# Documo Software Reviews, Demo & Pricing - 2026 > Review of Documo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/fax-server/mfax-profile --- [Home](https://www.softwareadvice.com/) / [Fax Server Software](https://www.softwareadvice.com/fax-server/) / Documo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fax-server/mfax-profile/alternatives/) # Documo 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Documo 4.8 [(86)](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) Pricing Starting at $75.00 per month ### About Documo mFax is now Documo. Documo is a cloud-based fax server software designed to help businesses manage print-to-fax and email-to-fax operations via a unified portal. The platform allows users to route incoming faxes to a specific destination using SFTP and FTP protocols and organize faxes using custom tags. Documo allows organizations to receive confirmation messages for successful faxes via email and converts documents into PPT, JPEG, PDF, DOC and other formats. It offers a host of features such as document management, search functionality, data encryption, compliance management and more. With Documo, integrate eSignatures into your fax and document workflows. Documo routes documents for electronic signature, reducing turnaround times and enhancing security—all within one solution. Connected workflow: enable faxes to be routed and signed. Scalable: easily handle more signatures as your fax volume grows. Secure: ensure compliant, secure signatures for sensitive documents. ## Documo User Interface ## Popular Documo Alternatives Main Product Documo 4.8 [(86)](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.71Value for money - 4.79Customer support - 4.76Functionality Pricing Starting at $75.00 per month Alternative Product [eGoldFax](https://www.softwareadvice.com/fax-server/egoldfax-profile/) 5.0 [(39)](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.89Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Alternative Product [Adobe Acrobat](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/) 4.7 [(4218)](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.27Value for money - 4.26Customer support - 4.56Functionality Pricing Starting at $14.99 per month Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1311)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Alternative Product [Docusign](https://www.softwareadvice.com/product/367901-Docusign/) 4.7 [(9365)](https://www.softwareadvice.com/product/367901-Docusign/reviews/) Ratings Breakdown - 4.70Ease of use - 4.46Value for money - 4.46Customer support - 4.66Functionality Pricing Starting at $15.00 per month Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2896)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month ## Documo Pricing and Plans Starting price: $75.00 per month Free Trial Free Version Solo $300.00 flat rate, per year Plan includes: - 300 pages / Mo - 1 User - 1 Fax Number - $3.00 / Additional User - $3.00 / Additional Number - $0.15 / Additional Page Professional $75.00 flat rate, per month Plan includes: - 1 included fax number - $3.00 /additional user - $3.00 /additional number - $0.09 /additional page - 800 pages p/month - 3 included users Business $150.00 flat rate, per month Plan includes: - 2,500 pages/mo - 5 included fax numbers - $3.00 /additional user - $3.00 /additional number - $0.08 /additional page - API add-on available - 10 included users Enterprise $300.00 flat rate, per month Plan includes: - 10 included fax numbers - 6,000 pages p/month - 50 included users - $3.00 /additional user - $3.00 /additional number - $0.07 /additional page - API add-on available Custom Pricing available upon request Plan includes: - Unlimited pages/mo - Customized fax numbers - Customized pricing - API add-on available - Unlimited users Free Trial Pricing available upon request Plan includes: - API developer sandbox - 1 included fax number - 1 User - Portal Access - Send and receive faxes - 14-days of access without purchase ## Documo Features - Popular features found in Fax Server Archiving & Retention Automated Routing Delivery Tracking Email to Fax Fax to Email FoIP - More features of Documo Access Controls/Permissions Alerts/Notifications API Authentication Compliance Management Contact Management Document Storage Document Templates Electronic Faxes Electronic Signature Encryption Fax Management File Management File Transfer HIPAA Compliant Multiple Format Support Multiple User Accounts Purchasing & Receiving Reporting & Statistics Role-Based Permissions Secure Data Storage Self Service Portal SSL Security Third-Party Integrations User Management Whitelisting/Blacklisting ## Documo Integrations Box Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review ## Documo User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 19% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.8 Functionality 4.8 VR Verified Reviewer Medical Devices 11-50 employees Used daily for less than 6 months Reviewed June 2021 Great Product for e-fax service 5 It has been a great experience, from the initial demo call to implementation, training, and now utilizing the software. Very intuitive and user friendly platform and great customer support Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface is very easy to navigate and the porting process took just a few minutes to convert our old fax line to e-fax. Hippa compliance was also important. It was nice that everything we needed was included in one low price package. Cons: That everyone can view the history if they have access to that fax line. Reasons for choosing Documo Pricing and portal Reasons for switching to Documo To receive faxes anywhere and save money from a traditional fax line. Read More SA Sam A. Verified reviewer Hospitality 51-200 employees Used weekly for less than 12 months Review source Reviewed December 2019 mFax Review 5 My overall experience with mFax has been positive. Our organization is using it to facilitate the communication to doctors office and other service providers. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I liked that there are several options to send a fax (Web portal, print driver, and email). I am also very happy with the customer support when we are having any type of technical issue. Cons: The only thing I don't like about the current software is not being able to send multiple documents using the print driver. That is a feature we had in our old system. Reasons for choosing Documo mFax had the best price and plans compared to the other products. The user interface was also more user friendly that other products. Reasons for switching to Documo We made the switch because we had intermittent issues with our old old solution that required us reboot the device frequently. We also switched because we were moving offices and did not want to setup the old hardware and have the PRI circuit moved to the new building. Also, having the fax solution in the cloud removed the burden of hardware upgrades and backing up the fax system. Read More JS Jon S. Verified reviewer Telecommunications 2-10 employees Used daily for less than 6 months Review source Reviewed December 2019 Works Beautifully 5 Great happy to be using it. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Ease of use of the web interface. How quickly we get responses back on orders and it works better than the company we were using Cons: Price per page stings a bit when we have big medical offices sending 10k plus faxes a month. Reasons for choosing Documo Ease of use. Detailed interface and reviews. Read More BJ Blake J. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 12 months Reviewed May 2021 This software works very well! 5 Overall, it's been a very easy solution to manage. With the large amount of fax #'s, I need something that is easy to manage and navigate. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration of MFax with Skyetel integration was a very easy process. MFax allows you to easily use the Skyetel fax #'s within their interface. Training of our staff has been an easy process, and they have caught on to it very well. Cons: For the most part, I am completely satisfied with the product. Reasons for switching to Documo The software was a major issue, and it just was not easy to use. Read More BH Byron H. Verified reviewer Insurance 201-500 employees Used daily for less than 6 months Review source Reviewed December 2019 Best Faxing Service! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is easy to configure, the UI is very user-friendly and the support has been 10x better than anything I have experienced with HelloFax which we were using before we changed to mFax. The best feature is the "Log In As" button that allows administrators to access a user profile and do troubleshooting without bothering the user. Cons: So far I cannot state any con of this product. Everything about it has been a Pro so far! Reasons for choosing Documo Aggressive pricing, awesome features and so far the ONLY service that (will soon) support SSO/SAML logins. Reasons for switching to Documo Cost, features and support issues. Read More AB Amanda B. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Review source Reviewed December 2019 Very easy to use and Staff Helpful 5 Customer Service has been very helpful and respond quickly. They were nice in helping us set up our accounts and asking silly questions. The transition from efax was very simple Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The online user interface is very user friendly. All of the icons and process is intuative and very easy to understand. Cons: I do not really have any cons to report. Reasons for choosing Documo Ease of use Reasons for switching to Documo Cheaper pricing Easier to use online fax portal Read More RT Roxanne T. Verified reviewer Hospital & Health Care Self-Employed Used monthly for less than 12 months Reviewed July 2025 User friendly and affordable 5 It is so easy to use and affordable! I am able to download documents to save to my computer directly opposed to storing paper documents. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use at any location. I like that I am able to save cover page templates to save time when sending faxes. Cons: There is nothing I do not like about Documo at this time. I cannot think of anything to improve at this time. Read More SR Spencer R. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Reviewed September 2024 Highly recommend mfax 5 Overall its been great, much better than previous system Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Quick and efficient, reliable, support is very responsive. Cons: Cannot load multiple seperate documents. Read More KM Kevin M. Verified reviewer Telecommunications 2-10 employees Used daily for less than 2 years Review source Reviewed December 2019 White Label fax service filled a need 4 We have about 25 business customers on board now, including a reseller of ours who now has his own reseller portal and can create his own accounts - but still under our master account. Yes, it gets complicated, but it works. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: We deliver VoIP service to our customer base via public internet trunk connections - but faxing is not going to work consistently on VoIP. Until we signed up with mFax/Documo we were sending our phone customers to efax or other providers. Now we have a branded fax solution and we don't have to refer business to competitors. Support has been awesome! Cons: It takes some getting used to, to understand the hierarchy of child accounts and how they are managed. Reasons for choosing Documo personal service, great support. Read More VR Verified Reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed December 2019 mFax Has Saved me 5 was looking for a good fax platform to get all my clients that was easy to use and even that, the program need to be HIPPA Complaint and cost effective. I thinks I hit the lotto when I found this company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- The most I have liked is the console management, the ease of use of the interface. The ease of management of multiple accounts and the excellent support. Cons: \- The error resolutions book is a lil bit tricky to get used to. Reasons for choosing Documo Hippa Compliance and the openess to sign a BAA. Reasons for switching to Documo BAA Agreement, Hippa Compliance, Ease of use. Read More Showing 1 - 10 of 86 Reviews [See All Reviews](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) ## Documo Popular Comparisons [iFax vs Documo](https://www.softwareadvice.com/fax-server/ifax-profile/vs/mfax/)[eFax vs Documo](https://www.softwareadvice.com/fax-server/efax-corporate-profile/vs/mfax/) [Compare All Alternatives](https://www.softwareadvice.com/fax-server/mfax-profile/alternatives/) ## See what companies are saying about Software Advice