Goodshuffle Pro

RATING:

4.9

(137)

About Goodshuffle Pro

GoodShuffle is a cloud-based equipment rental solution, which assists businesses in the events industry with inventory tracking and invoicing. Key features include payment scheduling, task management, sales pipeline, client communication and activity logs. The GoodShuffle platform comes with a tool, which enables administrators to prevent double bookings, monitor item usage, receive conflict alerts and track sub-rentals. It allows clients to receive quotes and proposals, sign documents online and process payments. Additionally, managers can create project workflows, as well as view upcoming events, tasks and sales. GoodShuffle offers integration with various third-party applications including Google Calendar, Stripe and QuickBooks. It lets team members offer ...

Goodshuffle Pro Pricing

Starting price: 

$139.00 per month

Free trial: 

Available

Free version: 

Not Available

GoodShuffle project overview
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Goodshuffle Pro Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Goodshuffle Pro

1 - 5 of 137 Reviews

Randy

Events Services, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

President

User Profile

Brandon

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Best Event Management and Inventory Software Out there!!!

No more double booking stress, fast contract builds and automates most of my processes for me that i previously had to do separately like pack sheets and calendar updating. Plus I just share the calendar events with my crew and they can see all the information they need like schedule, pack sheet, locations, etc. Plus it keeps everyone accountable which helps when we need to back track to figure out why something was left at the venue or who talked the client last. The activity log has saved us more times then I like to admit. Since everything is digital and cloud based, files and papers don't get lost, and I only need to print things to file them away for safe keeping. The savings I have on paper and ink alone!!! Too many reasons to list here. Just try it out, you won't be sorry.

PROS

Goodshuffle Pro was exactly what my company needed. We are a production company that also does Decor, furniture, photo booths, etc. Their inventory software is super easy to use and I was able to upload most of my inventory (around 4000 individual items) in just a weekend. Projects (what they like to call quotes, contracts, invoices) are pretty simple to setup and I like how they automatically create my pull sheets for me as well based off of the contracted items. It has solved my double booking problems and lets me know what items are available for an event and which ones have been promised somewhere else but still lets me decide which event to give it to. I could go on and on but basically they got it right. No other software I looked at actually did everything I needed except this one. Plus the guys who built it were in the event business before so they actually knew all the shortcomings of the other softwares they previously used. Couldn't recommend the software enough!

CONS

I've been waiting to find some pitfalls but none so far. Took me a couple days to get my inventory in, just had to set aside some time to sit down and input it.

Vendor Response

Thanks, Brandon! We're thrilled to hear how happy you and your team have been with Goodshuffle Pro.

Replied September 2018

Jake

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great Product with a lot of potential

Overall, I've add a great experience with Goodshuffle Pro! They are super fast to respond and are always helpful with any questions that I have.

PROS

I LOVE that GS pro is integrated with Google (especially google maps). We do 30-40 events on a busy Saturday. So having strong logistics is very important. Having a quick Google map overview helps a lot. Also, the ease of adding (and editing) inventory items is huge to me!

CONS

- Staffing. I haven't found a strong staffing solution with GS pro.-Cross rental items. You can add cross rental items to GS pro, but there isn't a great financial spot to add in what our companies cost would be for said cross rental item. - Quick Books. It seems that you HAVE to use quickbooks to achieve the full effects of GS pro. We don't use quick books, so that makes it a little more difficult

Reason for choosing Goodshuffle Pro

EASY TO USE. GS Pro was by far the most "user friendly" product that I tested.

Reasons for switching to Goodshuffle Pro

Our inventory was becoming way to robust for DJEP. We still use DJEP for staffing purposes. I really do wish we could get "everything" under one roof.

Vendor Response

Thanks so much for this awesome review, Jake! We love empowering you and your team to successfully execute a large number of events within one platform. We're pleased you're finding it so user-friendly! Our team appreciates this feedback as well — keep it coming. Thanks for being part of the Goodshuffle Pro family!

Replied April 2023

Kelly

Retail, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

Nothing to see here but excuses.

Negative 1. EXTREMELY FRUSTRATING. From the begging for help to get a term added to inventory, to always having to talk in a chat box, from the robot in the box always trying to send you help - that doesn't fit the problem, to them always pushing you to set up more training as if it was my fault that a subcategory on a rental item that has been around for years isn't listed, and back to a workaround to get an item in inventory with a work around by mis labeling it

PROS

A pretty QUICK quote to the customer while they wait or by the end of the day. This concept is what sold us on Goodshuffle. To bad it is just a concept - they fail miserably at customer service, and EVERYTHING about inventory.

CONS

They have failed me at almost every turn. I can send a pretty quote as long as it is items that were in the rental world for the past decade. They do not stay on trend by making sure you have the correct terms to add new inventory and items. A week of chatting with the people in the on screen box, you will realize that they fail you in customer service again, and again and again. I will be honest that I haven't tried using alot of other features because if you can't get my inventory right, what is the point?

Reasons for switching to Goodshuffle Pro

Because Goodshuffle has great sales people, but crappy customer service and developers. I bought it hook line and sinker - begged my business partner to lets get it. OH BOY WAS I WRONG!

Vendor Response

Hi Kelly, We're so sorry to hear that you're so frustrated and unhappy with the experience so far. We're deeply proud of our customer success, so our top priority is ensuring you get that 5 star experience. I can see we've tried to schedule trainings to assist, but I'm alerting the team right now to follow up again and get you the support you need. We are committed to helping support your business needs and ultimately empowering your growth.

Replied April 2023

Tammy

Events Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

TOP TIER CUSTOMER SERVICE!

Love it so far! Still working through the transition phase from our old system but really appreciate the customer service and software so far!

PROS

I absolutely love the fact they're combined the power of a CRM and rental inventory system in one. They interface is super easy to use and allows you to track the entire selling cycle from start to finish. THEIR CUSTOMER SERVICE IS AMAZING! I hope they never scale back in this particular area as they grow because it's critical in the event world to be quick to respond. It's so nice knowing that we have their support should should something goes wrong during the invoicing process. They are roughing $50 more expensive than our current program but it's worth every penny.

CONS

Only three things I'm not in love with regarding the software. 1. There's a few features I wish were possible like modifying email templates or the email client view. However, these are all small details that may uniquely important to us, since we have such aesthetic driven customer. I will say Goodshuffle encourages feedback so it's nice to be able to share these recommendations to them! 2. Another feature I'd love for them to integrate within the platform is ROI tracking. They do walk through how to measure this but it requires you to do a somewhat manual data pull and sort it out via Excel. 3. I wish we had the option to remove the address entirely off the invoice. This can open security and privacy issues for at home based business like ours.

Reason for choosing Goodshuffle Pro

TapGoods is a strong contender, for sure! They have so many great features, some stronger than Goodshuffle but their interface isn't as clean. Furthermore, their invoices are very busy and just not great first impression to the client. I believe they are newer though and have great potential so we may re-visit them in a couple of months.

Reasons for switching to Goodshuffle Pro

Booqable has great value but there were too many workarounds we had to push through to make the software work for us. Futhermore, there response time wasn't as quick as Goodshuffle Pro and this is critical to ensuring we are serving our clients as quickly as possible.

Vendor Response

Thanks for the great review, Tammy! You're so right that customer service is essential for a software you're using day-to-day. We've recorded your other feature requests and will reach out to you directly on their progress. Thanks so much for being a part of the Goodshuffle Pro family. We're so proud to empower your growth!

Replied January 2021