monday.com vs Smartsheet

RATING:

4.6

(4663)

monday.com has 4663 reviews and a rating of 4.58 / 5 stars vs Smartsheet which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (4663)
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Ease-of-Use
4.5 / 5
Smartsheet
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
March 19, 2024
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Pros/Cons
  • Pros

  • What I liked most about Monday is that it is super user friendly. Synchs to user emails to ensure messages/updates are received.
  • It has a beautiful UI which is user-friendly. I love the timeline view and the integration center is amazing and user friendly.
  • Cons

  • The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.
  • My team hates it, they find it confusing; I disagree. They do not like the layout and find it confusing to navigate through.
Read all user reviews
  • Pros

  • It's intuitive to learn so you can get up-to-speed quickly, and has terrific training and community support to allow users to build upon their Smartsheet skills and become experts.
  • I love the flexibility and ease of use. The ability to flip from tasklist to schedule to card views is great.
  • Cons

  • I can't work offline, which is terrible for someone who is required to do a lot of work inside airplanes.
  • You can't really duplicate a sheet, or there is something wrong with that feature that makes it extremely inconvenient for us to do so.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos