12d Synergy vs Planio

RATING:

4.3

(29)

12d Synergy has 29 reviews and a rating of 4.28 / 5 stars vs Planio which has 28 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (29)
4.6 (28)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 22, 2024
March 10, 2023
Pros/Cons
  • Pros

  • The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.
  • Better management of our data. Team is more productive and efficient.
  • Cons

  • Correct implementation with over 100 users becomes difficult.
  • Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on.
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  • Pros

  • In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.
  • Many tools are available, user interface is clean and very easy to use and customer support is very responsive.
  • Cons

  • Sometimes there can be too many options or options that aren't explained well.
  • Not having the capability to import SVN. Dump files into our new repositories on our own directly from the command line.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos