--- title: "Eventdex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eventdex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eventdex is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/eventdex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Capture Software](https://www.softwareadvice.com/marketing/lead-capture-comparison/) / [Eventdex](https://www.softwareadvice.com/virtual-event/eventdex-profile/) / Eventdex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/virtual-event/eventdex-profile/) Reviews # Eventdex User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 33 reviews (79%) - 4 stars: 8 reviews (19%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. - Integration of our participants into the EventDex software was easy. - From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. ## Eventdex customer reviews Showing reviews 1-25 of 42 (page 1). ### Event Check-in - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The EventDex team are very professional and attentive. Walked us through the entire process and made this a smooth transition for our first year. Highly recommend EventDex! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration of our participants into the EventDex software was easy. QR codes easily scanned. We had no back up in our registration lines! #### Cons There was nothing that we did not like. Honestly the software is simple and effective. --- ### Lead Retrieval - Great Tracking Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lead retrieval gives our exhibitors tools for success. LR downloads valuable information from your attendees; such as demographics, buying levels. There are multiple device options available that can be customized to the exhibitor preference. Great tool to increase sales and generate potential leads. Downloads are in real time 24/7 and option to generate reports. #### Cons The customization process can be lengthy to make sure you have all the accurate information for each exhibitor. --- ### Eventdex is terrific for events and match making - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · a few times a year - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I’ve used Eventdex for several years now with a non-profit I’m on the board of. The software is very strong and improves each year. They don’t rest on last successes. The support is amazing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex is easy to use. The new online event, expo booth and match maker functionality is way ahead of others we’ve seen. #### Cons The admin interface could improve but this hasn’t been a show stopper for us. --- ### Great software for events - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: 1-3 years · a few times a year - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to customize and schedule meetings with this software. Great customer support. #### Cons Some functionality is not available via app that can only be done on computer version. --- ### Commencement Event Registration and Check-in - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, we were happy with our Eventdex experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We liked the ease of use and generation of a conformation email with our graduates. #### Cons I did not like how the reporting was split into multiple spreadsheets, with 1000 records each. --- ### Loved it! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: less than 1 year · a few times a year - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy and convenient! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This was a recent feature included for the vendors at a show we attended. Was so easy to just scan a QR code to capture potential customer data. --- ### OUTSTANDING Support and Event - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Relations - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered VERY RESPONSIVE. I had to make a change last minute and they were amazing to work with and so responsive. I was shorthanded and they took every client and worked with them. BEST SERVICE EVER! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Eventdex Software was great, easy to use, support was so responsive #### Cons Eventdex worked great - last minute clients were not able to secure the appointments that they wanted however that was not Eventdex - that was the client --- ### Eventdex is one of the best companies we have ever worked with. They have a highly responsive staff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · a few times a year - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's very easy to use and allows the user to work with the problems with minimum time and resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and interfaces very well with our needs. The scheduling function is awesome. It allows our companies and partners to schedule their meetings with no assistance thus reducing time and resources. In addition, if there are any snags in scheduling, the Eventdex staff takes care of your needs immediately. #### Cons There is nothing that I don't like about the software. We have used this software for numerous matchmaking events and have not had any problems. #### Vendor response Hey Donna! Thanks for such a warm review! Hope you continue to keep us in mind for your future matchmaking events too :) Replied May 2018 --- ### User Friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pretty easy to use after tutorials and trial and error #### Cons You need an extended tutorial in order to get use to the all of the functions available --- ### The BEST end-to-end Strategic, Meeting Scheduling management solution, and overall execution in the marketplace - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: a free trial · monthly - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found the process intuitive, user-friendly, and turn-key from an operational perspective. Also, I cannot say enough about their professionalism and onsite and post-meeting follow-ups. They exceed expectations (ten stars) in many aspects of multiple support and service offerings. #### Cons There was nothing that I could report in his area. --- ### I have used this app at various events and find it very easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 3-5 years · a few times a year - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the product because it is extremely simple and intuitive. Furthermore, the people behind the product are always there to immediately address all issues and are so polite about it - outstanding customer support #### Cons Initially (2 years back) there were a few bugs but I have had no problems in any of recent uses in the past year. --- ### Better than Chick-fil-A - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered It was absolutely phenomenal. They provide exceptional customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service, attentiveness, and timeliness. #### Cons There was nothing that I disliked about Eventdex. --- ### A great product! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: 3-5 years · monthly - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We started using Booth Leads to manage our Connecticut Business Matchmaker event in 2014. We manage both event registrations and schedule 1:1 meetings between participants. Booth Leads made this easy and we received great feedback from participants on the new system. Customer service has been excellent . highly recommend! #### Vendor response Hey Sandeep! Glad to hear that the boothleads software worked well for you, we really appreciate these kind words! Replied May 2018 --- ### Avaliação eventdex minha experiência - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 11-50 employees - Product usage: a free trial · monthly - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Eu gostei bastante, apesar de algumas criticas, mas indicaria para outra pessoa. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Muito fácil de entender o software, muito bem explicado e direcionado para as páginas. #### Cons Poderia ser um pouco mais rápido e o atendimento ser menos demorado. --- ### Corporate Event - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered We were very pleased with the software and will be using again for our next event. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We liked that this product was easy to use and was able to track all of the information we needed for the event. The Evenetdex team was very responsive and was able to customize certain features to meed our needs. #### Cons Still some small functionality issues that could be improved. We know this is because the company is young and making improvements as they grow. --- ### Great - See video testimony - Overall rating: 4/5 - Reviewer: Verified Reviewer - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered See video testimony #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Thank you Romance! Replied September 2015 --- ### Excellent Customer Service & Developers - Went Above & Beyond! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with [sensitive content hidden]. Thank you again! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events. #### Cons Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.) #### Vendor response Dear Emily C, We sincerely appreciate your kind words, and we are happy to have provided you with first-rate support and excellent customer service throughout the course of your event. Your valuable insights regarding customizing on-site badge printing fields and badge design are truly appreciated. Rest assured, we are actively working on enhancing our platform's capabilities to better cater to the unique needs of our valued clients, like you. Being your reliable event management partner is an honor, and we look forward to helping you with all of your upcoming events. Please don't hesitate to contact our committed team if you ever need help or have any additional suggestions. Best wishes, Team Eventdex Replied August 2023 --- ### Working with Eventdex Was Exceptional!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Working with the Eventdex team truly exceeded my expectations. From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind. On the day of my event their team members were present and technical support ensured that everything ran smoothly. Eventdex provided an impressive platform that allowed virtual attendees to be a part of multiple interactions to include Clubhouse-style rooms and Breakout sessions. Virtual attendees shared that it was as if they were onsite at the actual event. Eventdex provided me with a seamless one-stop system that made managing my event easier to include ticketing, registration and mobile applications. This is my first time working with Eventdex and will most definitely work with them again for future events. The Eventdex team is Awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the hybrid capability to host my event. The virtual platform provided a real-life experience as if attendees were present. #### Cons The software was user friendly and there was not anything that I did not like about it #### Vendor response Thank you so much for your valuable feedback. Replied September 2021 --- ### New Jersey Meeting Planning Company - Absolute Events By Corrine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool. #### Cons I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex --- ### Excellent customer support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · a few times a year - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I have used it at 5 events and have no issues at all. It is an inexpensive yet good software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team. #### Cons Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great. #### Vendor response Thank you so much Rajesh! Replied August 2019 --- ### Excellent customer service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Product usage: less than 1 year · a few times a year - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Reduced cost and excellent customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really appreciated the adaptability of the software to meet our changing needs. For example, we liked being able to create promo codes to offer reduced rates to conference attendees with special circumstances. #### Cons We really didn't have any cons using the software. There is always a learning curve when using a new tool, and this one was fairly intuitive from the user's perspective. #### Vendor response Hey Ryan! Thanks a lot, it's a pleasure to hear a compliment based on our customer support. Knowing that the features and software met your requirements is what we work towards. Replied May 2018 --- ### I have to give 5 stars all the way across the board. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: 3-5 years · monthly - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are professional, efficient and really masters at what they do. Since working with them, I've introduced several other department heads to them who are now working alongside them. When I need something changed they do so immediately. When I have questions, they respond immediately. When I need adjustments, they work with me to tweak until everything is exactly as needed. They continue to surpass my expectations. #### Cons I wish they would add a bidding (for auctions) to the software as many corporations are having fundraisers. --- ### Great Experience! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: less than 1 year · a few times a year - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience. #### Cons Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away. --- ### Hercules Team! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered They managed to create an automated and customized matchmaking event that was truly on point. The tech team was genius in ensuring all key words provided to them described each of our participants which made for a more accurate and relevant appointment for each person attending the event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is truly easy to navigate and the team behind it is FANTASTIC! #### Cons I cannot really tell you as my usage was very limited which is to our own detriment because I think we could have taken an advantage of the entire program had we made up our minds to use it alot earlier! --- ### I was pleased with the support that the team at Eventdex offered when I signed up. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · weekly - Reviewed: November 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good. #### Cons I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes, #### Vendor response Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features. Replied May 2018 ---