All Modern Maid IO Reviews

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User Profile

Chandon

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best tool for cleaners

Ever since bringing it on to our tech stack we’ve vastly improved our business.

PROS

Ease of use, fair pricing, robust features

CONS

None, didn’t find any cons in the interface or functionality

Reasons for switching to Modern Maid IO

Pricing and didn’t have the features I needed

Vicente

Individual & Family Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

State to the Art CRM

I know I got the best user friendly CRM platform.

PROS

MMIO is hand down the best user friendly CRM out there. In the first hours I was able to create jobs, customers and integrate different programs on my own without previous experience setting up these type of systems.

CONS

The pricing parameter settings should be more customizable.

Reasons for switching to Modern Maid IO

I found more problems than solutions and that made the work really difficult that I just decide to switch and start all over again. The customer support was poor for the premium price you pay.

Byron

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Modern Maid

Overall experience exceeded my expectations.

PROS

I think the interface is relatively easy to use.Customer support is probably second to none.

CONS

I wish they had an intermediary plan.like a 60 dollar plan.

Reason for choosing Modern Maid IO

Because they had a cheaper plan with similar features to their competitors.

Tavia

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The Best Software for Every Professional Cleaning Service

PROS

I appreciate Modern Maid IO for its comprehensive and user-friendly features. The intuitive interface simplifies tasks like scheduling, processing customer payments, invoicing, and client management, enhancing overall efficiency. The ability to customize and automate processes, such as reminders and invoicing, has significantly streamlined our operations. The software's attention to detail, from client preferences to service history, contributes to a more personalized and satisfying customer experience. Additionally, the support for managing recurring appointments and the centralized customer database have proven to be invaluable in optimizing our workflow. Overall, Modern Maid IO stands out for its versatility and effectiveness in meeting the diverse needs of our cleaning business.

CONS

I do not have any complaints with the Modern Maid IO software.

Reasons for switching to Modern Maid IO

Launch 27 did not have the ability to easily invoice customer’s. Software customization was very difficult and required extensive support to change basic features. There was a significant learning curve to Launch 27 whereas I was able to master Modern Maid IO with several days of implementing the system in our business.

Zachary

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

MMIO is The BEST

It's been incredible. I wouldn't change systems for anything.

PROS

I love that MMIO is purpose built, meaning it is built with the lives of an owner/ operator and their employees in mind. From scheduling to customer management, the system is unmatched. I used another similar product previously and it didn't feel like the developers really understood what the cleaning industry needed when it came to a customer management solution.

CONS

Literally no cons at all. I have to just put words here to meet the requirement.

Jatari

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Perfect for Residential Cleaning Companies

PROS

When it comes to booking software for your residential cleaning company, this is one of the best solutions on the market. Has everything you need to run your business efficiently and it’s easy to use. I like the text and email integrations to remind clients as well as you team of upcoming bookings.

CONS

Not suited very well for commercial cleaning but it can work.

Stephanie

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2024

Easy to use

I’ve been satisfied with it since I started using the program. I also, have had no issues with it.

PROS

I like that it is easy to navigate. You can edit things to make them fit your business.

CONS

That on the app you can edit job details if invoice has been sent. You have to do it from a desktop.

Erika

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

User friendly

PROS

Modern Maid IO has made it easy to keep track of customers and jobs. Scheduling is no longer an issue

CONS

The least thing I liked about Modern Maid IO is that I was not able to customize the emails to match my branding

James

Accounting, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Very Great

[sensitive content hidden] have been a great help to me

PROS

User Interface was great, was easy to use

CONS

Nothing much, everyone was of great help.

Luke

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Review MMIO

PROS

How easy it is to use and the simplicity

CONS

The interface seems a little outdated altogether

Chett

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Panther Performance Cleaning

Very good with my first business system.

PROS

Integrated solution with other backend products. The ability to manage my business in one interface.

CONS

Sometimes hard to navigate between menus and having to re enter Customer info.

Martha

Online Media, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

10/10 recommending MMIO

Still would 10/10 recommend to other business owners.

PROS

I like how simple it is to navigate MMIO. The forums help whenever i have any questions. And using the mobile side is pretty easy when I’m not on my computer and I get a client call. i can easily make quotes straight on my phone.

CONS

Sometimes it glitches. The images also don't save from my technicians/cleaners side.

Taylor

Facilities Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

ModernMaid.io for start up

It’s been great. Talking with support and got a demo of the solution. Was able to get everything set up for myself in less than half a day

PROS

That it has everything in one place and don’t have to have multiple systems

CONS

None that I can think of. It is the highest graded maid service software

Reason for choosing Modern Maid IO

Better service, better features and functionality, made for the cleaning business.

Ace

Facilities Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best software for maid services on the market hands down

I am just happy I found this software when I did. It is incredibly user friendly, and I know Im going to use the software for as long as I am running my business.

PROS

The ease of use, it is incredibly functional across the board.

CONS

When I say nothing, I mean nothing. This software is in a class above the rest.

User Profile

Essime

Verified reviewer

Retail, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Top produit de gestion

PROS

C'est le meilleur produit de gestion des services de ménage qui apporte son soutien aux utilisateurs pour la gestion des tâches .

CONS

Je n'ai pas d'inconvénients sur ce logiciel. Je le recommande

Melanie

Professional Training & Coaching, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best system for cleaning services

PROS

The easiest system ive used. Not only efficient for me but for my customers as well. I highly recommend this system.

CONS

My only negative is I didnt use it sooner.

Erin

Consumer Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

10/10 Recommend!!!

PROS

10/10 recommend Modernmaid.io ! I love how user turnkey MMIO . The option to not only have a portal for your customer and cleaners make it so much easier for everyone to use and stay in the loop !

CONS

I just can’t say anything bad about them

Showing 1 - 17 of 17 Reviews