--- title: "Ticketbud Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ticketbud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ticketbud is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/ticketbud-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Management Software](https://www.softwareadvice.com/event-management/) / [Ticketbud](https://www.softwareadvice.com/event-management/ticketbud-profile/) / Ticketbud Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-management/ticketbud-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-management/ticketbud-profile/alternatives/) # Ticketbud User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 37 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 25 reviews (68%) - 4 stars: 11 reviews (30%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It allows me quick functions from one to another and it’s GUI is easy to grasp for a first time user. ## Ticketbud customer reviews Showing reviews 1-25 of 37 (page 1). ### Good software and outstanding customer service! - Overall rating: 4/5 - Reviewer: Diane K. - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money. --- ### Review for Ticketbud - Overall rating: 4/5 - Reviewer: Vinicius S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Great for events and ticketing management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Great for first time organizers. #### Cons The customer service could be more proactive. #### Reasons for choosing Ticketbud More customization option for events. --- ### Easy to Use Ticketing - Overall rating: 5/5 - Reviewer: kristina C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It was very easy to set up and use this software. The daily payouts were great. #### Cons I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge. They removed the event and refunded all the ticketholders without notifying me and I ended up incurring expenses from that. They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact. --- ### Ticketbud Review - Overall rating: 5/5 - Reviewer: Tamina-Shimone G. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made. #### Cons There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly. --- ### Good SquareSpace calendar option - Overall rating: 4/5 - Reviewer: Annabeth H. - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered I started using Ticketbud because the SquareSpace calendar does not currently allow recurring events. It was very easy to embed the Ticketbud calendar into the library's SquareSpace website. So far, I'm finding Ticketbud intuitive and easy to use. There are a few enhancements I'd like to see, but overall I'm happy with the switch. I called for help and also used chat help and both times was helped quickly by professional and competent people. Improvements that could be made: Allow multiple dates for an event that can be recurring. For example, an event that happens every Monday and Wednesday. Right now, I have to add 2 separate events, one for Monday and one for Wednesday. Allow the "ticket" section of an event to be hidden. This of course goes against the purpose of Ticketbud, but it might be useful for customers who don't need the ticketing portion. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Hello Annabeth, Thank you for your review! We really appreciate your feedback and rest assured we are always working to make our system better and easier to use. Your suggestions have already been forwarded to our development team. Thank you again and have a great day! Replied December 2015 --- ### Ticketbud - Overall rating: 5/5 - Reviewer: Gemma L. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Excellent software. Very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Easy to manage. Easy to generate the reports. #### Cons I didn't see any negative about the software. Looks good to us. #### Reasons for choosing Ticketbud Technical Support is very helpful. CSR is EXCELLENT!!!! --- ### Excellent Service, Excellent Customer Service - Overall rating: 5/5 - Reviewer: Amy F. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered We recently opened a new website with Squarespace, and were shocked and dismayed that every event on the calendar (for us, that's about 48 events per week) had to be entered manually every time!!! There was in other words no "repeating event" option for calendar entry. Enter Ticketbud to save the day (and weeks, and months, and years!! :-) There were clear instructions on how to do this actually on the Squarespace page, and we are delighted with the results. I am quite new to this kind of thing, and have had questions come up, but Ticketbud's customer service have been prompt, courteous, and knowledgeable. We are very happy to have found them and recommend them highly. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Hi Amy! Thank you so much for your review - we really appreciate it. We love working with Squarespace sites and yours was particularly great and your use of the calendar was very smart. Thank you again for your comments and we hope we can further optimize your experience in the future. Replied July 2015 --- ### Great Company to work with! - Overall rating: 5/5 - Reviewer: Sarah F. - Product usage: Used unspecified for unspecified - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered As new users to this type of service, the staff at Ticketbud have thus far made our overall experiences a breeze. Being a user who doesn't have advanced tech savvy skills, the site was pretty easy to navigate and offered multiple great ticketing and info options that we could customize for our event. It was wonderful to use a service where you could easily contact a REAL person and get REAL help, right away. In this wacky-doodle no human contact Internet world, the kind and competent level of customer service is completely refreshing. We had a little trouble with our photos and a few other details, but customer service was quick to talk us through. We've just posted our first event and are looking forward to learning more about the service as we start to sell tickets. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Hands down best ticketing service on the market - Overall rating: 5/5 - Reviewer: TC V. - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered Cannot say enough about Ticketbud, these guys have done their homework and truly built a phenomenal platform. I have tried four other ticketing services and Ticketbud is my top choice. Cheapest to use, most functionality on the backend, great face for customer side, integration with payment gateway, social media and their customer service is top notch. I always get questions answered immediately. They want you to be successful, it is clear. Ticketbud will be my go to platform. Try it for one event, try their competitors. Do your homework and it's a no brainer you'll wind up with these guys. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Awesome Site / Awesome Service - Overall rating: 5/5 - Reviewer: Jonathan P. - Product usage: Used unspecified for unspecified - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered This site is perfect for events that you do not need a full blown website for. I researched all of the available options and elected to use Ticketbud - I have not been disappointed. It is easy to use, and has a ton of really neat features, that are also very useful. I will continue to use Ticketbud for my events, without a doubt. The customer service has been second to none. I do not do bad customer service - ever, but Ben has exceeded my expectations. Nothing has been an issue, and all of my queries from the other side of the globe have been answered super promptly. I'm impressed. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Pretty easy for a non IT person. Support Staff and Sales GREAT! - Overall rating: 5/5 - Reviewer: Connie Y. - Product usage: Used unspecified for unspecified - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered The cons - getting the background to look right. It took time to make it work. The pros- It was easy to put my information in to the system. Easy editing. Support staff made it easy. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Wonderful! - Overall rating: 5/5 - Reviewer: Creative C. - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using ticketbud has been a GREAT experience. It was pretty easy to set up on my own, but anytime I had a question, someone was there instantly to help me with my issues. Very responsive team and our customers were fine with paying the very minimal fee to purchase a ticket. Easy process! Thank you ticketbud! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use! #### Vendor response Thank you so much for your review, we really appreciate it. We're happy to help any time, and we're glad to be your service of choice. Have a great day! Replied April 2017 --- ### Great tool for event management with room for small fixes - Overall rating: 4/5 - Reviewer: Toms T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a solid and reliable platform for event management with great customer support, though a few technical hiccups kept it from being a 5-star experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's super easy to set up and manage event tickets, and the value for money is definitely there compared to other platforms. #### Cons Ran into a few minor bugs and glitches here and there, and the feedback management could use some streamlining. --- ### Perfect tool for a small business - Overall rating: 5/5 - Reviewer: Branden P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This application is by far the best value for your money out there. It’s implies everything needed for a medium business. #### Cons I don’t have any cons. I’ve been using this application now for several months and everything has been running smoothly. --- ### Reliable Event Ticketing with Flexible Payouts Before Event Day" - Overall rating: 5/5 - Reviewer: Kira H. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Ticketbud has been seamless. It’s an extremely easy-to-use platform with transparent pricing and responsive customer support whenever we needed assistance. The ability to receive payouts before the event takes place makes budget management significantly easier. Minor design limitations aside, it’s a dependable solution that handles event ticketing and door check-ins without hassle." #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Setting up our event for our Church's Harvest Festival page was fast and intuitive. We didn't need a tech expert to configure ticket tiers or custom questions. The reporting tools made tracking sales straightforward, and customer support was responsive whenever we had questions during setup. #### Cons Advanced page design and branding options are a bit basic compared to some heavier enterprise tools, but it handles core registration and check-in smoothly. --- ### Review of Ticketbud - Overall rating: 5/5 - Reviewer: Crysta B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Ticketbud is a solid option for many event organizers, especially those who need a fast, relatively easy way to set up ticketing and registration and want decent promotional tools and good user experience without needing tons of technical setup. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ticketbud is intuitive and easy to navigate, even for people without a technical background. The pricing has been one of the best parts. #### Cons Customization options are not as advanced as with competing platforms. There have been ticket scanning “hangs,” barcode reading problems, or glitches, especially on mobile devices. --- ### Good app but low reporting structure - Overall rating: 5/5 - Reviewer: Rishi Singh R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me quick functions from one to another and it’s GUI is easy to grasp for a first time user. The bookings are fast operative as well. #### Cons The software management when it comes to data reports is not really that good and precise. --- ### Ticketbud review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive experience will certainly be a continued user #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Practical and simplistic. Easily navigated #### Cons Timing could be improved big time. All in all very nice --- ### TicketBud Review - Overall rating: 4/5 - Reviewer: Dominique A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This system is very easy to use and navigate. #### Cons There is a lack of customization and advanced features. --- ### Good to get ticket sales up and running quickly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly. #### Cons The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks. #### Reasons for choosing Ticketbud We did go with Woocommerce, but Ticketbud was quicker to get going and so served us well during a transition period. --- ### Our team liked using ticketbud for our traveling show. - Overall rating: 3/5 - Reviewer: Ray B. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard #### Cons We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform. #### Vendor response Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future. Replied March 2018 --- ### Easy to use and any questions I had were promptly responded too. Can't ask for more than that. - Overall rating: 5/5 - Reviewer: Eric D. - Industry: Printing - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise. --- ### Software que facilita la creación de eventos - Overall rating: 4/5 - Reviewer: Fernando C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Primera aplicación de gestión de eventos que descubrí. Necesitábamos encontrar una herramienta que nos permitiera crear eventos en la zona donde vivo, y llevar un control eficiente de la asistencia de las personas. Lamentablemente, con el correr del tiempo fuimos comparando alternativas más completas, por lo que la frecuenta de uso comenzó a dejar de ser tan contínua. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Cuenta con una interfaz de usuario moderna limpia y completa. No hace falta tanto conocimiento para poder utilizarla, tanto para buscar eventos como para crealos. #### Cons Con el paso del tiempo, y comparando esta herramientas con otras, se descubre que cuenta con menos características implementadas que la competencia. --- ### Great experience for a new business! - Overall rating: 4/5 - Reviewer: Jessica D. - Product usage: Used unspecified for unspecified - Reviewed: January 2016 - Review source details: This review was submitted organically. No incentive was offered We've been able to utilize various features of Ticketbud - from individual and repeating events to calendar integration for our website and social media sites. When problems or glitchy issues have occurred, the customer service has been quick and eager to help us work it out. I've had some issues with repeating events (disappearing from our calendar or uneditable on the back end, unable to copy, etc) and have had issues with our events showing up in searches. Largely our experience has been good and has proven useful to help grow our new business. Thanks, Ticketbud! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Excellent customer service - Overall rating: 5/5 - Reviewer: Heather F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Fantastic response time with customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and easy to navigate, very responsive customer service for the few questions I had. #### Cons I cannot think of any complaints or concerns. ## More reviews [Next reviews](https://www.softwareadvice.com/event-management/ticketbud-profile/reviews/?page=2) --- Ticketbud Reviews, Pros and Cons - 2026 Software Advice