About DiskStation

DiskStation Manager is a web-based operating system designed for Synology network attached storage (NAS) appliances, which helps users manage digital assets across multiple locations. Features include full-text search, metadata management, data backup and virtualization.

The system enables administrators to share files with team members across multiple platforms such as Windows, Linux or macOS via links and create role-based permissions and passwords to ensure secured access to files. Employees can synchronize file updates in real-time between multiple servers, computer systems and public clouds. It also allows businesses to create data recovery strategies for protection against hardware failure, natural disasters and accidental removal of dat...


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Supported Operating System(s):

Web browser (OS agnostic)

66 Reviews of DiskStation

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(54)

54

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

March 2018

User Profile Picture

Jeremy from Chewie Media Inc

Verified Reviewer

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Synology Diskstation has been an incredibly valuable resource for business and home solutions.

Pros

The amount of first-party apps which are aimed at solving a lot of tasks users may have is what makes this software suite great. Other NAS providers may aim at a handful of media and downloading softwares, but Synology makes it clear out of the gate that their focus is on productivity. They produce apps which handle everything from CRM and CMS installations to security camera integration, to virtualization. The sheer value proposition of Diskstation makes it difficult to view this as a valuable product. Their customer service is also spot-on - we had to run an RMA through their center and both Email and Phone support were prompt and helpful.

Cons

The only issue I have found is either the learning curve of the software is a bit too high for some use cases, or the software doesn't dive deep enough into it outright replacing everything we are using. While I see incredible value for others with the mail server, for instance, it cannot perform everything we need and so it isn't being used. This is only a minor issue though, as I am confident there is something for everybody on in this product.

November 2020

Bill from ComputAssist, LLC

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Excellent small business solution

Using ABfB to backup my customers' servers and PCs off-site, and to backup my own local data to B2. So easy to use I backup all my managed PCs for bare metal restore. I can do this because ABfB's dedupe is very good at reducing storage used. Tested restores come up ready to put back into production.

Pros

The deduping is excellent at conserving space. Several different backup methods including multi-version, incremental and full-system bare metal restore. Can backup Linux servers agentless using SSH keys. Restores so far have been consistently solid. File and folder restores can be initiated from the NAS or the client computer. A report can be emailed daily or weekly showing the status of all backups. Backup as many computers as your bandwidth can handle -- there are no per-machine licensing costs.

Cons

No bare metal restore for Linux. I have numerous servers, desktops and laptops running Debian, Devuan, and Ubuntu that would be nice to be able to recover without rebuilding.

Reasons for Choosing DiskStation

Solarwinds Backup was very good, easy to use and reliable. Their pricing didn't work out for my needs.

Reasons for Switching to DiskStation

Wanted a local backup that could be off-site from my customers' point of view, but able to taken on-site for rapid disaster recovery.

January 2017

Brian from Music House

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

January 2017

Solid & functional

My business has been using DiskStation for the last four years. Aside from the occasional hiccup, it has worked admirably. We use it for basic music playback in our music school. We have one at each of our locations, synced so that changes made to one location are reflected at the other. The response is slow at times, particularly when using a remote connection.

April 2019

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Stacey from Northern Arizona University

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Easy to use, full featureset.

I have installed multiple Synology NAS systems for different labs on campus. Built-in multiple 10Gb networking provides fast access. AD integration provides simple authentication path for changing class rosters allowing simple turnover from semester to semester.

Pros

Provides a intuitive interface to what could be complex configurations. Linux based with a web management interface that allows granular control of configuration. Great support for Active Directory authentication. Security updates are prompt and backwards compatible. The current system software run on the most recent Synology hardware as well as the older hardware. The only thing missing from older hardware are Intel CPU dependent features suck as virtualization. All add-on software modules that you need are freely available for installation via the Package manager.

Cons

Older or lower end hardware uses a slower ARM CPU. This limits performance compared with Intel CPU based hardware.

November 2018

User Profile Picture

Daniel from EMPACTED

Verified Reviewer

Company Size: 1 employee

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2018

The Best Way to Manage and Backup Your Data

Pros

DiskStation is so user-friendly. The menus are easy to navigate and you can find what you're looking for very quickly. Setup is a breeze and the add-ons give you more functionality without any added cost. I love the virtual desktop environment that Synology has created for DiskStation. It feels like I'm using another OS but I think that's a good thing. The environment is different enough so I don't confuse it with my main OS but familiar enough so I can do what I need to quickly. Synology has made backing up critical data effortless and made accessing that data very convenient.

Cons

The software is great but the online support material is lacking in a big way. I wish there were more videos produced by Synology to help users understand the advanced features of the software. It also feels like I'm downloading updates all the time.