--- title: "Eventdex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Eventdex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Eventdex is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/eventdex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Capture Software](https://www.softwareadvice.com/marketing/lead-capture-comparison/) / [Eventdex](https://www.softwareadvice.com/virtual-event/eventdex-profile/) / Eventdex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/virtual-event/eventdex-profile/) Reviews # Eventdex User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 39 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 30 reviews (77%) - 4 stars: 8 reviews (21%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. - Integration of our participants into the EventDex software was easy. - From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. ## Eventdex customer reviews Showing reviews 1-25 of 39 (page 1). ### Event Check-in - Overall rating: 5/5 - Reviewer: Traci H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The EventDex team are very professional and attentive. Walked us through the entire process and made this a smooth transition for our first year. Highly recommend EventDex! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration of our participants into the EventDex software was easy. QR codes easily scanned. We had no back up in our registration lines! #### Cons There was nothing that we did not like. Honestly the software is simple and effective. #### Reasons for choosing Eventdex We chose EventDex because of the ease of the product and the customer support both pre-event and day of. --- ### Eventdex is terrific for events and match making - Overall rating: 5/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I’ve used Eventdex for several years now with a non-profit I’m on the board of. The software is very strong and improves each year. They don’t rest on last successes. The support is amazing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex is easy to use. The new online event, expo booth and match maker functionality is way ahead of others we’ve seen. #### Cons The admin interface could improve but this hasn’t been a show stopper for us. --- ### Commencement Event Registration and Check-in - Overall rating: 4/5 - Reviewer: Kerri F. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, we were happy with our Eventdex experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We liked the ease of use and generation of a conformation email with our graduates. #### Cons I did not like how the reporting was split into multiple spreadsheets, with 1000 records each. #### Reasons for switching to Eventdex We were looking for a registration and event check-in software that was all inclusive and worked well with the hardware we rent for our event. --- ### OUTSTANDING Support and Event - Overall rating: 5/5 - Reviewer: Leigh C. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered VERY RESPONSIVE. I had to make a change last minute and they were amazing to work with and so responsive. I was shorthanded and they took every client and worked with them. BEST SERVICE EVER! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Eventdex Software was great, easy to use, support was so responsive #### Cons Eventdex worked great - last minute clients were not able to secure the appointments that they wanted however that was not Eventdex - that was the client #### Reasons for choosing Eventdex Responsiveness, cost, great service and support #### Reasons for switching to Eventdex I was shorthanded and needed support --- ### Eventdex is one of the best companies we have ever worked with. They have a highly responsive staff - Overall rating: 5/5 - Reviewer: Donna E. - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's very easy to use and allows the user to work with the problems with minimum time and resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use and interfaces very well with our needs. The scheduling function is awesome. It allows our companies and partners to schedule their meetings with no assistance thus reducing time and resources. In addition, if there are any snags in scheduling, the Eventdex staff takes care of your needs immediately. #### Cons There is nothing that I don't like about the software. We have used this software for numerous matchmaking events and have not had any problems. #### Vendor response Hey Donna! Thanks for such a warm review! Hope you continue to keep us in mind for your future matchmaking events too :) Replied May 2018 --- ### User Friendly - Overall rating: 5/5 - Reviewer: Christopher G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pretty easy to use after tutorials and trial and error #### Cons You need an extended tutorial in order to get use to the all of the functions available --- ### The BEST end-to-end Strategic, Meeting Scheduling management solution, and overall execution in the marketplace - Overall rating: 5/5 - Reviewer: Thomas R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found the process intuitive, user-friendly, and turn-key from an operational perspective. Also, I cannot say enough about their professionalism and onsite and post-meeting follow-ups. They exceed expectations (ten stars) in many aspects of multiple support and service offerings. #### Cons There was nothing that I could report in his area. --- ### I have used this app at various events and find it very easy to use - Overall rating: 5/5 - Reviewer: Anu R. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the product because it is extremely simple and intuitive. Furthermore, the people behind the product are always there to immediately address all issues and are so polite about it - outstanding customer support #### Cons Initially (2 years back) there were a few bugs but I have had no problems in any of recent uses in the past year. --- ### Better than Chick-fil-A - Overall rating: 5/5 - Reviewer: Alisha T. