About Sparxo

Sparxo is a cloud-based event ticketing and registration solution, which helps businesses of all sizes manage a guest database and process payments through web and mobile. Features include virtual events, data import/export, email notifications, event publishing and point-of-sale.

The application enables planners to embed events on the website using custom widgets and create event pages with audio, videos and pictures. Organizers can set multiple ticket levels, offer deals and define timeframes for sale of tickets. With Sparxo's mobile check-in module, volunteers can scan ticket’s QR codes during entry, retrieve visitor data by name, email or ticket code and track check-in history. Supervisors can also determine high-performing channels and calculate the number...


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67 Reviews of Sparxo

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(50)

50

4 stars

(14)

14

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 67 results

February 2018

User Profile Picture

Samuel from Imerman Angels

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Easy to set up and to manage from beginning to end

Increased ticket sales for charity events and the option to pass the fees on the event goer has saved us money over the last 2 years.

Pros

Ease to set up and manage event attendance. The splash page, website and facebook integration works seamlessly.

Cons

Lack of Salesforce integration and integration on other social channels. Wish that Sparxo could be more integrated with FB as well.

Response from Sparxo

Replied March 2018

Hi Sam, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on more integrations including Sales Force :) We will keep you updated. In terms of Facebook integration, we are working on a conversation with Facebook to be offered the same ability as the reference you have in mind which is a closed partnership. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

The best event ticketing platform

I prefer to use Sparxo instead of any other ticketing platform. I think that the strength of the company is its team, because you have a 24/7 team that kindly helps you in any doubt or problem.

Pros

It's very easy to use and gives you a lot of alternatives to personalize your event guests. The support team are always there whenever you need it, and they help you in any doubt that you can have.

Cons

The app for check in isn't working for iOS 12. That could be a problem for iPhone user that have updated the software and they want to do the check in their cell phones.

Response from Sparxo

Replied October 2018

Thank you so much for your honest and kind feedback. We have tested our Sparxo check-in app on iOS 12 and have not encountered any issues. However, we do not have any of the newest iPhones such as 10, X, or XS. By chance, do you have one of these newer phones? This would help us understand the issue so we can investigate it further to make sure it works. For iOS 12, we have tested it on iPhones 8, 7, and 6.

February 2018

Kimberlea from Tisch Alumni Other

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2018

Frustrating

None

Cons

There is no automatic waitlist option, it is overly complicated to access guest lists, the software must have been created by someone with zero events experience as all common sense functionality is missing, the help pages are BLANK, and the customer service takes hours to respond and then is useless.

Response from Sparxo

Replied March 2018

Hi Kimberlea, While your experience with us doesn't seem to have been stellar, I appreciate your honesty and willingness to leave feedback for us. We take pride in our customer service. I was unable to locate any communication on your account with us through email or Intercom. I apologize that it seems no one replied to you. We were in the process of moving our help FAQ to Knowledge Base which can be found here as we continue to update it: https://www.sparxo.com/knowledge-base/ In regards to Wait List, we do not have the exact feature as we want to build things right and well. Entire companies exist who only do Wait List and sell to ticketing platforms for integration. We do plan to build this in the future. There are customers who use our system with Wait List the way it is. I'm happy to walk you through it - it's very simple. I hope you reach out directly in the future with any questions. Our focus is to give you tools to own and grow your brand. Best, Crystle

February 2018

User Profile Picture

Eduardo from Zephyr Real Estate

Verified Reviewer

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Very customizable platform for beginners!

Pros

The ability for nonprofits to take donations without a charge. Designing A Difference benefits by creating events and successfully keeping track of who is coming and when to let them know about the next event.

Cons

Can be complex with so many options but help is always there.

Response from Sparxo

Replied March 2018

Hi Eduardo, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

February 2018

User Profile Picture

angela from Angels Garage

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

We use SPARXO yearly and LOVE IT!

Knowing good people. Dealing with the reps during all events is easy and friendly,never have an issue

Pros

I like that everything is easy to access,change and update as needed,the way to contact all parties involved via Sparxo is amazing and does the work for you in a way!

Response from Sparxo

Replied March 2018

Hi Angela, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle