GoAnywhere MFT software


107 reviews(5.0/5)
107 reviews(5.0/5)

GoAnywhere MFT is a managed file transfer and sharing software that enables users to secure, automate and manage all their file transfers and related processing tasks. The solution is suitable for businesses of all sizes and can be deployed either in the cloud or on premise.

The solution offers features such as workflow management, version control, user management, file synchronization, encryption and document management. GoAnywhere MFT provides an intuitive interface and several workflow features that help users eliminate the need for manual processes, single-function tools and custom programs that were required traditionally. The solution offers a mobile app through which users can access files from any location.

GoAnywhere MFT offers a flexible pricing option that enables users to license only the required specific features. The solution is available in both free and paid versions and also offers a free trial. GoAnywhere provides several customer support options such as a customer portal, an online support forum and phone and email assistance.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

107 Reviews of GoAnywhere MFT

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  • Gordon from Trans Am Piping Products Ltd.

    Number of employees: 51-200 employees

    September 2018

    GoAnywhere MFT for Trans Am Piping Products Ltd.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it mainly for processing vendor invoices and customer EFT payment advices. This saves our accounting department many hours every day processing simple and redundant tasks. They have more time for problem solving.

    Pros

    How you have so many ways of processing information from various sources. We process most things from e-mail but also do some with VANS or direct connect to our business partner's system to get our files.

    Cons

    It is missing an OCR capability. We do this through various other methods. We use PDFbox from apache.org for data PDF's and we use AUTOMATE from Help Systems for image PDF's.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    September 2018

    We appreciate the feedback, Gordon! Happy to hear GoAnywhere has enabled your team to focus on more strategic tasks.

  • Jack from L. Hansen's Forwarding LTD

    Number of employees: 51-200 employees

    September 2018

    Awesome produt

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use and how powerful it can be. I've just barely begun to scratch the surface and it does more then what I need it to do.

    Cons

    It doesn't support Odette FTP so I was forced to purchase another product for Odette

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    September 2018

    Thank you, Jack! Appreciate you taking the time to share your positive experience. Glad to hear GoAnywhere has meet your needs (and then some!).

  • Maggie from Europa Sports Products

    Number of employees: 201-500 employees

    September 2018

    Wonderful Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it to manager files to our sFTP site and internal file movement

    Pros

    Easy to use, great support. Like that I am able to buy the components that I need when I need them.

    Cons

    Nothing that comes to mind

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    September 2018

    Thank you, Maggie! We appreciate you taking the time to share your experience using GoAnywhere. Happy to hear such positive feedback!

  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Saved me hours of work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Moving files across systems, domains and external vendors

    Pros

    Fantastic software that has saved countless hours for scheduled jobs and transfers. Awesome support and easy upgrade path

    Cons

    Knowledge base was sometimes difficult to search for specific examples of code, but live support was really good

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Great way to automate processes

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    We use GoAnywhere to deliver thousands of files to hundreds of locations, both onsite as well as offsite, every day. GoAnywhere never fails on its own, but if something in the process does fail, it records the steps, so you know exactly where to go to fix it. Re-running a job is a simple click. This has been such a time saver.

    GoAnywhere allows you to seamlessly create, send, pickup, or sync files and automate the process. The level of customization is unmatched for the price.

    Cons

    Creating more complicated jobs can be difficult. But that's more on me than them. I was just kind of thrown into GoAnywhere, and while figuring out the majority of the features and functionality were simple enough, some of the more complicated tasks took a lot longer to figure out. If I had some official training or documentation, I don't think that would have been an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jorge from Coomeva

    May 2018

    We have been using GA over 10 years and it adresses all of our secure transfer needs and more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    GAMFT has contributed to secure and automate several process of file transfer with third parties.
    We have eliminated the human intervention with critical information
    Green Light Tech has been our strategic vendor to implement GoAnywhere, outstanding support.

    Cons

    The database that it uses and that it is necessary to migrate it in some cases, the others things are fine

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Joseph from State of Maryland - DLLR

    Number of employees: 51-200 employees

    March 2018

    We have been using GA for over 10 years and it addresses all of our secure transfer needs and more.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to rapidly build sophisticated file transfers that requires us to manipulate data into many different file formats with our many trading partners at a very low cost.

    Pros

    The tool is web-based which allows us to use it from any workstation (no PC client - yeah!) and it handles all the complexities of secure file transfers and file manipulations in various formats with ease that frees our time to focus on rapidly delivering business solutions v. wasting time on manually coding.

    Cons

    We would like to see anti-virus software and the ability to either zip or unzip files since we expanded the use of GA to handle document imaging.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Eduardo from Coomeva - Colombia

    Number of employees: 10,000+ employees

    March 2018

    It is a great produt that permit integrate diferents plattaforms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A lot of proccess were improved and secured thru safe carry of information data.

    Pros

    it is very easy to use.
    Very clear in error details.
    interface is very simple and easy to use.
    Excellent support service.

    Cons

    The database that it uses and that it is necessary to migrate it in some cases.
    The others things are fine.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Max from American Packaging Corp.

    Number of employees: 501-1,000 employees

    December 2017

    Easy to use, does everything I need, and they helped do my first project.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allowed us to quickly setup encrypted communications when we had no in-house expertise on doing it. It allowed a major accounting initiative to be done on-time and on-budget and runs completly automated.

    Pros

    Everything is menu driven and easy to setup. No having to know everything about how encrypted communication protocols work. I needed to setup secure SFTP communications with a banking partner and I had never done this before. They helped me set it up and get it working and it was pretty obvious as we went thru the process how much complex configuration was being done by the product. The user interface is intuitive and the menus easy to follow. I also purchased their secure email component because we wanted a way to have vendors give us their banking information in a secure mannor without having to mail that info to us. Again, the product does all the work. I have yet to find anything I wanted to do that GoAnyWhere was not able to do quite easily.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    We can¿t thank you enough for your kind review of GoAnywhere MFT! We're glad to hear how easy it's been for you to use and the impact it's made at American Packaging Corp.

  • David from Alliance Coal

    December 2017

    Great product and it's nice when developers listen to customers for ideas about new functionality!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The versatility it provides in handling many different file types , email, encryption/decryption options, etc. needs. It's also nice that it runs on different platforms, as we have it deployed on more than one operating system.

    Cons

    The reporting functionality is pretty minimal in the base product. The support portal is limited in that it doesn't allow customers to update a case from the portal once it has been submitted.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevin from DestinationXL Group

    December 2017

    easy to learn, flexible, functional

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    the ability to connect to different types of systems, the project designer interface is very easy to learn and use, very short learning curve but with a great deal of functionality

    Cons

    error handling can be difficult to get used to; trying to get other developers to follow established internal standards and naming conventions is extremely trying!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mark from FPS GOLD

    Number of employees: 201-500 employees

    December 2017

    Flexible, stable, easy to use and a great value.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost and time savings. Greater stability. Customer satisfaction (far fewer errors).

    Pros

    The stability and ease of use and setup have been lifesavers for us. We have been able to hand off almost all of our MFT tasks to our operations group, rather than taking programming resources for those functions. We also have seen a drastic improvement in the number of transmission errors or dropped connections. We have a third-party monitoring company that is constantly hitting our GoAnywhere site (24x7) with all of the different file transfer protocols. The weekly report that we get from this company is rarely anything but 100% successful with GoAnywhere. Our previous MFT product was consistently in the 90-95% range. Support has been excellent. Upgrades have been seamless, non-events. The price was significantly lower than almost all of the other MFT products we looked at. We couldn't be happier with this product.

    Cons

    I am honestly scratching my head to come up with what I like least about GoAnywhere. The only thing I can think of is that it might be nice to have some more advanced pre-defined sample scripts included in the installation. There were some good basic samples, but something more complicated might have helped us in the early going.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    What a compliment, Mark! Thank you for such a detailed review. We appreciate the feedback about including additional sample scripts and will take it into consideration for a future release.

  • John from Monex

    December 2017

    A great product for file transfer automation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We deployed GoAnywhere to replace an aging FTP server and manage internal file movements automatically. It does that and way more for us now.

    Cons

    Feature requests and bug fixes can be slow to be actioned if your waiting on a fix release to resolve an open issue!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    Thanks for your feedback John! We strive to prioritize product enhancements and fixes in an order that will have the maximum benefit to the majority of our customers. With that said, we also ask for a priority level when receiving a feature request, since our customers priority is important for us to take into consideration.

  • Jeremy from iSynergy Inc.

    December 2017

    GoAnywhere helped us replace antiquated processes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. In addition to replacing these processes, we were able to now provide the IT department with a centrally managed system with audit logging, security, and backups.

    Pros

    We were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. The PC was "ghosted" as a backup and ran old software for ftp transfers and PGP/email transfer jobs to name a few. With GoAnywhere we now have replaced these processes with centrally managed file transfers in a secure and controlled manner. We are able to connect and transfer files between many disparate systems in-house and also out of network, reliably and with accountability. The robust system is set up on a VM host running Microsoft Server OS. We like that we had the ability to start out using the embedded darby database but then were able to migrate to MS SQL once we were confident in how the product would work for us in our environment. Logging, account creation and scripting all can be performed from one application. Coupled with the GateWay product, we have a secure outward facing sFTP solution as well. Audit reporting works well and the automated workflows really help is in creating multiple jobs accomplishing similar tasks quickly. The customizable dashboard gives our engineers and programmers quick info at a glance. Upgrades to the product are pretty straightforward and Linoma support is top notch - whether you are calling in, or using their chat via the support portal.

