Our experience with GoAnywhere has been quite positive. It has greatly exceeded our expectations.

It helped us with our PCI compliance and offered us additional flexibility in our data workflows.

Pros

We originally purchased GoAnywhere to give us a more secure FTP server. While our specific need was to offer our business partners and vendors secure data transmission via SFTP, we were very pleased to know that GoAnywhere supports a number of additional secure file transfer protocols, including FTPS, HTTPS, and GoAnywhere Secure Mail (with an optional Outlook plugin). GoAnywhere not only has "service" support, for services like HTTPS, SFTP, etc., it also supports workflow project creation. After our initial implementation of our services, we began to incorporate a number of very flexible advanced workflow projects. These projects utilize a number of GoAnywhere built-in components, including zip/unzip, PGP encryption/decryption, SFTP (GET, PUT, DELETE, LIST, etc.), SQL, email, job control, process loops, and external program calls. There are additional components (like REST and SOAP Web Services) that we have not even begun to use. GoAnywhere is just an all-around fantastic product.

Cons

We are really quite pleased with GoAnywhere's capabilities to solve our business problems. I have had only one minor issue where I have not received resolution (yet). GoAnywhere offers the capability to connect to different types of servers and network shares. I have been able to establish a connection from our production server to a specific Windows Server via a Network Share resource, but attempts to transfer files from the production server to Windows Server via a GoAnywhere project are failing. Support has not been able to replicate the issue. It could be operator error on my part, or it could be that I am trying to do something that is better suited for GoAnywhere Agents.

GoAnywhere helped us replace antiquated processes

We were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. In addition to replacing these processes, we were able to now provide the IT department with a centrally managed system with audit logging, security, and backups.

Pros

We were looking to replace a PC that was running many batch scripts using the task scheduler and human operators to accomplish tasks. The PC was "ghosted" as a backup and ran old software for ftp transfers and PGP/email transfer jobs to name a few. With GoAnywhere we now have replaced these processes with centrally managed file transfers in a secure and controlled manner. We are able to connect and transfer files between many disparate systems in-house and also out of network, reliably and with accountability. The robust system is set up on a VM host running Microsoft Server OS. We like that we had the ability to start out using the embedded darby database but then were able to migrate to MS SQL once we were confident in how the product would work for us in our environment. Logging, account creation and scripting all can be performed from one application. Coupled with the GateWay product, we have a secure outward facing sFTP solution as well. Audit reporting works well and the automated workflows really help is in creating multiple jobs accomplishing similar tasks quickly. The customizable dashboard gives our engineers and programmers quick info at a glance. Upgrades to the product are pretty straightforward and Linoma support is top notch - whether you are calling in, or using their chat via the support portal.

Cons

Would like to see more "use case" scenarios and sample projects available on the support portal. It would be handy in explaining to more of our IT staff how they could utilize the MFT product to accomplish more tasks that they are performing manually or with cumbersome scripting. More canned projects to build off of would also be helpful in jump starting users with limited programming abilities.

Too complicated for what we need

Some of the support people are GREAT, some are not great. The product is so complex that there are a lot of little points where something imperfect can happen re: interaction w/your system, causing a problem which is too complicated for us basic users to fix ourselves, so you end up with no choice but to pay their support people take care of it. Frustrating. Time-consuming. If I had my way we'd look for something simpler that does what we need and not all the extra stuff that we don't need; maybe it would be easier to manage. There are probably people who have made the investment of time & money to thoroughly learn all the ins and outs of this software and love it. We're not those people.

Pros

The job logs.

Cons

Too complicated for basic users like myself to understand & manage when something goes wrong.

Goanywhere MFT is great product. Built in FTP Client and Server

It has been great experience. It save me lots of time.

Pros

Lots of automation with date and time, Ability to send logs to business owner and admin. There are lots of features

Cons

It is difficult to learn in beginning. Once you know the features, it will easy to use. Lots of features to learn in short training.

Flexible, stable, easy to use and a great value.

Cost and time savings. Greater stability. Customer satisfaction (far fewer errors).

Pros

The stability and ease of use and setup have been lifesavers for us. We have been able to hand off almost all of our MFT tasks to our operations group, rather than taking programming resources for those functions. We also have seen a drastic improvement in the number of transmission errors or dropped connections. We have a third-party monitoring company that is constantly hitting our GoAnywhere site (24x7) with all of the different file transfer protocols. The weekly report that we get from this company is rarely anything but 100% successful with GoAnywhere. Our previous MFT product was consistently in the 90-95% range. Support has been excellent. Upgrades have been seamless, non-events. The price was significantly lower than almost all of the other MFT products we looked at. We couldn't be happier with this product.

Cons

I am honestly scratching my head to come up with what I like least about GoAnywhere. The only thing I can think of is that it might be nice to have some more advanced pre-defined sample scripts included in the installation. There were some good basic samples, but something more complicated might have helped us in the early going.