Flock

RATING:

4.52

(311)

About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other business applications and more. Flock’s collaboration tools include tagging colleagues in comments and to-do lists, uploading documents, images and videos, setting reminders and due dates, email alerts and more. Users can create projects, tasks and teams, set up email reminders and search for specific comments or files. Video and audio calls can be scheduled and carried out within the app, and the screen sharing tool allows users to show colleagues what they are working on in real time. Polls, code snippet sharing and group discussions are...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Flock Pricing

Free Plan (for small teams getting started): $0 Pro Plan (for midsize teams and companies): $6/user/month billed monthly, or $4.50/user/month billed annually. Enterprise Plan (for large enterprises and organizations): $10/user/month billed monthly, or $8/user/month billed annually.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Flock chat
Slide 1 of 5

Flock Reviews

Overall Rating

4.52

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Flock

1 - 5 of 308 Reviews

User Profile

Ian

Verified reviewer

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2018

An Excellent Team Communications and Utility Tool

Flock has quickly become a single hub for a lot of my daily work.

PROS

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

CONS

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this). A dark theme for Flock would be great.

Lucas

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Business Tool

It's a pleasure to use and I cannot see myself ever using another communication tool for business.

PROS

Very easy to learn and use. Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.

CONS

Not sure if this is anything that could be fixed, but the only thing I found annoying is hearing my phone/computer ding with new message notifications hundreds of times in an hour. This is due to being part of several group chats, so not a defect in the software at all.

Reason for choosing Flock

Flock gave our organization more capability for what we were looking for, and at a better price point.

User Profile

Eric

Verified reviewer

Music, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed January 2020

Leaves More to be Desired

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

PROS

I like the user interface, it's clean and for the most part, works for what we need.

CONS

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

Reasons for switching to Flock

This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.

Nirav

Automotive, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Internal Team Communications Made Easy

We have extensively used Flock for business communications within the team. It helps you create groups for your team. Since they have also created android app for the platform it becomes seamless to use across devices.

PROS

Apart from chatting, Flock allows you to conduct polls, create to-dos, and share files. It also allows you to do audio or video calls with a group of people based on the need.

CONS

At times, the app fails to show notifications for the message received

Reasons for switching to Flock

Slack is very expensive.

Lindsay

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2020

Great for multi users

Simple install, seamless to use and very helpful when working with a large office. It's great for productivity opposed constantly having to physically gather to share information.

PROS

This is very easy to use and great for multiple users!

CONS

I'd love to use it as a multiuser for loved ones if there were a free version.

Reason for choosing Flock

I'm not certain as I was not apart of the decision process.

Reasons for switching to Flock

I'm not certain as I was not apart of the decision process but, I'm happy we did :)

Popular Flock Comparisons