# eFax Software Reviews, Demo & Pricing - 2026 > Review of eFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/file-sharing/efax-corporate-profile --- [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / eFax Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fax-server/efax-corporate-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fax-server/efax-corporate-profile/alternatives/) # eFax 2026: Benefits, Features & Pricing Wondering if eFax is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview eFax 4.0 [(70)](https://www.softwareadvice.com/fax-server/efax-corporate-profile/reviews/) Pricing Starting at $18.99 per month ### About eFax eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sen... sitive information in a manner that aligns with regulatory guidelines. Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world. Wondering if eFax is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. ## eFax User Interface ## Popular eFax Alternatives Main Product eFax 4.0 [(70)](https://www.softwareadvice.com/fax-server/efax-corporate-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.75Value for money - 3.59Customer support - 4.07Functionality Pricing Starting at $18.99 per month Get Price Alternative Product [iFax](https://www.softwareadvice.com/fax-server/ifax-profile/) 4.8 [(363)](https://www.softwareadvice.com/fax-server/ifax-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.68Value for money - 4.57Customer support - 4.76Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [Documo](https://www.softwareadvice.com/fax-server/mfax-profile/) 4.8 [(86)](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.71Value for money - 4.79Customer support - 4.76Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Fax.Plus](https://www.softwareadvice.com/fax-server/fax-plus-profile/) 3.9 [(29)](https://www.softwareadvice.com/fax-server/fax-plus-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 3.54Value for money - 3.56Customer support - 4.0Functionality Pricing Starting at $6.99 per month Get Price Alternative Product [eGoldFax](https://www.softwareadvice.com/fax-server/egoldfax-profile/) 5.0 [(39)](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.89Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [CocoFax](https://www.softwareadvice.com/fax-server/cocofax-profile/) 4.3 [(51)](https://www.softwareadvice.com/fax-server/cocofax-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 3.95Value for money - 3.82Customer support - 4.29Functionality Pricing Starting at $9.99 per month Get Price ## eFax Pricing and Plans Starting price: $18.99 per month Free Trial Free Version Basic $18.99 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eFax Features - Popular features found in File Sharing Access Controls/Permissions Alerts/Notifications Content Management Document Storage Drag & Drop Encryption Mobile Access Real Time Synchronization Search/Filter User Management Version Control - More features of eFax API Archiving & Retention Audit Trail Automated Routing Compliance Management Contact Database Contact Management Delivery Tracking Digital Signature Document Management Document Templates Electronic Faxes Electronic Signature Email Management Email to Fax Fax Management Fax to Email File Sharing FoIP Full Text Search HIPAA Compliant Monitoring Multiple User Accounts Purchasing & Receiving Reporting & Statistics Secure Data Storage Self Service Portal Tagging Template Management Third-Party Integrations Whitelisting/Blacklisting ## eFax Integrations Google Workspace Integration rated undefined from -1 review iCloud Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review ## eFax User Reviews Overall Rating 4.0 Ratings Breakdown 5 47% 4 24% 3 16% 2 4% 1 9% Secondary Ratings Ease of Use 4.1 Value for money 3.7 Customer support 3.6 Functionality 4.1 Sarah j. Verified reviewer Consumer Services Self-Employed Used monthly for more than 2 years Review source Reviewed May 2023 Never Fails Me 5 My review speaks for itself! I love eFax! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve been using the EFax services for about 16 years now in general, I suggest using this for anyone. A lot of times I have Files and I may not be around the printer, but I need to get my paperwork to where it has to go, the best thing to use is effects. As long as you can use the other system that I use Adobe and then I integrate that with effects and send my signed and sealed paperwork straight to wherever I want to in the world. I love this product, I will forever be a customer. Cons: I can’t really think of any cons at this moment lol. Reasons for choosing eFax Because I used EFax regularly in the beginning when I had it basic, I would never be disloyal and go somewhere else if they’re offering an added service now that I’ve upgraded my lifestyle. Read More RH Randy H. Verified reviewer Medical Practice 2-10 employees Used weekly for free trial Review source Reviewed October 2022 $30 port charge did me in. 4 I was not happy they would not work with me and waive the port fee. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Easy to use. Seemed to be well established. Cons: If they are going to nickel and dime me at the get go with a $30 port fee....I fear the future is getting dim. Reasons for choosing eFax I did not choose eFax. Reasons for switching to eFax Cocofax was awful. All inbound faxes would either be timed our or be an error. They would ALWAYS blame the sender and not their own server. Read More SC Shirita C. Verified reviewer Mental Health Care Self-Employed Used monthly for more than 2 years Review source Reviewed February 2025 EFax Review 3 Average experience, it accomplished the task I needed. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The low cost for this service was most appealing. Cons: Sometimes it took several tries for my fax to go through. Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed July 2025 Great Fax System 4 Overall, we haven't had many issues with eFax and I would definitely recommend it. I like the ease of accessing all faxed documents and I like that you can store contacts and send faxes fairly easy. I also like that they send you an email when the fax was sent successfully, so there is no questioning! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like that eFax is super convenient, easy to receive and send faxes. I like that you can access old faxes in case you missed something and I also like that you can store contacts for sending faxes to the same business/person in the future. Cons: I feel like it could use some updating. I don't like that you have to click a million things before the actual document will open up. Read More DM Danielle M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed October 2025 Good web based product 4 Ratings Breakdown 5 Ease of use 5 Value for money 3 Functionality Pros: I love that it is web based and the interface is simple and user friendly. I like that you can have multiple people access a fax in real time Cons: I wish fax cover sheets were customizable. I also wish that faxes were archived in system for longer than 90 days Read More Alicia D. Verified reviewer Law Practice 2-10 employees Used weekly for less than 2 years Review source Reviewed June 2020 Mistake to switch to them; very disappointed 1 It has been terrible. They lied about pricing. Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call. I’ve had faxes not go through at times and no way to fix it. I tried to port my numbers out and they play games to avoid releasing the numbers — for six months and counting — while also telling me that I have to keep paying for service until after the numbers are ported or they won’t port them. They claimed to have sent me a PIN (they haven’t) when it’s just the last four of your credit card (not secure). Overall, this is a terrible company and I encourage people to stay away. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: I switched to eFax for two reasons: it was supposed to be cheaper than Vonage (that turned out to be a lie) and the app is decent for my iPhone. The app is just about the only thing I like, but it’s pretty basic. Cons: The company itself has scammy sales people, a difficult to use portal for your account, and the worst customer service in the world. Don’t expect them to help you with any issues at all. They will not understand and send you in circles. Reasons for choosing eFax Pricing and features — especially the app for my phone so I could monitor incoming documents. Reasons for switching to eFax It was supposed to be $17 for two lines and I was paying $20 at Vonage, plus the app was a big selling point for me. After I switched, eFax began charging me $17 per line (double the quote) and refused to correct it even after I showed them my emails confirming the pricing. Read More KC Kobey C. Verified reviewer Mechanical or Industrial Engineering 51-200 employees Used daily for less than 12 months Review source Reviewed December 2024 Convenient and Secure Faxing Solution with Seamless Integration 5 My overall experience with eFax has been very positive. The convenience of being able to send and receive faxes via email has been a game-changer, eliminating the need for a physical fax machine and allowing me to manage faxes from anywhere. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: One of the most liked aspects is its convenience; it allows users to send and receive faxes via email, eliminating the need for a physical fax machine. Cons: Genuinely I do not have anything to hate about eFax. Read More BS Beverly S. Verified reviewer Financial Services Self-Employed Used monthly for less than 6 months Review source Reviewed June 2025 Did exactly what we needed 5 We had a great experience. It was easy to create an account, we sent out our documents without issues, and the interface was user-friendly. Plus, they have a mobile app! I wish the price was lower, but it is on par with competitors. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I liked that I didn't need to purchase any extra machines to be able to use the service. Sending a fax is a rare occurrence for us, so when we needed to send one it needed to be through a secure easy-to-use service. I was able to easily send the fax I needed online and confirmed that the recipient got the documents without any issue. The interface was easy to use and I felt confident that my data was secure, especially since this company has been around for quite awhile. Cons: While I feel the price is competitive, it's still more than what we would like to pay on a regular basis. When we used it we were able to sign up for a free trial first, so that was definitely an incentive to try it. Read More Jon A. Verified reviewer Medical Practice 501-1000 employees Used daily for less than 2 years Review source Reviewed April 2018 Integrates well and is reliable 4 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems. Their customer support team is out of this world. The longest I've waited for a reply was under an hour and that was because our direct rep was on a plane. We commonly have less than 5 minute response times. They give good price breaks on quantity.. we send and receive about 70,000 pages per month and get a great rate. Much more economical than maintaining standard machines. Cons: There are obscure file\\page size limits on faxes sent through their API. They have a new version but it does not work with our software yet. Read More Kelly M. Verified reviewer Financial Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2019 one of my most used tools 5 provides me with a tremendous amount of value in customer relations and profitability with the time factor in response time. it gives me an edge over my competition Ratings Breakdown 5 Ease of use 5 Functionality Pros: this enables me to receive my faxes no matter where I'm at. it also lets me decide if and who can be added to distribution list. im anle to respond to my merchants regardless of my location. Cons: sometimes it can be a little slower than traditional fax to receive. there have been occasions thst i have had to have items faxed to office fax instead. Read More Showing 1 - 10 of 70 Reviews [See All Reviews](https://www.softwareadvice.com/fax-server/efax-corporate-profile/reviews/) ## eFax Popular Comparisons [iFax vs eFax](https://www.softwareadvice.com/fax-server/efax-corporate-profile/vs/ifax/)[Documo vs eFax](https://www.softwareadvice.com/fax-server/efax-corporate-profile/vs/mfax/)[eGoldFax vs eFax](https://www.softwareadvice.com/fax-server/efax-corporate-profile/vs/egoldfax/)[CocoFax vs eFax](https://www.softwareadvice.com/fax-server/cocofax-profile/vs/efax-corporate/)[Citrix Workspace vs eFax](https://www.softwareadvice.com/vdi/citrix-workspace-profile/vs/efax-corporate/) [Compare All Alternatives](https://www.softwareadvice.com/fax-server/efax-corporate-profile/alternatives/) ## Other Top Recommended File Sharing Software [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (948) Recently recommended **20** times [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **16** times [M-Files](https://www.softwareadvice.com/product/433195-M-Files/) **4.4** (275) Recently recommended **3** times [iLovePDF](https://www.softwareadvice.com/cms/ilovepdf-profile/) **4.7** (1764) Recently recommended **1** times Stuck Between Options? 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