Google Workspace

RATING:

4.68

(11875)

About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access, and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees t...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Google Workspace Pricing

Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Starting price: 

$6.00 per month

Free trial: 

Available

Free version: 

Available

Google Workspace meetings
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Google Workspace Reviews

Overall Rating

4.68

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Workspace

1 - 5 of 10,078 Reviews

Matthew

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Google Workspace User Review

User Profile

Oliviu Alexandru

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Streamlining Collaboration and Communication with Google Workspace

Learning curve for some users, especially for those who are not familiar with Google's suite of tools.Limited customization options for certain services, such as Gmail.The need for a stable internet connection to fully utilize the features of the platform.Some features may not be as robust as standalone products, such as project management or graphic design software.Users may encounter bugs or technical issues, although these are generally resolved quickly by Google's support team.May not be fully compatible with some older systems or devices.Not all features may be available in certain countries, depending on regional restrictions.Higher cost for larger organizations with more users compared to smaller organizations or individuals.Some users may find the ads in Gmail distracting or annoying.The need for a Google account to access and use the suite of tools.

PROS

Intuitive and user-friendly interface, making it easy for individuals to get started with the tools.Seamless integration between different services, allowing for effortless collaboration between team members.Real-time document collaboration feature in Google Docs, allowing multiple people to work on the same document at the same time.Comprehensive suite of productivity tools, including Gmail, Google Drive, Google Calendar, and Google Meet.Advanced security features, such as two-factor authentication and data encryption, ensuring that sensitive information remains secure.Highly scalable, making it a good choice for organizations of all sizes.Offers a wide range of tools and features to help individuals and organizations work more efficiently and effectively.Cost-effective compared to purchasing individual productivity tools.Accessible from anywhere with an internet connection.Regular updates and new features being added, providing users with an ever-evolving suite of tools to improve productivity.

Rebecca

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2023

Was not so sure about Google for work at first - but now I absolutely couldn't have it any other way

While it may not work for large multinationals, as an SME there is no easier way to organise your company's calendars and collaboration. We rarely have any issues (though I can't say never) and it really helps with all internal meetings and files that are being worked on in real time. As a former Microsoft suite user, I can say I never want to go back.

PROS

The Google we know and love has made it so that we don't have to learn a new language to operate at work. Everything is easy to learn and easy to use, with a trusted name behind that gives your business a sense of security.

CONS

While easy is great, sometimes it is also a sign of basic; and Google Workspace does have a tendency to be delivering just about what you need with no thrills or extras - or at least to the untrained user.

Reasons for switching to Google Workspace

New organisation had this in place but also easier for a small company to manage. Occasionally still use Microsoft for client work.

entin

E-Learning, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

Still learn how to use

need more advanced features and eye-catching dashboards to motivate working remotely

PROS

it's good for small businesses to large business cos for a large capacity team member

CONS

Not much feature for team productivity and collaborations

Rendel Anne

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

A Tool for Effective Collaboration Platform

Overall, using this service to store documents is helpful. Less so for anything more difficult because you'll have to handle everything on your own and won't be able to rely on the system to help you locate, store, and retrieve documents.

PROS

The simplicity of collaboration, the features it offers, the untapped potential, the support for actual collaboration services, the freedom of movement and accessibility to services from any location at any time.

CONS

Due to the large number of product variations, customers may be confused about the pricing and feel that they are not receiving value for their money. Additionally, the ability to upload and save files Less storage space is available for free. By raising the maximum number of files that can be saved during free trials, this quality must be added.

Reasons for switching to Google Workspace

They are alternative but I chose Google Workspace because it makes managing and processing data much simpler and faster, allowing for time efficiency, which has greatly simplified my job. I adore the ability to share and store files. Being so easy to use and intuitive, you don't need a lot of experience to figure it out. It is highly engaging because of how simple it is to share information and links with others.

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