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered It was absolutely phenomenal. They provide exceptional customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service, attentiveness, and timeliness. #### Cons There was nothing that I disliked about Eventdex. --- ### A great product! - Overall rating: 5/5 - Reviewer: Sandeep S. - Product usage: Used monthly for more than 2 years - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We started using Booth Leads to manage our Connecticut Business Matchmaker event in 2014. We manage both event registrations and schedule 1:1 meetings between participants. Booth Leads made this easy and we received great feedback from participants on the new system. Customer service has been excellent . highly recommend! #### Vendor response Hey Sandeep! Glad to hear that the boothleads software worked well for you, we really appreciate these kind words! Replied May 2018 --- ### Avaliação eventdex minha experiência - Overall rating: 4/5 - Reviewer: Wagner A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Eu gostei bastante, apesar de algumas criticas, mas indicaria para outra pessoa. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Muito fácil de entender o software, muito bem explicado e direcionado para as páginas. #### Cons Poderia ser um pouco mais rápido e o atendimento ser menos demorado. --- ### Corporate Event - Overall rating: 4/5 - Reviewer: Anna H. - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered We were very pleased with the software and will be using again for our next event. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We liked that this product was easy to use and was able to track all of the information we needed for the event. The Evenetdex team was very responsive and was able to customize certain features to meed our needs. #### Cons Still some small functionality issues that could be improved. We know this is because the company is young and making improvements as they grow. --- ### Great - See video testimony - Overall rating: 4/5 - Reviewer: Romance W. - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered See video testimony #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Thank you Romance! Replied September 2015 --- ### Excellent Customer Service & Developers - Went Above & Beyond! - Overall rating: 5/5 - Reviewer: Emily C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Excellent experience with customer service, sales and developers. I so appreciated being able to call with developers directly to implement quick solutions, given our tight timeline, instead of having to relay through a customer support or project manager. Cannot say enough positive things about our experience with [sensitive content hidden]. Thank you again! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Top-notch customer service and extremely responsive team. The developers and project managers worked extremely quickly to help us pull off a last-minute change when we lost our other software vendor and successfully execute a big event seamlessly. When shortfalls with Eventdex programming didn't allow us to do certain things with badge design, the developers helped us come up with solutions. Our customer service experience was unparalleled compared to other vendors we've worked with before. Looking forward to working with Eventdex again for all our future events. #### Cons Not able to customize and code multiple tickets/badges for multiple events. Had to come up with a workaround for this. A bit difficult when it came to customizing the on-site printing fields & design compared to other vendors we've used before. (We needed to print a variable number of badges per attendee, not just one with a QR code that could be scanned for every event the person attended.) #### Reasons for choosing Eventdex Quickest response time, great team + salesman, excellent customer service. User-friendly software and lower learning curve than alternatives on the market. #### Reasons for switching to Eventdex Discontinued software. Very dissatisfied with customer service/support at previous vendor; long response times. We were looking for a change even before they discontinued their software for in-person events (without notice). #### Vendor response Dear Emily C, We sincerely appreciate your kind words, and we are happy to have provided you with first-rate support and excellent customer service throughout the course of your event. Your valuable insights regarding customizing on-site badge printing fields and badge design are truly appreciated. Rest assured, we are actively working on enhancing our platform's capabilities to better cater to the unique needs of our valued clients, like you. Being your reliable event management partner is an honor, and we look forward to helping you with all of your upcoming events. Please don't hesitate to contact our committed team if you ever need help or have any additional suggestions. Best wishes, Team Eventdex Replied August 2023 --- ### Working with Eventdex Was Exceptional!!! - Overall rating: 5/5 - Reviewer: Rekishia M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Working with the Eventdex team truly exceeded my expectations. From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind. On the day of my event their team members were present and technical support ensured that everything ran smoothly. Eventdex provided an impressive platform that allowed virtual attendees to be a part of multiple interactions to include Clubhouse-style rooms and Breakout sessions. Virtual attendees shared that it was as if they were onsite at the actual event. Eventdex provided me with a seamless one-stop system that made managing my event easier to include ticketing, registration and mobile applications. This is my first time working with Eventdex and will most definitely work with them again for future events. The Eventdex team is Awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the hybrid capability to host my event. The virtual platform provided a real-life experience as if attendees were present. #### Cons The software was user friendly and there was not anything that I did not like about it #### Vendor response Thank you so much for your valuable feedback. Replied September 2021 --- ### New Jersey Meeting Planning Company - Absolute Events By Corrine - Overall rating: 5/5 - Reviewer: Corrine T. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool. #### Cons I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex --- ### Excellent customer support - Overall rating: 5/5 - Reviewer: Rajesh M. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I have used it at 5 events and have no issues at all. It is an inexpensive yet good software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team. #### Cons Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great. #### Reasons for switching to Eventdex EventBrite is too expensive. #### Vendor response Thank you so much Rajesh! Replied August 2019 --- ### Excellent customer service. - Overall rating: 5/5 - Reviewer: Ryan R. - Verified reviewer: Yes - Industry: Higher Education - Product usage: Used other for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Reduced cost and excellent customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really appreciated the adaptability of the software to meet our changing needs. For example, we liked being able to create promo codes to offer reduced rates to conference attendees with special circumstances. #### Cons We really didn't have any cons using the software. There is always a learning curve when using a new tool, and this one was fairly intuitive from the user's perspective. #### Vendor response Hey Ryan! Thanks a lot, it's a pleasure to hear a compliment based on our customer support. Knowing that the features and software met your requirements is what we work towards. Replied May 2018 --- ### I have to give 5 stars all the way across the board. - Overall rating: 5/5 - Reviewer: Ieasha M. J. - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are professional, efficient and really masters at what they do. Since working with them, I've introduced several other department heads to them who are now working alongside them. When I need something changed they do so immediately. When I have questions, they respond immediately. When I need adjustments, they work with me to tweak until everything is exactly as needed. They continue to surpass my expectations. #### Cons I wish they would add a bidding (for auctions) to the software as many corporations are having fundraisers. --- ### Great Experience! - Overall rating: 5/5 - Reviewer: Omar Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience. #### Cons Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away. #### Reasons for choosing Eventdex Better pricing and same features if not more. --- ### Hercules Team! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered They managed to create an automated and customized matchmaking event that was truly on point. The tech team was genius in ensuring all key words provided to them described each of our participants which made for a more accurate and relevant appointment for each person attending the event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is truly easy to navigate and the team behind it is FANTASTIC! #### Cons I cannot really tell you as my usage was very limited which is to our own detriment because I think we could have taken an advantage of the entire program had we made up our minds to use it alot earlier! --- ### I was pleased with the support that the team at Eventdex offered when I signed up. - Overall rating: 3/5 - Reviewer: Neil B. - Product usage: Used weekly for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good. #### Cons I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes, #### Vendor response Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features. Replied May 2018 --- ### A very powerful platform - Overall rating: 4/5 - Reviewer: Pedro F. - Verified reviewer: Yes - Industry: Events Services - Product usage: Used other for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Excellent price and features #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multiple platform feature make it a robust solution for the event industry from a simple registration to matchmaking module. #### Cons Will be improvement in the future, but definitely the customer service is a A+ team and will be with you in each step. --- ### A powerful software that enable hassle-free business matching event! - Overall rating: 5/5 - Reviewer: Vivian L. - Industry: International Trade and Development - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Eventdex - Matchleads is a very useful platform for supporting business matching events. From administrators' point of view, it streamlined work processes and allowed the team to achieve more with less human resources and tightened time-frame. The system flexibility allowed customisation to support our unique requirements. Users also found the platform easy to use as the interface design is simple and intuitive. The support team is also highly responsive to our enquiries and requests. We would recommend this software to other event organisers. #### Cons The data import process can be fine-tuned so that administrators can have full control. The matching logic can also be enhanced to allow tripartite meetings. --- ### The platform is quite user friendly and easy to use for non IT personnel. - Overall rating: 5/5 - Reviewer: Ana N. - Industry: Events Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a platform that really facilitate managing an event, making sure that everyone is registered, sharing all information of the workshops, producing reports and all other issues related to organising an event. #### Cons We had some difficulties with printing the badges but the customer support was very useful in solving the problems. #### Vendor response Hey Ana! Great to hear such a positive and precise review based on our event management software and nice to know that our platform helped excute your event in an easier way. We're constantly striving to improve our product and will pass on your feedback regarding badge printing to our tech team. Replied May 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/virtual-event/eventdex-profile/reviews/?page=2) --- Eventdex Reviews, Pros and Cons - 2026 Software Advice