    Cons

    Would like to see more "use case" scenarios and sample projects available on the support portal. It would be handy in explaining to more of our IT staff how they could utilize the MFT product to accomplish more tasks that they are performing manually or with cumbersome scripting. More canned projects to build off of would also be helpful in jump starting users with limited programming abilities.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    Thank you for such a detailed review, Jeremy! It's great to hear that GoAnywhere MFT has provided you and your organization with a more manageable way to achieve file transfers. We look forward to sharing more use cases with you in the future.

  • Shoma from Costco Wholesale

    December 2017

    Great product and up to date with technology

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    GoAnywhere is a great product and its features are up to date with latest technology. I work in an IBM platform and it has been a sine qua non in developing applications that needed communications with external web servers. Also it has all the latest data translation methods updated to be in par with any web service data format requirements. Overall, the product is absolutely helpful.

    Cons

    Some limitations with available features, like XML formats not allowed to have conditional elements, which I believe will be updated in the later upgrades.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    Thank you for your feedback Shoma! Our Write XML task can utilize conditions when creating elements, so perhaps you are referring to the parsing of XML files in our Read XML task. We encourage you to contact us with any points of clarification or as a follow up to an existing enhancement request.

  • Ron from Rapid Displays

    Number of employees: 201-500 employees

    December 2017

    One of the better software products out there plus great customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Have been using GoAnywhere MFT for over two years now and I'm still discovering previously unknown functionality that my company can make use of. If you are looking for an automated file transfer software package, this one is hard to beat. I have certainly not tried every feature and function this software provides. If it's FTP and SFTP automated transfers your looking to do, definitely take a look at GoAnywhere MFT.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    What a compliment! Thanks for the great review, Ron!

  • Verified Reviewer

    Number of employees: 11-50 employees

    November 2017

    Excellent powerful tool steps up for any task. Great support, great features, reasonable price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automates reliably many difficult things.

    Pros

    We use this tool to deliver thousands of media files to a pool of 5000 destinations each day. The files absolutely have to be there, or you have to know and escalate. This tool never goes down, never fails to record in the database every event so problems are solved immediately. Replaces serv-u, and a host of utility tools. With so many destinations, none of which is in our control, we need a killer tool like this.

    Scalable and powerful delivers files from requests in our database. Orders are fulfilled reliably to almost any set of receivers. SFTP FTPS and FTP, Virtual files, sync with remotes automatically. Full powerful logging and tracing of issues. Monitors, watch for something to happen in some folder(s) and do x. Triggers - If something happens, x user logs in, y renames file, database is z... So easy.. And unlimited power. REST/Soap in the box.

    We use this tool to send files, post for pickup, sync, post via HTTP, rest and api, managing media transcode tasks and emailing notices for pickup with links to files and thumbnails.

    Cons

    Clustering and failover is not free. Slightly harder to customize a webclients experience without hitting the css. Quirks in variables ${ var } . Java based. Occasionally need to get into projects. Need to drop into GACMD for oddball user creation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    Thank you for your feedback! GoAnywhere MFT is constantly being enhanced and we encourage you to submit feature requests for specific things you¿d like to see added to MFT.

  • Verified Reviewer

    November 2017

    Great product with even better support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automation of days of manual tasks

    Pros

    Ease of administration and automation setup. Tool will restart failed transfers at the exact record that failed.

    Cons

    Only transfers records, not entire files. Customization can be a little tricky, but their support totallycompensates.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • alana from Taymark

    Number of employees: 51-200 employees

    November 2017

    Great support, & works great once you get it set up.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows us to pass data encrypted & automated, all day long, with very few problems, very little monitoring necessary.

    Pros

    Support staff is great. And once you get everything set up & running, it's easy. Interface is pretty intuitive. I like the job logs.

    Cons

    Personally I found creating the "projects" very challenging. I don't know how it could be made easier for me. It just doesn't fit my skills & knowledge. But you can pay support to help you, prices are reasonable, and they will work hard for you.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    December 2017

    Thank you for your honest feedback and positive review, Alana! Happy to hear that our support team has been such a valuable resource to you.

  • Dennis from Dominion Enterprises

    Number of employees: 1,001-5,000 employees

    November 2017

    We use it daily for transmitting files to Vendors

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes file transmissions so much easier to carry out and manage.

    Pros

    Ease of use. Encryption of files being transmitted and received. Key vault is easy to use and visualize what is in it. Easy to import and export keys. Easy to use scripting that creates job streams for sending and receiving files. Rich scheduling and monitoring modules. Love SQL scripting and file manager .

    Cons

    Until recently their support was very good. On a couple of issues I called about, it took a long time for them to get back to me. I finally found another way to do what needed to be done.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: HelpSystems, HelpSystems

    November 2017

    Thanks for sharing your experience with GoAnywhere MFT, Dennis! We strive to achieve a high quality of support for our products. Depending on the nature of the request, cases are prioritized as they are assigned in order to assist customers with urgent issues first (such as a production payroll transfer that is failing vs developing a new workflow or staging a new Development environment). If you do not think we accurately assessed the urgency of your issue or did not respond in a timely manner, don¿t hesitate to call us to discuss.

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