—from building registration paths to managing sessions, speakers, and communications all in one place. The reporting tools are another major advantage; being able to pull detailed data quickly helps with decision-making and post-event analysis. Once everything is set up, the system runs smoothly, and the automation tools save a significant amount of time.

#### Cons

Because the platform is so powerful, there’s a learning curve, and some workflows feel more complicated than they need to be. Certain areas aren’t as intuitive as I’d expect, especially for new team members. I also wish there was greater flexibility in customizing the look and feel of registration pages and emails without relying on HTML or workarounds. Streamlining and modernizing some of the design tools would make a big impact.

---

### Registration site build is easy to use

- Overall rating: 4/5
- Reviewer: Camille T.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Cvent has a ton of features that can streamline your attendees' registration journey. You can customize so many different aspects and ensure each registrant has the right questions to answer (path).

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very robust - all features in one place. Easy to use for registration website building with drag and drop ability.

#### Cons

Language management - wish there was a web designer for different languages as opposed to using language management.

---

### Cvent Registration Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

I have been using for more than 2 years now, the best thing about Cvent is it's ability of adapting to our complex needs and still ensuring a smoothing user reg experience.

#### Cons

Cost per registration is subjective but can be a downside for many with limited budget. It feels expensive compared to other solutions.

---

### Don't look any further - Cvent is for you

- Overall rating: 5/5
- Reviewer: Tanya N.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Cvent customer support is awesome. The UX team really listens to feedback and implements features based on your feedback.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cvent is the most robust event management tool in the market. You will find that most other platforms out there do x or y but they won't do everything. Cvent does it all!

#### Cons

Some of their products could improve. Specifically, Speaker Resource Center and Abstrat Management. But the rest of their products are solid.

---

### Cvent Event Management Review

- Overall rating: 5/5
- Reviewer: Olivia C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I like most about Cvent Event Management is its 24/7 customer support, which is always responsive and helpful whenever I need assistance. I also appreciate the opportunity for career growth through Cvent's certification programs, which help me build expertise in the platform and strengthen my professional skills.

#### Cons

What I like least about Cvent Event Management is that the platform has a learning curve, especially when navigating its many features for the first time. I also wish more add-on features were included in the standard package, as some valuable functionality requires additional purchases.

---

### great cvet event management

- Overall rating: 5/5
- Reviewer: alison b.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cvent Event Management is fantastic. I always have great experiences as the employees make it a great time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The thing I liked most about Cvent Event Managaement is their great customer service - they are always helpful.

#### Cons

There is not one thing I like least about Cvent Event Management - it all is great. I love my experience every single time I come.

---

### I love AttendeeHub

- Overall rating: 5/5
- Reviewer: Madison L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love using Attendee Hub and continue to enjoy the upgrades that they are consistently making to the app. The new upgrades include more changes to better align with our branding.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of Use for Cvent Admin creation as well as for Onsite Attendees. Other than getting everyone in to the app, they have no issues with using the app. I love that everyone has the agenda in the palm of their hand. They can also connect with fellow attendees or send me a message if they have questions or concerns while onsite.

#### Cons

Unfortunately, the app is not compatible with all phone types. Some of our attendees are older, and therefore, have older phones. The app requires a certain age of IOS for iPhones. Also the app is not available for Amazon phones or any phone outside of IOS or Android.

---

### New User to Cvent

- Overall rating: 5/5
- Reviewer: Gina R.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have enjoyed learning and becoming more proficient.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's very versatile for use with all types of events! Virtual, In=person, hybrid, simple, complex.

#### Cons

It is hard to learn all aspects of it. Can be short on trainers.

#### Reasons for switching to Cvent Event Management

Wanted more features, with a similar price.

---

### Headed in the Right Direction

- Overall rating: 4/5
- Reviewer: Meagan S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, its a great way to capture all the attendee's information in one platform. However, there are some wonderful opportunities to grow it in the future.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I love the waitlist feature that is available for sessions. Right now we have been doing some manual work, creating advanced rules to limit attendees from waitlisting on multiple sessions. It would be really cool to see there be a waitlist ranking feature - where you could rank what sessions you want to join in order though.

#### Cons

The limitations to only having one session widget - making the session selections ENDLESSLY long. One of our clients does MANY incentive programs, often in international locations, offering multiple days of activities and dine arounds. It would be nice to be able to split activity selections into different days, avoiding the extremely lengthy session selections.

---

### Cvent Connect Event

- Overall rating: 5/5
- Reviewer: Sam E.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Cvent event management is great overall. Having been to the Cvent Connect event, I've realised that I haven't been utilizing it to its full potential. Cvent always seems to be evolving, potentially more frequent catch ups with the customer success teams to run through product rollouts could be good to keep up to date.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Cvent management is a great tool that incorporates aspects of many different tools into one. There are a lot of different options for creativity and personalisation

#### Cons

Sometimes it can be tricky to navigate the website manager in terms of different languages for the same site.

---

### Great Experience

- Overall rating: 5/5
- Reviewer: Francis B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience with Cvent registration! We haven't had an issues with it and it's great for our clients to set up too.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Its pretty easy to set up as well as the process is great for our clients! They love the ease of registering and then processing their payment too!

#### Cons

Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.

---

### Registering with ease

- Overall rating: 4/5
- Reviewer: Christie S.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall it’s a tried and true software that hotels use and gets us easy access to block rooms and events

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Payment Processing is great because there are no cc fees. This Makes it better for our attendees and saves our association lots of money

#### Cons

Bugs and issues come up frequently. Sometimes the platform seems a bit archaic so simple that it trips people up

---

### Attendee Hub is a must for events

- Overall rating: 4/5
- Reviewer: Gemma S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is a great tool and helps make stand out event apps that are fully customisable to the requirements for your event. It is simple to use and build an event app and can be fully branded to your company / sponsor.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the ability to customise the app to exactly what you need for each event. It can contain all your speakers, sponsors and agenda info as well as key information the delegates will need for the event. Customer support is absolutely fantastic and I often reach out to them and get a same day response for how to build what I am trying to do if I am unsure.

#### Cons

There are some restrictions with certain image sizes needed which frustratingly you are unable to resize within the app

---

### Makes it easy!

- Overall rating: 5/5
- Reviewer: Stephanie L.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 1001-5000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Onarrival helps streamline registration and makes it seamless. Being able to register onsite and keep real time updates on attendance has been a game changer

#### Cons

Printing times are a little slow for what I would like to have. I know there are a lot of variables which includes rushes or wifi connections, however that is my one complaint

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Cvent Event Management Reviews, Pros and Cons - 2026 Software Advice